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Fourways Gardens Gaste Estate

Gastehuis

Opsomming van Resensie

3.6 uit 5van 19 resensies vir Fourways Gardens Gaste Estate
Netheid
3.2/5
Diens
3.2/5
Ligging
4.3/5
Veiligheid
3.9/5
Waarde vir geld
3.4/5
Anonieme gas - Okt 2023
Algehele gradering
Netheid
1/5
Diens
3/5
Ligging
5/5
Veiligheid
4/5
Waarde vir geld
3/5
Anonieme gas
Saam met vriende
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Owen J - Sep 2023
Algehele gradering
Netheid
3/5
Diens
2/5
Ligging
5/5
Veiligheid
4/5
Waarde vir geld
2/5
Owen J
Saam met eggenoot / lewensmaat

A little disappointing, however, sufficient for purpose.

Poor attention to customer comfort (pots and pans not properly cleaned/poor selection of glassware/broken utensils, blunt chef knife, no utility knife etc.). Rooms not serviced. We had to change the bedding (clean but worn and thin) ourselves and also clean the unit. Covid 19 is still being cited as the reason for this. In short, the entire operation is old and tired. The whole property feels unkempt. Absolutely no provision is made for loadshedding. No alternative energy to keep wifi working and no rechargeable lights in the unit.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

I'd like to take a moment to address your recent review and provide some context from the perspective of the establishment owner. We truly appreciate your feedback and would like to clarify a few points that were raised in your review.
First and foremost, we want to thank you for choosing to stay with us during such a significant and potentially stressful time in your life, your emigration to England. We understand that this is a major life transition, and our team is committed to making our guests' experiences as comfortable as possible during such moments.
Regarding the request not to have our staff enter your unit due to your two cats, we absolutely respect and support our guests' concerns about the safety and well-being of their pets. It was our pleasure to accommodate this request and ensure your peace of mind.
Additionally, you mentioned that there was no provision for essential services during load shedding in your initial review. We'd like to clarify that we do have backup measures in place for such situations. We provide backup power for Wi-Fi and have emergency lights available in our units, ensuring that our guests can stay connected and safe even during power interruptions.
Our staff is dedicated to ensuring our guests' comfort and well-being, and Mrs. Wade's constant contact and support exemplify this commitment.
Thank you for choosing our establishment, and we hope that your transition to England went smoothly. We look forward to welcoming you back in the future, whether for another stay or to simply catch up with our team.
Warm regards,
Fourways Gardens Guest Estate

Fourways Gardens Gaste Estate
Rudine D - Mrt 2022
Algehele gradering
Netheid
1/5
Diens
4/5
Ligging
5/5
Veiligheid
4/5
Waarde vir geld
4/5
Rudine D
Besigheidsreis

Sien my kommentaar later.

Sien sterre.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Nic V - Nov 2020
Algehele gradering
Netheid
1/5
Diens
1/5
Ligging
3/5
Veiligheid
2/5
Waarde vir geld
1/5
Nic V
Saam met eggenoot / lewensmaat

Onhigïenies, swak diens, geen koffie, skottelgoedwasmiddel of vadoeke, breekgoed taai, vuil, duidelik geen voorbereidings getref vir ons desoek nie.

Ons was gereelde besoekers tot verlede jaar. Ons was bespreek vir 19 November 2020 en 22 November 2020. Die volgende het ons begroet: Toiletbakspoelknop stukkend. Badkamerblinding stukkend. Stortdeur en stort vuil. Kombuisbreekgoed, ketel, eetgerei taai en vuil. Geen skottelgoedwasmiddel of vadoeke nie. Tafel se glasblad smerig. Bank en kussings in TV-area vuil. Slaapvertrek se gordyne hang skeef agv stukkende hakies. Die vloer van die eenheid was vuil, taai en baie stowwerig. Met ons aankoms op 22 November was die beddegoed nie eens reggetrek of die gebruikte koppies en borde gewas nie - totaal onverskoonbaar. Hierdie gastehuis het het so ver agteruitgegaan dat hul tans nie een ster werd is nie, glad nie 4 sterre soos hul adverteer nie. Ons keur dit ten sterkste af!

