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Rustique Boutique Hotel

Reviews

4/ 5

Based on 20 reviews

Very Good

Cleanliness
4.1
Location
3.9
Value for money
3.8
Service
4.0
Safety
4.1
Suriaan D
1 night stay With partner
4.8
Sep 2024

Lovely time with friends we haven't seen in a long time. We would like to thank all the staff, especially the bar staff, for their excellent service and friendliness! We had a great time staying, eating and hanging out at Rustique. We were the ones who had a good time until 01:00 in the morning and the staff carried us on their hands the whole time. Kudos to them for keeping up with the drink bills! On Sunday morning they were all back at their posts early with just such big smiles. The receptionists who received us on Saturday and greeted us on Sunday were very friendly and professional. The rooms are beautiful and very neat and the beds slept wonderfully. Only small problem with the rooms are the walls which are very thin and you can hear the neighbors talking. I assume our poor neighbors woke up when we snuck in like naughty teenagers. Sorry about that. The outside area of the restaurant is nice and big and ideal for large functions. Thank you again for your hospitality!

Heerlik saam met vriende gekuier wat ons lanklaas gesien het. Ons wil graag al die personeel, veral die kroegpersoneel, hartlik bedank vir hulle uitstekende diens en vriendelikheid! Ons het verskriklik lekker gebly, geëet en gekuier by Rustique. Ons was die wat tot 01:00 die oggend nog lekker gekuier het en die personeel het ons die hele tyd op hulle hande gedra. 'n Pluimpie vir hulle wat so goed kop gehou het met die drankrekeninge! Sondagoggend was hulle almal weer vroeg op hulle poste met net sulke groot glimlagte. Die ontvangsdames wat ons Saterdag ontvang en Sondag gegroet het, was baie vriendelik en professioneel. Die kamers is pragtig en baie netjies en die beddens het heerlik geslaap. Al klein probleem met die kamers is die mure wat baie dun is en mens die bure kan hoor praat. Ek neem aan ons arme bure het wakker geword toe ons insluip soos stout tieners. Jammer daaroor. Die buite area van die restaurant is lekker groot en ideaal vir groot funksies. Weereens baie dankie vir julle gasvryheid!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Annelie V
1 night stay With partner
4.8
Jan 2023

Very neat. Calm atmosphere. Rooms neat and beautiful. Service excellent.

Baie netjies. Rustige atmosfeer. Kamers netjies en mooi. Diens uitstekend.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Cecil N
1 night stay With partner
4.4
Jul 2023

Very nice, but a bit noisy. Only the people made noise in the restaurant, but were soon silenced.

Baie lekker, maar bietjie geraas. Net die mense het geraas in die restaurant, maar is gou stilgemaak.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0

Tj E
1 night stay With partner
3.2
Dec 2023

Noisy and poorly maintained. We only stayed one night at the accommodation. While the rooms have a lot of potential, our overall experience was plagued by several issues. The staff needs retraining in relation to room service. The bedding was noticeably washed out and torn. The one bedside table did not have a double plug adapter so it could not be used. The shower needed a thorough cleaning, as evidenced by cobwebs that had accumulated a lot of dust. Furthermore, the remote control of the air conditioning was another challenge, making it difficult to set a comfortable temperature. Despite our preference for open windows, excessive noise from the adjacent restaurant required us to keep the windows closed. Our assigned room, 102, was only two units away from the restaurant, which turned out to be a significant problem. The restaurant showed a lack of consideration for overnight guests, with loud music and guest talking continuing past 11pm. It disturbed our sleep and defied our expectation of a peaceful, remote location. Breakfast was included and although it offered limited options, we appreciated that the waiter and manager allowed us to choose from the other breakfast items available on the regular restaurant menu - even if the cost difference was slight. However, this relief was short-lived. During check-out we discovered an error in our account, leaving an outstanding amount of just under R400 for a meal at the restaurant the night before - which we never had. She questioned whether we had outstanding accommodation charges, after which I showed her we had already paid the full amount in advance. The receptionist showed uncertainty in handling the situation and said with a hesitant apology that she would correct the problem with the manager. This last hurdle tainted our overall impression of the stay, and we were left with a sense of disappointment and frustration. We sincerely hope that improvements will be made for the benefit of future guests.

