Dear Farhana,
Thank you again for choosing 25onFirst as your January 2026 getaway, and I am just so pleased that you had a wonderful time.
Thank you for your invaluable feedback, we respond accordingly:
Daily cleaning - we will be adding this onto our booking platforms as an optional extra for guests.
Bedroom door not opening & broken door blind - please accept our apologies for the inconveniences caused by those two issues, our hosts will most definitely be having those issues attended to.
Large industrial fridge - this fridge is essentially a chiller fridge and not a freezer, however, having said that, your input has most certainly inspired us to have a freezer purchased to be put into that particular kitchen.
We are so grateful for you making the time to give us your feedback and your favourable review, it gives us the opportunity to continually improve our amenities and ultimately our valued guests' experience at 25onFirst.
We would just be so delighted to host you again in the not too distant future.
Best regards,
25onFirst Family