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Beaumont Cottages 2

Selfsorg

Opsomming van Resensie

4.2 uit 5van 9 resensies vir Beaumont Cottages 2
Netheid
4.6/5
Diens
3.2/5
Ligging
4.4/5
Veiligheid
4.6/5
Waarde vir geld
4.2/5
Liesl V - Okt 2023
Algehele gradering
Netheid
3/5
Diens
0/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
4/5
Liesl V
Saam met vriende

Very comfortable and conveniently situated, but some improvements required regarding professionalism and communication.

The cottage is very conveniently located and comfortable. There are, however, some areas which require improvement. I booked this apartment with the explicit understanding that secure parking is part of the package, as indicated on the website. However, when we checked in, we were initially told that this was not the case and that we would be required to pay R180 per day for secure parking. Luckily, this confusion was cleared up and it was subsequently clarified that there was indeed an undercover parking bay reserved for this cottage at no extra cost, but I frankly expect better in terms of communication and ensuring that the check-in staff are properly briefed. The fridge was not properly defrosted beforehand and subsequently leaked/dripped. One of the bathrooms was not stocked with shower gel/tissues. On 25.10.2023 the holding deposit of R2000 was deducted from my credit card without any prior explanation. I only received additional feedback today, when I specifically asked for an explanation, that there was a claim for a stain on the duvet due to a small skin cut which I had. From my side, I apologise for this unintentional damage and am obviously prepared to cover the costs, but unfortunately, the poor communication from the CTHA agents leaves a lot to be desired. If I had been informed of the damage and claim on the day that the money was taken off my card, as well as an explanation of the refund process for the remaining deposit, this would have made all the difference. However, it was regrettably left up to me as the client to seek an explanation from the agency, which in itself is unacceptable for what is purported to be a luxury apartment. This has unfortunately coloured what was otherwise a pleasant stay and experience, and I would be very hesitant to make use of or recommend CTHA in the future.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Megan C - Okt 2023
Algehele gradering
Netheid
5/5
Diens
4/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Megan C
Saam met vriende

Lovely stay.

It was great, thank you.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Hi there Megan, hope you are well.

Thanks for your review we appreciate it, and hope to see you soon.

Beaumont Cottages 2
Ilze G - Aug 2023
Algehele gradering
Netheid
3/5
Diens
1/5
Ligging
3/5
Veiligheid
3/5
Waarde vir geld
3/5
Ilze G
Saam met vriende

Mengelmoes

Kraan werk nie. Skildery los en beland op ons koppe. Yskas se skarnier stukkend. Agterste badkamer se stort verstop. Agent baie onprofessioneel.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Lizette D - Jul 2023
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Lizette D
Besigheidsreis

Skoon en gerieflike wooneenheid.

Grieflik geleë en naby aan hoofweë.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Good morning Lizette

Thank you for taking the time to write us a review, I am so glad to hear that you enjoyed your stay with us and that the apartment and service was exactly what you needed and expected. I hope that we will host you again soon.

Kind regards,
Jessica
CTHA Team

Beaumont Cottages 2
Praba M - Mei 2023
Algehele gradering
Netheid
5/5
Diens
3/5
Ligging
4/5
Veiligheid
3/5
Waarde vir geld
4/5
Praba M
Besigheidsreis

We enjoyed our stay, the braai was great, however there were a few disapoinments as well.

We were on business and only upon arrival, we realized that we needed to make an appointment for check-in. I felt pressured to arrive on time and rushed my meeting as after 6 pm you had to pay an additional 300 rand. Parking was an issue, you have to park across the facility in the "mall" and walk to the facility, and our bad luck, it was raining; it is about a 200m walk. You also have to pay a 2000 rand breakage deposit and only receive your money in 7 to 14 days, I have yet to receive my funds. All in all the place was great however I would not suggest this facility for business.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Good morning Praba

Thank you for taking the time to write the review, feedback of any kind is always appreciated so we can better look at what we need to improve if anything, to ensure complete customer satisfaction.

Once a booking is confirmed by the bookings platform and sent through to us we then confirm it and a confirmation email goes out to all of our guests which details that you are required to complete an online check-in form, pay a security deposit and schedule a check-in time, your booking date and check-in date were very close together and I, therefore, think you may have missed this email, luckily we do have our check-in host make contact with the guests as well to ensure that they do get all the necessary information and are ready for their check-in with us. We are not based at our properties and therefore we need to schedule a check-in time we need to try to stick to it to avoid any of our guests waiting unnecessarily.