Lawaaierig en swak onderhoud. Ons het slegs een nag by die verblyf oorgebly. Alhoewel die kamers baie potensiaal het, was ons algehele ervaring geteister deur verskeie probleme. Die personeel het heropleiding nodig m.b.t. kamerversorging. Die beddegoed was opvallend uitgewas en geskeur. Die een bedkassie het nie 'n dubbelprop-adapter gehad nie, so dit kon nie gebruik word nie. Die stort het deeglike skoonmaak benodig, soos blyk uit spinnerakke wat al erg stof opgegaar het. Verder was die afstandbeheer van die lugversorging nog 'n uitdaging, wat dit moeilik gemaak het om 'n gemaklike temperatuur in te stel. Ten spyte van ons voorkeur vir oop vensters, het buitensporige lawaai van die aangrensende restaurant ons genoodsaak om die vensters toe te hou. Ons toegewese kamer, 102, was net twee eenhede weg van die restaurant, wat 'n beduidende probleem geblyk het. Die restaurant het 'n gebrek aan oorweging vir oornag-gaste getoon, met harde musiek en gaste se gepraat wat voortgeduur het ná 23:00. Dit het ons slaap versteur en ons verwagting van 'n rustige, afgeleë ligging teengestaan. Ontbyt was ingesluit en alhoewel dit beperkte opsies gebied het, het ons waardeer dat die kelner en bestuurder ons toegelaat het om van die ander ontbytitems te kies wat op die gewone restaurant spyskaart beskikbaar was - selfs al was die kosteverskil gering. Hierdie verligting was egter van kort duur. Tydens uitklok het ons 'n fout in ons rekening ontdek, wat 'n uitstaande bedrag van net onder R400 vir 'n ete by die restaurant die vorige aand - wat ons nooit gehad het nie. Sy bevraagteken of ons nie uitstaande verblyfkostes het nie, waarna ek haar gewys het ons het reeds die volledige bedrag vooruit betaal. Die ontvangsdame het onsekerheid getoon in die hantering van die situasie en met 'n huiwerige verskoning gesê dat sy die probleem met die bestuurder sou regstel. Hierdie laaste struikelblok het ons algehele indruk van die verblyf bevlek, en ons het met 'n gevoel van teleurstelling en frustrasie agtergebly. Ons hoop opreg dat verbeteringe aangebring sal word tot voordeel van toekomstige gaste.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
2.0

Chantelle S
1 night stay With partner
5.0
May 2019

Wonderful accommodation and delicious food! Room was clean and tidy, food was delicious. Will definitely stay there again.

Wonderlike verblyf en heerlike kos! Kamer was skoon en netjies, kos was heerlik. Sal beslis weer daar bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Tertius V
1 night stay With friends
5.0
Oct 2018

Very comfortable and cozy. Just one thing: would only suggest trying to break up sound between two rooms. Can hear guests next door through passage.

Baie gemaklik en gesellig. Net een ding: sal net voorstel om klank tussen twee kamers te probeer opbreek. Kan gaste langsaan deur deurgang hoor.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Anton R
Short stay Family with young children
5.0
Mar 2018

Amazing! Well done! Great service, great food, everyone goes out of their way to help you and nothing is too much trouble! You can just stay there and relax, restaurant is top notch! My kids were in the clouds with bouncy castle, service and numerous board games!

Amazing! Welgedaan! Puik diens, puik kos, almal gaan uit die pad om jou te help en niks is te veel moeite nie! Jy kan net daar bly en rustig wees, restaurant is uit die boonste rakke! My kids was in die wolke met springkasteel, diens en talle board games!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Ramona Katzke K
1 night stay
4.6
Apr 2018

Delicious and beautiful. Rooms incredibly stylish. Bathrooms, especially the big bath very much enjoyed. Nice views on water. From the room and onto the porch. Maybe breakfast could improve a bit.

Heerlik en mooi. Kamers ongelooflik stylvol. Badkamers, veral die groot bad baie geniet. Mooi uitsigte op water. Vanuit kamer en op stoepie. Dalk kan ontbyt bietjie verbeter.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0

Marlize V
1 night stay Individual traveller
1.4
Apr 2018

By far the biggest disappointment! A hotel and spa that turns into a nightclub/karaoke? I went to run my comrades qualifying marathon and the music was deafening until after midnight. I had to be at my venue by 03:00 so my alarm was set for 02:40. I went to tell the manager I couldn't anymore, where he said he told the owner it was unacceptable, but the owner didn't care. Drunk guests walked back to the dance floor and threatened me. The manager was able to send me 3 rooms away, it's adjacent to the farm next door, where the guard said I should just keep my patio light on all night just for safety.

By verre die grootste teleurstelling! 'n Hotel en spa wat in 'n nagklub/karaoke omswaai? Ek het my comrades qualifying marathon gaan hardloop en die musiek was tot na middernag oorverdowend. Ek moes 03:00 al by eie venue wees so my wekker was vir 02:40 gestel. Ek het die bestuurder gaan sê ek kan nie meer nie, waar hy gesê het dat hy vir die eienaar gesê het dis onaanvaarbaar, maar die eienaar gee nie om nie. Dronk gaste het terug na die dansplek geloop en my gedreig. Die bestuurder kon my 3 kamers weg stuur, dis aangrensend aan die plaas langsaan, waar die wag gesê het ek moet maar net vir veiligheid my patio se lig heel aand aanhou.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0

Michelle M
1 night stay On business
5.0
Sep 2017

Surprisingly awesome! This venue is amazing value for money and very friendly and helpful staff! Well located and beautiful rooms with everything for which you could ask!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

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4/5

Rustique Verified

Properties 1

Reviews 20

On LekkeSlaap 8 years

From
From R2 200
per night, for 2 ppl
From
R2 200
per night, for 2 ppl
Make a Booking
  • Capacity: 36 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: R104, Old Belfast Road, Rverside Estate, Middelburg, 1050, Mpumalanga
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA12a9857c8792c4710f9ea479d49f476acf4ee18039f523b0b64a61621fdc255bdec38f34d627c6ec6f420b86acff3375d0dc?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 200 per night, for 2 ppl 20 5 1 4 R104, Old Belfast Road Rverside Estate 1050 Mpumalanga 021 201 8901 14:00-20:00 10:00 -25.763310293008 29.513944387436

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