Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you enjoyed the location, sea view, and proximity to the beach, and that our caretaker made a positive impression during your stay.
We sincerely apologise for the cleanliness issue on arrival and understand how disappointing this must have been, especially after a long journey. This has been addressed with our housekeeping team to ensure our arrival standards are consistently met.
Your comments regarding basic amenities are also well noted. While the unit is self-catering, we agree that a few additional welcome essentials can make a big difference, particularly for travelling families. We are reviewing our offering to include a small starter supply to improve guest comfort on arrival.
Thank you again for your constructive feedback. It is invaluable in helping us enhance the experience for future guests, and we hope to have the opportunity to welcome you back for an improved stay.
Best regards,
Jaime