The Tokyo Studio

2 reviews

Self Catering

Reviews

4.4/ 5

Based on 2 reviews

Very Good

Cleanliness

4.5

Location

3.5

Value for money

4.5

Service

4.5

Safety

5.0

Nozibuze Yvonne M

Short stay ⋅ With friends

4.2

Jan 2025

Great stay, except for the parking issue and the lack of clear communication. We had a good stay, the unit had everything we needed, including the washing machine which was a bonus. Great security system as they make use of biometrics. However, there's no parking. You have to rely on the availability of the few yellow parking bays in front of the building, and this is quite an inconvenience for driving guests - also no prior communication in this regard. Found one cockroach on arrival, but didn't see any more during our stay. Fumigation would be great, and the washing of the cushions on the couch to ensure they stay fresh. When making a booking we were asked to pay a cleaning fee, but upon arrival and on enquiry, we were informed that the amount we paid was not for the daily cleaning set during our stay, but for cleaning the unit after we check out. Again there was no prior communication as we were made to believe that the cleaning fee we paid was for us to benefit from the cleaning services.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

5.0

Value for money

4.0

View host response

Host

The Tokyo Studio

Thank you for your feedback regarding your stay, Nozibuze. We're glad to hear that you enjoyed the unit and found it well-equipped, as well as appreciating the security system. We apologise for the inconvenience you experienced with parking. Unfortunately, the limited availability of parking bays can be a challenge, and we appreciate your understanding in this matter. Regarding the cleaning fee, we want to clarify that the departure cleaning fee and booking fee are mandatory and included in your total booking value. This information was communicated during the initial booking process through the booking platform. We understand how important clear communication is, and we will work to improve this for future guests. We also appreciate your comments about the cockroach and the condition of the cushions. We will address these concerns with our maintenance team to ensure a more comfortable experience for our guests. Thank you again for your valuable feedback, and we hope to welcome you back for an even better stay in the future!

Rudi S

Short stay ⋅ With partner

4.6

Oct 2023

Had a great time. Lovely place. The place was lovely and safe inside. The street in front of where you entered made us feel unsafe and a bit uncomfortable. One cannot enter the building fast enough. Inside it was clean, tidy and a lovely unit.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

3.0

Safety

5.0

Value for money

5.0

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From

R 1 155

per night (sleeps 2)

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Reserve

From

From R 1 155

per night (sleeps 2)

2 reviews

Reserve

SECURE PAYMENT VIA

LEKKESLAAP.CO.ZA

Capacity: 2 people
All ages welcome
Check-in: 14:00 to 14:00
Check-out: 10:00
Address: 87 Loop Street, Cape Town, 8000, Western Cape

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The Tokyo Studio

Reviews

4.4/ 5

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