43 on Congo in Emmarentia

Fiona M
Besigheidsreis

A home away from home!

I would highly recommend 43 on Congo. The apartments are clean, welcoming, charming, and fully equipped for your self-catering stay. The garden is delightful and each apartment has a private outside area to relax and enjoy. Sharleen, the owner, is a most attentive host and assisted us from the second we arrived until the moment we left. Sharleen, thank you for making us feel so welcome! I will definitely book again.

Natasha B
Enkelreisiger

Gemiddeld.

Die bed was oud en uitgelê. Ek het elke oggend moeg en met rugpyn opgestaan.

Sharleen se Terugvoer

Dear Natasha,
Thank you for your review and excellent star rating you gave me.
I apologize for your uncomfortable nights and that you woke up with a backache.
The day after your first night I checked in with you and sent you a text to ask you if you had a good night and if there was anything I could do for you, as this is my practice with my guests - unfortunately you did not tell me of the discomfort of your first night, had you have said you had a sleepless night due to the bed I would have changed it immediately, as my guests...

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Dear Natasha,
Thank you for your review and excellent star rating you gave me.
I apologize for your uncomfortable nights and that you woke up with a backache.
The day after your first night I checked in with you and sent you a text to ask you if you had a good night and if there was anything I could do for you, as this is my practice with my guests - unfortunately you did not tell me of the discomfort of your first night, had you have said you had a sleepless night due to the bed I would have changed it immediately, as my guests comfort, having a great experience and my service to my guests means everything to me - I believe I offer excellent value for money in my studios.
The bed is 3 years old has a 5-year guarantee with a 12-year warranty and I will be taking this up with the supplier - due to your discomfort and your review I have replaced the bed - thank you for pointing this out to me and I have taken immediate action.
Regards,
Sharleen

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43 on Congo in Emmarentia