Arum Lily Guest Cottages

Willie V

1 night stay ⋅ Individual traveller

5.0

Oct 2025

Wonderful experience, with the owner a true host. A true oasis in Bloemfontein.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room 1 - Arum Lily G...

Charles S

1 night stay ⋅ With partner

5.0

Jul 2025

Home away from home. Have stayed here 4 times. Every time an unforgettable stay. Meets everything and more. Guest service impeccable. Peaceful environment. Can definitely relax here and sleep peacefully after a long journey.

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Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Carmen P

1 night stay

3.8

Mar 2026

Sleep well. We slept well. But it feels like there's a lack of attention to detail. And we asked for breakfast. But got no response, and when I asked in the morning, they just said: "No, they don't do that."

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Cleanliness

2.0

Service

2.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

Deirdre

Arum Lily Guest Cottages

Dear Carmen. We do a takeaway health breakfast on request, but you have to book 24 hours prior. We do however have four lovely restaurants right across the street. We are continuously upgrading.

Dedre C

Short stay ⋅ With partner

1.8

Apr 2026

Very unhappy with the dirty guesthouse - will definitely not recommend at all. We are very unhappy. From arrival, we did not get what we paid for. The room doesn't look like the photos at all – not even the bed frame is the same as the one shown on the site. Then cleanliness – terrible!!! From the bathroom floor and blood spatter near the toilet wall to a very dirty mirror, etc. – it was just horrible. We tried to look past the dirty bathroom as we were very tired. While lying down to relax, we heard people shouting and swearing in the hallway, right outside our room. We couldn’t confront the guests because it is not our responsibility. We called management to ask for a refund for the 2 nights we paid for in advance, and we hadn’t even slept in the room yet. She initially agreed and said she would refund us in full and assist us in finding another guesthouse, but mentioned it could take a while because the website must refund her first. We waited 3 days and followed up on our refund, and now she only said she would refund us for 1 day. Then, when she found out our review was going to be bad on the website, she refused to refund us at all for either night and said we must sort it out ourselves. We do not need this stress and are very unhappy that we chose this guesthouse. On the other hand, the new guesthouse that we are staying in now is just great, with awesome staff. We wish we had this experience from the beginning of our stay.

Cleanliness

1.0

Service

1.0

Location

5.0

Safety

1.0

Value for money

1.0

View host response

Deirdre

Arum Lily Guest Cottages

Dear D. I understand that you are going through a difficult time. Our standard reviews are very good. We take note of your complaints and from our side will make sure that our guests are feeling welcome. Sorry if other guests disturbed you. On my arrival back from work, they had already left for a function. I did not have any other complaints. Hope you feel better soon.

Janine C

1 night stay ⋅ Family with young children

1.4

Mar 2026

The room is very small. The swimming pool looks like a fish pond. We only stayed overnight, but the rooms are very small and there is no mirror near a plug to blow dry hair.

This review has been automatically translated using Google.

Cleanliness

2.0

Service

1.0

Location

1.0

Safety

2.0

Value for money

1.0

View host response

Deirdre

Arum Lily Guest Cottages

Thank you Janine for your comment. We will be doing upgrades soon. Our pool is painted dark but is clean. Can you kindly send me pictures of the dam?

Marthie O

1 night stay ⋅ With partner

5.0

Jun 2025

Outstanding. Was very comfortable, friendly and close to the east hospital. We were at Aurun Lilly for the 2nd time and wouldn't want to sleep anywhere else. Thank you very much.

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Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Andri W

Short stay ⋅ With partner

4.8

Dec 2025

Blessed and delicious. We had a wonderful stay and didn't want to go back to JHB. Deidre is friendly, the place is clean, a real home away from home. We will definitely be back.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

4.0

Value for money

5.0

Room 1 - Arum Lily G...

Bart En Charlotte S

1 night stay ⋅ With partner

4.8

Jul 2025

Quiet environment and friendly treatment by staff and house cat. Friendly welcome and well-equipped room. Just missing bed mats and a nice armchair. TV disappointing, only has basic channels.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Ronel J

Short stay ⋅ With partner

4.8

Jul 2025

Very convenient. Milk in the fridge. Very neat and friendly. Would definitely recommend it.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0