Pearl Oyster Guesthouse
Jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.4/5
Owen Geverifieer
Eiendomme 1
Resensies 20
Jaar gelys 5
Opsomming van Resensie
Nceba S - Mrt 2024
Algehele gradering
Excellent place to take a break from everything.
Reta L - Mrt 2024
Algehele gradering
Lekker oornag slaap.
Angela V - Jan 2024
Algehele gradering
Lovely view and the bed was comfortable.
Lees meerPearl Oyster Guesthouse se terugvoer
Angela, I must really compliment you on being the first person to have found any fault with this room. For most of December, up until the day you arrived, the room was fully occupied and all guests gave 10/10 ratings. I did mention to you before you booked in that we had a problem with the toilet, which was brought to our attention that day. Although I assumed that it had been repaired, unfortunately this was not the case, thereby leading to the problem that occurred that night when you used it, also unfortunately, during load shedding. Consequently, I was unable to attend to the problem properly. However, I did let you have the key to the room next door so you could use that toilet. Although not the ideal situation, it would have provided some relief. As for the rest of the complaints, there is not much that I can say except that after a busy holiday season, the carpets at the room entrances may have shown some degree of dirt, but not to the extent that you may have made it seem. I believe this would be normal and fair wear on most light carpets. As for the water from the wash basin draining through the shower, well, that has been there from the beginning and has never been an issue with any guest before your comment. Moreover, it is not unhygienic, as it is cleaned regularly.
You were very happy with the room on your arrival and despite me requesting you to bring any problems to my attention so that we could attend to them as best we could, you never mentioned any of them except for the toilet.
Under the circumstances, I am extremely disappointed in your review as I thought that you were very understanding of our predicament, but apparently you were not. I can merely once again offer my sincere apologies for the inconvenience. And since you have stated that you will not support us again, the discount that I promised you for a future stay with us is now irrelevant.
Regards,
Owen
Ernst W - Jun 2023
Algehele gradering
Fantastiese kliëntediens en perfek geleë.
Pearl Oyster Guesthouse se terugvoer
Baie dankie Ernst. Dit was baie lekker om vir julle te kon huisves en hoop om vir julle in die toekoms weer te sien, Baie groete Owen en Babie.
Cathy M - Apr 2023
Algehele gradering
Het baie lekker gebly!
Linda V - Mrt 2023
Algehele gradering
Baie gerieflik, skoon en netjies. Gasvrou het ons baie welkom laat voel.
Harry H - Nov 2022
Algehele gradering
Heerlik gebly, sou graag wou langer bly.
Leonore B - Apr 2022
Algehele gradering
Ons het heerlik gebly hier en baie lekker geslaap.
Annamarie V - Feb 2022
Algehele gradering
Dit was nou absoluut 'n fantastiese belewenis.
Rinus V - Jun 2021
Algehele gradering
Ontvangs vriendelik, kamer klein maar alles skoon, beperkte TV kanale.
Lees meerJenny B - Apr 2021
Algehele gradering
Ongelooflik.
Pearl Oyster Guesthouse se terugvoer
Baie dankie vir jou fantastiese resensie. Dit word opreg waardeer en ek en Babie sal julle met graagte enige tyd weer huisves. Baie groete, Owen en Babie.
Chris R - Apr 2021
Algehele gradering
Excellent stay
Carmen A - Nov 2020
Algehele gradering
Was fantasmagories!
Marcello P - Okt 2020
Algehele gradering
Unwelcome stay
Pearl Oyster Guesthouse se terugvoer
It certainly is disappointing to receive an adverse review and something that I am not accustomed to because most of my guests have been very happy with their stay with us.
It is worthy to note that I had the impression that not all the members of the group appeared to be unhappy as I socialised with some while they were braaing. I merely, respectfully and in a courteous manner, asked them to tone down a bit as sound in the evenings, when sound travels for a distance and is a source of irritation to certain neighbours who voice their feelings either to me personally or the authorities. I tried to pre-empt this happening thus my action.
I wish to also say that we are not snoopy people and have never and will never spy on any of our guests. If they meant snooty then I think that is very far off the mark and an unfortunate assessment of both my wife and I, as can be attested by the many warm compliments we have received relative to our friendly dispensation.
Nevertheless it is sad to have received this adverse rating and it will assist me to handle such situations, should they occur in future, in a more sensitive way.
Warm greetings,
Pearl Oyster
Lubabalo G - Sep 2020
Algehele gradering
Warm people.
Jacobus G - Mrt 2019
Algehele gradering
Voldoen aan ons behoeftes.
Marie E - Feb 2019
Algehele gradering
Goed ingerig en rustige atmosfeer.
Pearl Oyster Guesthouse se terugvoer
Baie dankie Marie en Sandra vir julle baie goeie resensie. Dit laat ons baie goed voel en maak dit die moeite werd om gaste soos julle te huisves. Dit was 'n besondere voorreg vir ons om vir julle te kon ontmoet en vir julle tuis te laat voel. Ons sien uit om vir julle weer te sien.
Vriendelike groete,
Owen en Babie
Anonieme gas - Jan 2019
Algehele gradering
Daryl M - Jan 2019
Algehele gradering
Just what we needed.
Pearl Oyster Guesthouse se terugvoer
Hi Daryl,
Thank you very much for your kind review of Pearl Oyster guesthouse. It is much appreciated. I would like to also say how enjoyable it was for Babie and I to have hosted you Ethan and Luke. We would certainly be chuffed to welcome you all for another stay in future.
Have a fantastic 2019.
Kind regards,
Owen and Babie
Malcolm T - Jan 2019
Algehele gradering
Great location and hosts.
Pearl Oyster Guesthouse se terugvoer
Hi Malcolm,
Thank you very much for your kind review of Pearl Oyster guesthouse. It is much appreciated. I would like to also say how enjoyable it was for Babie and I to have hosted you and Alida. We would certainly be chuffed to welcome you both for another stay in future.
Have a fantastic 2019.
Kind regards,
Owen and Babie
- Kapasiteit: 8 persone
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Inkloktyd: 15:00 tot 19:00
Uitkloktyd: 10:00 - Adres: Periwinkle-straat 6, St. Francisbaai, 6312, Oos-Kaap
- Alle ouderdomme is welkom
