John and Noleen's Place
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.2/5
Chipo Geverifieer
Eiendomme 1
Resensies 29
Op LekkeSlaap 7 jaar
Opsomming van Resensie
Alexander N - Jul 2024
Algehele gradering
Awesome.
Nadene E - Jan 2024
Algehele gradering
We were well rested, had lovely braais, enjoyed the pool, and we had everything.
Queeneth M - Mei 2023
Algehele gradering
Peaceful place.
Willem E - Jun 2024
Algehele gradering
Het dit baie geniet.
Marius B - Mrt 2024
Algehele gradering
Baie aangenaam.
Jackie T - Jul 2024
Algehele gradering
Goeie ligging, veilig, maar kort aandag.
Lees meerJohn and Noleen's Place se terugvoer
Thank you for the review, Jackie. We are glad you enjoyed our place. With regards to the challenges you highlighted, they are noted. We will ensure to address them in the near future. We hope to host you again in the future.
Regards
John and Noleen
Monique V - Jul 2024
Algehele gradering
Was stil, nagapies het kom kuier.
Willem D - Jun 2024
Algehele gradering
Lekker plek. Kort baie aandag en die dame wat daar skoonmaak doen nie haar werk nie.
Janine G - Mrt 2024
Algehele gradering
Unpleasant and will not recommend.
Lees meerJohn and Noleen's Place se terugvoer
Thank you for the review, Janine. We regret the discomfort you experienced during your stay. Although we strive to meet the basic standards at all times, some aspects might have been overlooked. Concerning the bedding, we only have white bedding which is changed and washed regularly. We will conduct another inspection to ensure your complaint is addressed. As for the mirrors, there are three mirrors in the place: two in the downstairs bedrooms and one in the upstairs bedroom. This might have been overlooked. We display the contents of our kitchen and allow guests to make decisions accordingly. Also, we enquire Field Security for the protection of our guests, providing a remote control with a panic button and alarm for use during your stay. There was an issue with your vehicle, for which we extended the check-out time to ensure your comfort at our establishment. Above all, we are grateful that your concerns were raised and they will certainly be addressed. We hope to accommodate you in the future. Best Regards.
Everald D - Okt 2023
Algehele gradering
Baie lekker plek, baie privaat. Sal in die toekoms weer daar wil bespreek.
Corne V - Jul 2023
Algehele gradering
The stay was for one night. Very nice.
Peet V - Apr 2023
Algehele gradering
Gesellig tussen die bome.
Lees meerJohn and Noleen's Place se terugvoer
Thank you for your support and we noticed you encountered a few minor challenges which caused some irritation during your stay and you would like us to address. We heard you and we will address all that soon. Thank you once again for supporting our business and we hope to host you in future. Regards. John and Noleen
Neels B - Des 2023
Algehele gradering
Was adequate.
John and Noleen's Place se terugvoer
Thank you for your review, Neels. Please note that during the week of your booking, we experienced non-stop rain, receiving over 100mm, which is why the splash pool was empty. The unwanted smell might have been a result of the incessant rains, making it challenging to leave the windows open for sufficient ventilation. We will address these concerns going forward. Above all, thank you for your support.
Michelle V - Jan 2023
Algehele gradering
Too closed off, no animals can be viewed from the property.
John and Noleen's Place se terugvoer
Thank you for acknowledging that the place is well maintained and the challenge was no wild animals passing by. On that note kindly note that the park was full of guests and feeding of animals elsewhere was high. If animals are not fed they simply favor those areas where guests feed them with animal feed. With regards to the cleaner your recommendations are acknowledged. Load shedding is every one living nightmare. We did provide an extra gas stove off the grid to make your stay manageable under load shedding. In future we will add rechargeable lighting as recommended. It is important to kindly note that we did enquire if everything was okay, however, no complain was raised at the time of which we could have addressed. We hope to host you in future.
Kate S - Des 2022
Algehele gradering
A lovely, clean place, well-stocked with everything you need. Owners phoned to check in and send loadshedding times so we could prepare. Reed fencing around the stoep was perhaps a bit high for animal viewing but other than that, we had such a lovely stay.
Ben H - Apr 2022
Algehele gradering
Lekker.
Natasha S - Jan 2022
Algehele gradering
Very pleasant.
Anonieme gas - Apr 2022
Algehele gradering
Bekkie N - Des 2021
Algehele gradering
Dit was 'n wonderlike ervaring met rustigheid en net die geluide van die natuur om jou. Super netjies en Fikile wat vir ons skoongemaak het was absoluut fantasties.