Kindly note that this apartment does not actually come with a dedicated parking bay and this is of course not ideal so we managed to secure a parking bay for our apartment in the secure parking garage across the road it is the closest that we could get to ensure some time of parking for our guests, thank you for mentioning this though I will amend our listings to pre-warn the guests that the parking bay is a bit of walk away from the apartment.

Lastly, I have had a look and you checked out on 11 May 2023 and your refund was processed on 17 May 2023. Please contact us directly if there are any issues.

Thank you once again and I do hope we will host you again.

Kind regards,
Jessica
CTHA Team

Beaumont Cottages 2
Katinka P - Feb 2023
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Katinka P
Saam met eggenoot / lewensmaat

Lieflike, stylvolle verblyf en baie sentraal geleë.

Hierdie huisies, geleë in Groenpunt, maar op die grens van die mooie Bo-Kaap is so sentraal, en in 'n tipiese Kaapse boustyl gemaak. Die woonstel is modern ingerig, met interessante kuns en meubels. Alles is baie gerieflik en goed ingerig en ons het niks anders nodig gehad vir ons naweekverblyf nie. Beaumont Cottages 2 by CTHA het ons vir ons 'inboek' gewag en 'n paar keer opgevolg om seker te maak ons het niks nodig nie. Enigste ding om van bewus te wees is aangesien jy so sentraal is, is die strate om jou nogal raserig op 'n Vrydag- of Saterdagaand. Maar jy is veilig en die sekuriteit is baie goed. Ons kon amper oral heen loop in Groenpunt, Seepunt en die Bo-Kaap. Heerlik en ons sal graag weer kom. Baie dankie!

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Ons is so bly julle het die huisie geniet. Baie dankie vir die goeie terugvoering. Julle was wonderlike gaste en ons hoop ons sien julle gou weer. Groete, die CTHA span.

Beaumont Cottages 2
Fleur H - Des 2022
Algehele gradering
Netheid
5/5
Diens
2/5
Ligging
3/5
Veiligheid
5/5
Waarde vir geld
3/5
Fleur H

Beautiful apartment in a central location in Green Point.

The apartment is beautiful and the location is great, close to shops, pubs and restaurants in Green Point. The downside is no parking, even on the street. The deposit is held back for 14 days with no adequate explanation given. The fridge is tiny and many of the self-catering items completely impractical.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Good day, please note we do not advertise the apartment with parking and we do state there is a security deposit payable on arrival that will be released within 14 days of checkout if no reports were submitted. When looking at the photos, there is no large fridge in any of the photos because it is a bar fridge under the kitchen counter. We also went the extra mile to try and source parking. After we asked to please move the vehicle you left it there in spite of anyone else that wanted to come in and out. Regards, Yolandi CTHA

Beaumont Cottages 2
Annemarie M - Apr 2022
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Annemarie M
Gesin met klein kinders

Eg Kaap.

Pragtige gemeubileerde kothuis met als wat benodig word. Ons het die naweek van Two Oceans Marathon saam ons 2 kinders onder 10 daar spandeer en sal beslis aanbeveel vir verblyf wat sentraal geleë is. Winkels en restaurante om die draai.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Ons is so bly jul het die verblyf en kothuis geniet. Ons sien uit om julle sommer gou weer te sien. Goed gaan julle.

Beaumont Cottages 2
Pieter J - Mrt 2022
Algehele gradering
Netheid
5/5
Diens
4/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
4/5
Pieter J
Saam met eggenoot / lewensmaat

Lekker gebly, net gesukkel met die ligte in die woonvertrek. Baie sensitief en vertrek nogal donker.

Goeei ligging, veilig en stil area.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Beaumont Cottages 2 se terugvoer

Hi Pieter. Ons is bly jy het die verblyf geniet en hoop om julle sommer gou weer te sien.

Ek sien daar is aspekte wat kan verbeter so ons sal dit baie waardeer as ons u voorstelle en uitwysings kan ontvang om te verseker ons altyd die beste wat ons kan wees.

Groete
CTHA Span

Beaumont Cottages 2
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
Maak 'n Bespreking
  • Kapasiteit: 4 persone
  • Inkloktyd: 14:00 tot 18:00
    Uitkloktyd: 10:00
  • Adres: Highfield-weg 7, Groenpunt, Kaapstad, 8005, Wes-Kaap
  • Alle ouderdomme is welkom
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA923d18f1889dfab428a092b94f40e4adcd892d1c077518bb8530dab405e2089b5500a11ad3a8a8d7646614544f625e03f493?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 451 nouVanaf R1 016 per nag (plek vir 4) 9 5 1 5 7 Highfield Road Green Point 8005 Wes-Kaap 021 201 8901 14:00-18:00 10:00 -33.912762461994 18.416446184158