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Lagoon Beach 237A

Selfsorg

Opsomming van Resensie

3.7 uit 5van 9 resensies vir Lagoon Beach 237A
Netheid
4.1/5
Diens
3.1/5
Ligging
3.8/5
Veiligheid
4.2/5
Waarde vir geld
3.3/5
Margitta B - Mrt 2023
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
4/5
Margitta B
Besigheidsreis

Eenheid is goed geleë. Kort bietjie werk maar oor die algemeen aanvaarbaar.

Die deure maak nie behoorlik toe nie en indien dit toe is, kan dit nie oop nie. Die buitedeure van die balkon was 'n reuse gesukkel om oop en toe te maak.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

Hi Margitta

Thank you for your feedback and for bringing the balcony doors to our attention, we have had maintenance around now to oil the doors they are much easier to slide open as they should always be.

With regards to the other doors are you referring to the bedroom doors. We were not aware that there was an issue, however, maintenance went around and the doors do seem to be a bit swollen and advised this is most likely due to the apartment being situated on the beach. This has also been seen to now.

I do hope that we can welcome you back again soon.

Kind regards,
Jessica
CTHA Team

Lagoon Beach 237A
Elmarie P - Mrt 2023
Algehele gradering
Netheid
4/5
Diens
4/5
Ligging
2/5
Veiligheid
4/5
Waarde vir geld
4/5
Elmarie P
Gesin met tieners

Baie lawaaierig.

Lawaaierig met restaurant onder die woonstel. Hoofslaapkamer het nie aircon of 'n waaier nie. Loadshedding is ook 'n probleem met slegs 1 lig wat werk in die hele woonstel. Wag nog steeds vir my "breakage fee". Het nou al 2 boodskappe gestuur vir die "landlady" en wag nig steeds vir 'n antwoord.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

Goeiedag Elmarie, dankie vir jou terugvoer met betrekking tot jou verblyf. Ons waardeer alle terugvoer, want dit help ons om die diens wat ons bied te verbeter. Ek het na die deposito-terugbetaling vir jou gekyk en sal seker maak dat dit vinnig verwerk word. Ek is baie jammer vir die vertraging met betrekking tot terugbetaling. Ek hoop dat jy jou verblyf geniet het en wil jou weer bedank vir jou terugvoer. Ons hoop om jou binnekort terug te verwelkom.
Groete
Shayne

Lagoon Beach 237A
Anda R - Jul 2022
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
3/5
Anda R
Saam met eggenoot / lewensmaat

Goed.

Ligging is goed aangesien ons besigheid in die omgewing moes doen. Woonstelgebou was netjies en skoon en sekuriteitspersoneel vriendelik.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Adrian F - Apr 2021
Algehele gradering
Netheid
3/5
Diens
1/5
Ligging
3/5
Veiligheid
3/5
Waarde vir geld
3/5
Adrian F
Gesin met tieners

Disappointing.

The check-in procedure is totally over the top and extremely tedious. We were requested via email to download an app, provide copies of ID for all guests and fill out detailed booking forms. We did all this prior to arrival. Then on arrival, we were subjected to a 1-hour check-in procedure, where we had to do this all over again. Photographs were taken of the whole apartment - this was all very upsetting after a long journey. We travel frequently all over South Africa and this is the first time all this was required. The apartment needs to be cleaned properly prior to arrival (it was very dusty) and there were many lightbulbs not working.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

It is always disappointing receiving feedback like this but guest feedback is always valued and we thank you for that. The check-in was conducted with your daughter Kirstyn as you were travelling from PE and still had to pick up your other daughter from Stellenbosch so not sure why you would say the check-in procedure took 1 hour. We motivate and ask guest to please read all documentation regarding your booking to ensure you complete and send back all required info and forms before check-in to avoid a lengthy check-in that takes up to around 30 min if not done prior to check-in. The check-in form is a short online form for ease of completion and not having to print, complete, scan and send back. Also note, that the check-in host takes photos of the apartment in the best interest of everyone to ensure when claims are put in on check out that photos can be reviewed to sustain or decline the claim. We regret that your concerns raised on your review about the apartment not being cleaned properly, things that stopped working or fused was not reported during your stay to allow us the opportunity to action the necessary and ensure you a pleasant stay. I hope someday you would revisit our apartment and offer us the opportunity to host you again. We wish you a wonderful rest of 2021 and hope to see you someday soon again.