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Good day, and thank you for your review.
We are sad to hear that the guest felt that they did not have a good experience at Fourways Gardens Guest Estate.
As noted the guests were booked in for one night on 19 November and another night on 22 November.
On arrival, Mrs. Wade explained to the guests that due to the Covid situation, no rooms would be entered by any staff during their stay. These policies are put in place to protect the guests, the management, and staff of our establishment. She also offered the guests the keys to the unit for the entire period from 19 November to check out on 23 November 2020, to make it more convenient for the guests so they could leave some of their belongings in the unit. Which they accepted. The guests are offered a hand spray on arrival but we do not provide any sanitizing liquids for the guests. This is because we are a self-catering establishment and because most guests prefer to use their own products. The unit was cleaned and sanitized by the staff prior to their arrival. If there was any sticky residue, it may have been from the room sanitizing spray. The floor was cleaned by Mrs. Wade the owner, prior to arrival. We were not made aware of a problem with the flushing button on the toilet. We were not made aware that the blind drawstrings were tangled. The shower door and floor were cleaned prior to the arrival of the guests. If there was a sticky residue it may have been from the sanitizing chemicals.
The crockery was cleaned prior to the arrival of the guests. The kettle may have had sanitizer residue on it. The guest did not inform us that the dishwashing liquid was missing nor that there were no dishcloths. We operate on the basis at this moment in time of minimal staff so this may have been an oversight by Mrs. Wade as she was the person that did clean the unit. The TV, table, and couch were sticky due to the sanitizer residue. The curtain hooks on the net curtain were broken and the curtain was taken off the window because the guest did not want us to fix the problem on their arrival. The guests agreed to take the keys and retain them for the entire four nights even though they paid only for two nights. They agreed that they had full control of the unit for that time and that no staff would enter the unit for the entire time. Mrs. Wade would always encourage guests to report to her anything that they are not happy with, then we could resolve the matter instantly.

Fourways Gardens Gaste Estate
Lynette D - Des 2019
Algehele gradering
Netheid
4/5
Diens
4/5
Ligging
4/5
Veiligheid
4/5
Waarde vir geld
4/5
Lynette D
Gesin met tieners

Goed toegerus, goed geleë naby Monte Casino.

Goed toegerus, sentraal geleë naby Monte Casino en ander plekke. Dankie!

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Thank you for your review. We hope to see you all again here, soon.

Fourways Gardens Gaste Estate
Dierdre T - Aug 2019
Algehele gradering
Netheid
1/5
Diens
1/5
Ligging
3/5
Veiligheid
2/5
Waarde vir geld
1/5
Dierdre T
Saam met vriende

Totally dissatisfied.

Advert and rating was totally misleading. We expected to get a well maintained, clean apartment. If "good" rates are advertised, then at least specify that the accommodation in not up to standard and the property and units are not clean and well maintained.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Anonieme gas - Jan 2019
Algehele gradering
Netheid
3/5
Diens
2/5
Ligging
2/5
Veiligheid
3/5
Waarde vir geld
3/5
Anonieme gas
Enkelreisiger
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Nic V - Nov 2018
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Nic V
Saam met eggenoot / lewensmaat

Good, neat, well located, excellent service.

Excellent service by Jean, well located for a visit to any location in the northern areas in Johannesburg.

Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.

Goed, netjies, goed geleë, uitstekende diens.

Uitstekende diens deur Jean, goed geleë vir 'n besoek aan enige plek in die noordelike gebiede in Johannesburg.

Hierdie resensie is vertaal.
Sien oorspronklike in English.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

We would like to express our gratitude for your kind and lovely remarks.
Thank you once again for staying with us, it is our pleasure to have you back among us in the near future.

