Lagoon Beach 237A
Jou gasheer
Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies.
4.1/5
FZP/CTHA Geverifieer
Eiendomme 73
Resensies 203
Jaar gelys 11
Opsomming van Resensie
Nico E - Apr 2024
Algehele gradering
Amazing.
Lagoon Beach 237A se terugvoer
Hi Nico
Thank you for taking the time to write us a review. It is always appreciated. I'm pleased to hear that you enjoyed your stay with us and the apartment.
We hope to welcome you back again soon.
Kind regards,
Jessica
CTHA Team
Margitta B - Mrt 2023
Algehele gradering
Eenheid is goed geleë. Kort bietjie werk maar oor die algemeen aanvaarbaar.
Lagoon Beach 237A se terugvoer
Hi Margitta
Thank you for your feedback and for bringing the balcony doors to our attention, we have had maintenance around now to oil the doors they are much easier to slide open as they should always be.
With regards to the other doors are you referring to the bedroom doors. We were not aware that there was an issue, however, maintenance went around and the doors do seem to be a bit swollen and advised this is most likely due to the apartment being situated on the beach. This has also been seen to now.
I do hope that we can welcome you back again soon.
Kind regards,
Jessica
CTHA Team
Elmarie P - Mrt 2023
Algehele gradering
Baie lawaaierig.
Lagoon Beach 237A se terugvoer
Goeiedag Elmarie, dankie vir jou terugvoer met betrekking tot jou verblyf. Ons waardeer alle terugvoer, want dit help ons om die diens wat ons bied te verbeter. Ek het na die deposito-terugbetaling vir jou gekyk en sal seker maak dat dit vinnig verwerk word. Ek is baie jammer vir die vertraging met betrekking tot terugbetaling. Ek hoop dat jy jou verblyf geniet het en wil jou weer bedank vir jou terugvoer. Ons hoop om jou binnekort terug te verwelkom.
Groete
Shayne
Anda R - Jul 2022
Algehele gradering
Goed.
Adrian F - Apr 2021
Algehele gradering
Disappointing.
Lees meerLagoon Beach 237A se terugvoer
It is always disappointing receiving feedback like this but guest feedback is always valued and we thank you for that. The check-in was conducted with your daughter Kirstyn as you were travelling from PE and still had to pick up your other daughter from Stellenbosch so not sure why you would say the check-in procedure took 1 hour. We motivate and ask guest to please read all documentation regarding your booking to ensure you complete and send back all required info and forms before check-in to avoid a lengthy check-in that takes up to around 30 min if not done prior to check-in. The check-in form is a short online form for ease of completion and not having to print, complete, scan and send back. Also note, that the check-in host takes photos of the apartment in the best interest of everyone to ensure when claims are put in on check out that photos can be reviewed to sustain or decline the claim. We regret that your concerns raised on your review about the apartment not being cleaned properly, things that stopped working or fused was not reported during your stay to allow us the opportunity to action the necessary and ensure you a pleasant stay. I hope someday you would revisit our apartment and offer us the opportunity to host you again. We wish you a wonderful rest of 2021 and hope to see you someday soon again.
Mohammed O - Apr 2021
Algehele gradering
It was awesome!
Lagoon Beach 237A se terugvoer
So wonderful to read a review like this and to know that guest enjoyed their stay so much. We hope to see you back soon - great having guest like you.
Ursula G - Apr 2021
Algehele gradering
Took an hour and a half to check in. Had to pay a deposit for breakages, and is still waiting for our refund after almost 2 weeks.
Lagoon Beach 237A se terugvoer
Please note a security deposit is required on check in and refunds are processed 7 - 14 days after departure should no claims be raised against the deposit.
Celeste M - Jan 2021
Algehele gradering
Baie lekker.
Lagoon Beach 237A se terugvoer
Hallo Celeste, ek is bly julle het julle verblyf geniet. Ons streef daarop om net beter te wees en daarom waardeer ons u voorstelle vir verbetering om beter as 'n 3-ster te kan wees? Ons sien baie uit na u voorstelle en om u binnekort weer te huisves. Ons is in die proses om plafonwaaiers te installeer. Sien gou weer - Groete Yolandi
Donovan A - Sep 2020
Algehele gradering
Was clean, well equipped and safe.
Lagoon Beach 237A se terugvoer
Hi Donovan,
I'm glad you enjoyed your stay. We always pride ourselves in only being better so would really appreciate your suggestions for improvement to be able to be better than a 3 star?
We really look forward to your suggestions and to host you again some day soon.
Regards
Yolandi
Anonieme gas - Aug 2019
Algehele gradering
- Kapasiteit: 4 mense
-
Inkloktyd: 14:00 tot 18:00
Uitkloktyd: 10:00 - Adres: Lagoon Gate-rylaan, Lagoon Beach, Milnerton, Kaapstad, 7441, Wes-Kaap
- Alle ouderdomme is welkom