Lagoon Beach 237A
Mohammed O - Apr 2021
Algehele gradering
Netheid
5/5
Diens
5/5
Ligging
5/5
Veiligheid
5/5
Waarde vir geld
5/5
Mohammed O
Gesin met klein kinders

It was awesome!

The view the convenience the stay the drives the beach the unit I can go on. It was just awesome thank you its just a lekke place!

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

So wonderful to read a review like this and to know that guest enjoyed their stay so much. We hope to see you back soon - great having guest like you.

Lagoon Beach 237A
Ursula G - Apr 2021
Algehele gradering
Netheid
4/5
Diens
1/5
Ligging
3/5
Veiligheid
5/5
Waarde vir geld
2/5
Ursula G
Saam met eggenoot / lewensmaat

Took an hour and a half to check in. Had to pay a deposit for breakages, and is still waiting for our refund after almost 2 weeks.

Still waiting for our return of our deposit.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

Please note a security deposit is required on check in and refunds are processed 7 - 14 days after departure should no claims be raised against the deposit.

Lagoon Beach 237A
Celeste M - Jan 2021
Algehele gradering
Netheid
3/5
Diens
3/5
Ligging
4/5
Veiligheid
4/5
Waarde vir geld
3/5
Celeste M
Gesin met klein kinders

Baie lekker.

Die hele woonstel is baie luuks, great view. Goeie waarde vir jou geld. Ek dink net in die Kaapse somers sal 'n aircon of ten minste fans jou verblyf net soveel lekkerder maak. Dit was baie warm.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

Hallo Celeste, ek is bly julle het julle verblyf geniet. Ons streef daarop om net beter te wees en daarom waardeer ons u voorstelle vir verbetering om beter as 'n 3-ster te kan wees? Ons sien baie uit na u voorstelle en om u binnekort weer te huisves. Ons is in die proses om plafonwaaiers te installeer. Sien gou weer - Groete Yolandi

Lagoon Beach 237A
Donovan A - Sep 2020
Algehele gradering
Netheid
4/5
Diens
3/5
Ligging
3/5
Veiligheid
5/5
Waarde vir geld
3/5
Donovan A
Gesin met klein kinders

Was clean, well equipped and safe.

Company hosting the department is efficient.

  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Lagoon Beach 237A se terugvoer

Hi Donovan,

I'm glad you enjoyed your stay. We always pride ourselves in only being better so would really appreciate your suggestions for improvement to be able to be better than a 3 star?

We really look forward to your suggestions and to host you again some day soon.

Regards
Yolandi

Lagoon Beach 237A
Anonieme gas - Aug 2019
Algehele gradering
Netheid
4/5
Diens
1/5
Ligging
4/5
Veiligheid
2/5
Waarde vir geld
3/5
Anonieme gas
Besigheidsreis
  Nuttig      
Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
Vanaf R1 451
R1 451 R1 016
per nag (plek vir 4)
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  • Kapasiteit: 4 persone
  • Inkloktyd: 14:00 tot 18:00
    Uitkloktyd: 10:00
  • Adres: Lagoon Gate-rylaan, Lagoon Beach, Milnerton, Kaapstad, 7441, Wes-Kaap
  • Alle ouderdomme is welkom
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAgAads11dm2536gL7PZmPtdHsv6BTqcpS83mREYlHvc3KPOWt00?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 451 nouVanaf R1 016 per nag (plek vir 4) 9 5 1 4 Lagoon Gate Drive Lagoon Beach, Milnerton 7441 Wes-Kaap 021 201 8901 14:00-18:00 10:00 -33.89399135229 18.481626965607