Fourways Gardens Gaste Estate
Anonieme gas - Nov 2018
Algehele gradering
Netheid
2/5
Diens
3/5
Ligging
3/5
Veiligheid
3/5
Waarde vir geld
3/5
Anonieme gas
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Christa B - Aug 2018
Algehele gradering
Netheid
2/5
Diens
3/5
Ligging
3/5
Veiligheid
3/5
Waarde vir geld
2/5
Christa B
Besigheidsreis

Teleurstellend.

Kamers het bedompig geruik, so ook die linne. Buitetafels en -stoele was vol stof. Asblikkies in badkamers het nie plastieksakkies in gehad nie! In my kollega se badkamer was daar 2 gebruikte sanitêre doekies in! Wie weet wanneer is daar dan laas skoongemaak? Stortvloere was glibberig. WiFi kon glad nie binne-in kamers gebruik word nie. Hulle behoort dit glad nie te adverteer as 'n diens nie!

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

We sincerely apologise that the had a bad experience. All our cottages have room deodorisers in them so we are puzzled about the reported musty smell of the unit. The linen is thoroughly washed with commercial soap powders that normally have a fresh smell. We will have our maintenance team examine the unit for any source of damp in the unit.
Unfortunately, we are in the dry season, so after having dusty winds the outside table can collect dust.
We have reviewed the management of the cleaning staff. They will ensure that all bins are empty after each check-out. The staff have apologized and have pledged to ensure that this does not happen again. Both staff members have been with us for 18 and 15 years and we have never had this experience before. Once again I sincerely apologise for this horrible experience.

The strength of the Wi-Fi signal is reliant on a number of factors.W e do have signal boosters in each unit in an attempt to give the guests a stronger signal.

Fourways Gardens Gaste Estate
Lizane H - Jun 2018
Algehele gradering
Netheid
3/5
Diens
1/5
Ligging
5/5
Veiligheid
3/5
Waarde vir geld
3/5
Lizane H

Dis 'n groot fout om die plek 4 sterre te gee. No way!

Alhoewel die slaapplek 'n fantastiese ligging het, (regtig net 5 minute vanaf Monte Casino), die prys aanvaarbaar is vir wat mens kry (in daai omgewing) en die plek mooi skoon was, is dit egter waar dit eindig. Dit was 'n groot teleurstelling. Ons het 4 ster verwag (volgens die Tourism Grading Counsel), maar dit is alles behalwe 4 ster. Die parkering is 'n onnetjiese gedrappeerde skadunet. Die kamers is beknop, sonder nommers op jou kamer of sleutel. Die kandelaar mis twee arms, die water was net louwarm en die mure is soos karton en met bure wat heelnag lank kliphard te kere gaan en jy kan elke woord hoor wat hulle sê, slaap jy nie veel nie. En om als te kroon, gee jy jou sleutel terug vir 'n man in sy pajamas! Wat nooit vreeslik vriendelik was om mee te begin nie. En hulle sit hulle SA vlag 4 sterre bordjie wragtig op by die ingang. Die standaard moes ernstig gesak het.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

We are sorry that that the guest lodge did meet the expectations of the guest.
We thank the guest for pointing out that there was an anchor point on the shade cloth that had come loose, we will get our maintenance team to refasten it immediately.
We have checked the hot water geyser and the solar panel that feeds the system, and found them to be in working order. So we are not sure why the water was no hot on the day that the guests stayed in the unit.
We have checked the chandeliers and found that someone had shifted the arms of the chandelier to one side, making the chandelier out of balance. We have re-balanced the chandelier.
The walls of each unit are double layer brick, right up to the apex of the roof and sound proofed. We regret that the neighbours were making a noise. This was not communicated to us at the time.
The guest in his pyjamas and dressing gown, had just got out of bed to make coffee in the kitchen and tried to assist the customer long before the office was open. I think he was just trying to help.

Fourways Gardens Gaste Estate
Nic V - Mei 2018
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Nic V
Saam met eggenoot / lewensmaat

Van hoogstaande gehalte en rustig in die hart van Fourways.

