Villa Africa Boutique Hotel

Villa Africa Boutique Hotel's terugvoer

Good day Mariaan,
Thank you for taking the time to have sent us your feedback regarding your recent stay at Villa Africa Boutique Hotel.
We are happy to hear that you enjoyed your stay with us.
We look forward to welcoming you back soon.
Kind Regards
Johannes Ringane

Villa Africa Boutique Hotel's terugvoer

Good day Esme,

Thank you for choosing Villa Africa Boutique Hotel & Spa. We are very happy to hear that you enjoyed your stay with us and that the service was excellent.

I will share your review with Villa Team. We value all guests feedback as they help us to continue improving our services as well as facilities.

We look forward to welcoming you back soon.

Kinds Regards,
Johannes Ringane
Front office manager.

Villa Africa Boutique Hotel's terugvoer

Good day Riëtte,
Thank you for taking time to write a review regarding your recent stay at Villa Africa.
We are very happy to hear that you enjoyed your stay with us.
I will like to apologise for the kids knocking on your door while you were sleeping. Our maintenance team have already fixed the problems as mentioned in your review.
We look forward welcoming you back soon
Kinds Regards,
Johannes Ringane
Front office manager

Villa Africa Boutique Hotel's terugvoer

Good day Adri,
Thank you for taking time to write such a wonderful review about our hotel.
We are very happy to hear that you enjoyed your stay with us.
We appreciate your feedback.
Looking forward welcoming you back soon.
Kinds Regards,
Johannes Ringane
Front desk manager

Villa Africa Boutique Hotel's terugvoer

Good day Mariana,
Thank you for choosing to stay with us.
Thank you for your great review, we at Villa Africa we take guest feedback serious because we grow from them.
I have forwarded your concerns to the management. We having our management meeting when the owners return back to the country by next week, and I will make sure we address the issue of breakfast times as well as breakfast options.
We looking forward welcoming you back soon.
Kinds Regards
Johannes Ringane
Front desk manager

Villa Africa Boutique Hotel's terugvoer

Good day,

I trust this email finds you well.
Thank you for taking time to write such a wonderful review.
We are currently upgrading our DStv channels which we hope to be completed by end of September 2016.
Our kitchen is now under new management and one of the changes we are important issue already discussed was the breakfast time which needs to change to be earlier than 7:00.
I apologise that the food was cold and well as the service been slow. I will make sure that we address this issues urgently with the restaurant manager.
Thank you for supporting Villa Africa Boutique Hotel, looking forward welcoming you soon.

Kinds Regards,
Johannes Ringane
Front office manager