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15 on Roux

4 reviews
Self Catering

Reviews

3.4/ 5

Based on 4 reviews

Cleanliness
3.3
Location
4.0
Value for money
3.0
Service
2.8
Safety
4.0
Kershia B
Short stay ⋅ Large group
5.0
Mar 2024

Amazing place. Most amazing place to go to. Will definitely go again ️.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
15 on Roux
Louis
15 on Roux

Thanks. I'm glad you enjoyed our holiday house at 15onroux!

Dankie. Ek is bly jy het ons vakansiehuis by 15onroux geniet!

This review has been automatically translated using Google.
Sergio O
Short stay ⋅ With friends
3.4
Oct 2024

Nice and cozy. Hot water was not working in the main bedroom.

Cleanliness
4.0
Service
2.0
Location
3.0
Safety
5.0
Value for money
3.0
Room stayed in
Studio on Roux
Cynthia H
Short stay ⋅ With friends
2.2
Mar 2024

Most unpleasant stay ever. We had to sleep under dirty sheets the first night, and there was only hot water in the bathrooms the first night. When we left, the hot water problem had never been solved.

Mees onaangenaamste verblyf ooit. Ons moes die eerste aand onder vuil beddegoed slaap, en daar was net die eerste aand warm water in badkamers. Met ons vertrek was die warm water probleem nog nooit opgelos nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
2.0
Location
4.0
Safety
3.0
Value for money
1.0
Room stayed in
15 on Roux
Louis
15 on Roux

Each concern, including the two she reported, was promptly attended to, and the guest departed with our house keys. This experience serves as a notable reminder to homeowners.

Elke bekommernis, insluitend die twee wat sy aangemeld het, is dadelik behandel, en die gas het met ons huissleutels vertrek. Hierdie ervaring dien as 'n noemenswaardige herinnering aan huiseienaars.

This review has been automatically translated using Google.
Kyle C
Short stay ⋅ With friends
3.0
Nov 2023

Lovely under the circumstances. It was lovely but the geyser had a problem, so 3 days with little warm water and a blocked drain on the day of arrival.

Cleanliness
3.0
Service
2.0
Location
4.0
Safety
3.0
Value for money
3.0
Room stayed in
15 on Roux
Louis
15 on Roux

It is quite disappointing that Mr Kyle Collins mentioned those two issues. The facts speak for themselves. I communicated throughout Friday since their arrival on 9 November 2023. He reported a matter with a washing basin on the day and I phoned a plumber as I don't live in Franskraal. Mr Collins confirmed on Saturday at 11:42 that the hot water matter was resolved. I settled the bill with the plumber. Mr Collins reported after me contacting him throughout Saturday morning to resolve the basin and geyser matters, at 13:09 that both matters were resolved to his satisfaction. The statement that no hot water was available the entire weekend is completely false and I would kindly ask Mr Collins to retract his statement. We pride ourselves in our commitment to communicate with our guests and making sure any issue is resolved as quickly as possible.

Dit is nogal teleurstellend dat mnr Kyle Collins hierdie twee kwessies genoem het. Die feite spreek vanself. Ek het regdeur Vrydag gekommunikeer sedert hul aankoms op 9 November 2023. Hy het op die dag 'n saak met 'n wasbak aangemeld en ek het 'n loodgieter gebel aangesien ek nie in Franskraal woon nie. Mnr Collins het Saterdag om 11:42 bevestig dat die warmwaterkwessie opgelos is. Ek het die rekening met die loodgieter vereffen. Mnr Collins het om 13:09 gerapporteer nadat ek hom regdeur Saterdagoggend gekontak het om die wasbak- en geisersake op te los dat beide sake tot sy bevrediging opgelos is. Die stelling dat geen warm water die hele naweek beskikbaar was nie, is heeltemal onwaar en ek wil asseblief vir mnr Collins vra om sy verklaring terug te trek. Ons is trots op ons toewyding om met ons gaste te kommunikeer en seker te maak dat enige kwessie so vinnig moontlik opgelos word.

This review has been automatically translated using Google.

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3.4/5

Louis Verified

Properties 1

Reviews 4

On LekkeSlaap 1 year

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From
From R700
per night (sleeps 5)
4 reviews
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SECURE PAYMENT VIA
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From
R700
per night (sleeps 5)
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  • Capacity: 15 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 15 Le Roux Street, Franskraal, Gansbaai, 1394, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA666e286f0e5d0d5db5c1ca190f69e9bb2c28bf1bc3f288ecb371b752a646423725a4050a28621ae5dd35c83fb7e4c18cb8de?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R700 per night (sleeps 5) 4 5 1 4 15 Le Roux Street Franskraal 1394 Western Cape 021 201 8901 14:00-20:00 10:00 -34.611143 19.3741497

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