Baie netjies en goed toegerus. Ons is vriendelik deur Jean ontvang. Baie goed geleë vir enige bestemming in die noorde van Johannesburg. Baie rustig. Ons sal Jean weer ondersteun.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Thank you very much for your kind remarks.
We wish you both all the best, and we hope to see you again in the near future.

Fourways Gardens Gaste Estate
Grietjie F - Des 2017
Algehele gradering
Netheid
5/5
Diens
3/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Grietjie F
Besigheidsreis

Mooi, goed gemeubileerde plek. Goeie ligging. Ongelukkig was die ontvangs nie goed nie.

Eerste indrukke tel. Die ontvangs was onbelangstellend om te help. Onvriendelike verwelkoming laat mens ontuis voel. Pragtige rustige gebied. Stil en vredevol. Die woonplek is goed uitgelê. Meubels is pragtig, die ou stoele kort net aandag om funksioneel te wees. Genoeg parkering, ongelukkig nie onderdak nie. Die elektriese hek was op arrivering buite werking en is herstel voordat dit slaaptyd was. Alles in die woonstel is in werkende toestand en ons sal mense hierheen aanbeveel.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Hendrik D - Nov 2017
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Hendrik D
Saam met eggenoot / lewensmaat

Aangenaam, baie rustig dankie.

Sien sterre.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

We are pleased that you enjoyed your stay. We look forward to seeing you again soon.

Fourways Gardens Gaste Estate
Rialda D - Nov 2017
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Rialda D
Saam met eggenoot / lewensmaat

Pragtige verblyf en sal weer van daarvan gebruik maak.

Ons is vriendelik ontvang. Die verblyf was skoon en netjies. Die plek is baie sentraal geleë en ons sal vir seker weer daar gaan bly.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Thank you. We are pleased that you had an enjoyable stay. We look forward to seeing you soon.

Fourways Gardens Gaste Estate
Fanie V - Okt 2017
Algehele gradering
Netheid
4/5
Diens
5/5
Ligging
5/5
Veiligheid
4/5
Waarde vir geld
4/5
Fanie V
Saam met eggenoot / lewensmaat

Good value for money.

Able and friendly. Thank you for servicing our unit even on Saturday. Good value for money. No garden.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Thank for your kind words. We trust that the conference went smoothly. Hope to see you again soon.

Fourways Gardens Gaste Estate
Nicole D - Aug 2017
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Nicole D
Saam met eggenoot / lewensmaat

Pragtige slaapplek.

Mooi gerieflik plek met goeie uiteensetting en veilige, rustige omgewing.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Fourways Gardens Gaste Estate se terugvoer

Thank you for your kind words and the excellent review you have given us. We really appreciate your positive input. Hope to see you again soon.

Fourways Gardens Gaste Estate
Anonieme gas - Aug 2017
Algehele gradering
Netheid
2/5
Diens
2/5
Ligging
4/5
Veiligheid
4/5
Waarde vir geld
3/5
Anonieme gas
Saam met eggenoot / lewensmaat
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Anonieme gas - Apr 2016
Algehele gradering
Netheid
4/5
Diens
2/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
2/5
Anonieme gas
Enkelreisiger
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Vanaf R795
R795 R557
per nag (plek vir 2)
Vanaf R795
R795 R557
per nag (plek vir 2)
Vanaf R795
R795 R557
per nag (plek vir 2)
Maak 'n Bespreking
  • Kapasiteit: 33 persone
  • Inkloktyd: 14:00 tot 18:00
    Uitkloktyd: 09:00
  • Adres: Richard-straat 27, Kengies, Fourways, Johannesburg, 2055, Gauteng
  • Alle ouderdomme is welkom
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDM2MmY2MjQzLTNkZmQtNDQ1Yi1hYTNhLTk4YWEyZDA5YjQ5NA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R795 nouVanaf R557 per nag (plek vir 2) 19 5 1 4 27 Richard Road Kengies, Fourways 2055 Gauteng 021 201 8901 14:00-18:00 09:00 -26.000317489702 28.000888824463