Michelle S - Des 2021
Algehele gradering
Ons het baie lekker gekuier dankie. Als wat ons benodig het was in die huis. Die loft cabin is ook 'n baie netjiese kamer.
Michael M - Okt 2021
Algehele gradering
My best best holidays in the last 3 years and my family enjoyed it even more.
John and Noleen's Place se terugvoer
Wow, it's just good to hear positive feedback, especially after pandemic economic lockdowns. We are really doing our best to keep our guests happy. Thank you for sharing your experience.
Regards,
John and Noleen
Jan V - Mei 2021
Algehele gradering
Slaapkamers is baie beknop. Badkamers is te klein. Storte funksioneer nie goed nie.
John and Noleen's Place se terugvoer
Good Day Johannes V
Thank you first and foremost for your overall review of our establishment. We are also glad that most of the categories you scored, you scored us well except for the shower in the room you used. Kindly note that we live in the bush and we use gas as our form of energy. Each bathroom has its own geyser with a 12l capacity which is estimated to be enough to shower. However should there be a need for a repeat circle the geyser allows that to happen to the guest satisfaction. Your complaint is noted and we do have other rooms with bigger shower and bath tub and a king size bed, we hope to accommodate you in that room in future.
Regards
John and Noleen
Shaneen K - Aug 2021
Algehele gradering
Was teleurgesteld.
Lees meerJohn and Noleen's Place se terugvoer
Good Day
Thank you for the review and we strongly cherish reviews as they facilitate improvement to our establishment. In light of that we wish to address your discomfort as follows
1. The profile on Travelground specifically mentioned Dstv as compact package not premium. Upon checking lekker slap we found out that the information was not updated which we apologize. However it is important and fair that I mention that when you complained about it we offered to upgrade the package to your need during your stay and you REJECTED the offer and preferred to go to nearest restaurant which is five minutes away from our establishment. This gesture was in line with our customer service and ensuring your comfort was considered at all times. Furthermore, We even advised you that we had a Helper on site should you wish to utilize her services. That is the furthest we could provide to you our guest during your stay.
2. With regards to the hot water system we live in the Bush and we use gas geysers and every room has its own geyser. The geysers has timers and you can repeat the process multiple times to your satisfaction when bathing. In future we will look into maybe installing electric geysers but for now the gas geyser was recommended.
3. The toilet lid was broken by the guest who left the day you checked in and the plumber has since fixed the problem. Because of covid there are very few maintenence people on site.
4. Fire extinguisher is due for service this week Thursday and thanks for highlighting that up. In future we will display all the information on the wall.
5. The cushions we put on outside bench was for guests comfort so we thought was an extra mile especially for women and we have removed them after your complaint. Having addressed all your complaint,
We hope to host you in future.
Regards
John and Noleen
Charlene U - Nov 2020
Algehele gradering
Lekkerste Marloth Akkommodasie!
Lesedi M - Jan 2020
Algehele gradering
Breathtaking place.
John and Noleen's Place se terugvoer
Thank you. We are glad you enjoyed the place.
Arend C - Aug 2019
Algehele gradering
Lekker plek vir 'n kort tydjie in die bos.
John and Noleen's Place se terugvoer
Good day Arend,
We are glad you enjoyed our little paradise in the woods. As we get different visitors with children most of them recommended plastic glasses and we heard them. We note your concern in future we will ensure proper glasses are supplied as well. See you again soon.
Regards
John and Noleen
Stephnie V - Des 2018
Algehele gradering
Dit was fantasties! Sal weer gaan.
John and Noleen's Place se terugvoer
We really appreciate the joy you felt at John and Noleen’s place. We continue to give our guests the best service at all times. Please come again.
Mia S - Apr 2018
Algehele gradering
Fantasties.
John and Noleen's Place se terugvoer
Thank you so much for your view of our small paradise, we very much appreciate it. It has been a sincere pleasure to accommodate guests like you, and we look forward to your next visit and hope to accommodate you in the near future.
Juanita O - Apr 2018
Algehele gradering
Teleurstelling.
Lees meerJohn and Noleen's Place se terugvoer
Thank you for highlighting your concerns encountered during your stay. All the concerns are being addressed, the geyser has been upgraded, the splash pool water circulatory is in place and the website was updated accordingly.
Thank you once again for raising these concerns, as they will help us to continue improving our business.
We would like to continue accommodating you and your family again, if ever you decide to visit Marloth park.
With kind regards,
John and Noleen's place
- Kapasiteit: 7 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 23:00
Uitkloktyd: 11:00 - Adres: Sparrow-weg 612, Marloth Park, Komatipoort, 1321, Mpumalanga
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