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Bergliot Guest House

Reviews

4.3/ 5

Based on 6 reviews

Very Good

Cleanliness
4.2
Location
4.2
Value for money
4.2
Service
4.2
Safety
4.7
Michiel B
Short stay On business
1.4
Mar 2022

Not meeting my expectations at all. Room was without air conditioning, informed owner, she promised to fix but didn't. Room was dirty and breakfast served without choice. no water in room and fridge was not on at all. No personal interaction with customers, unpleasant experience.

Glad nie voldoen aan my verwagtings nie. Kamer was sonder lugversorging, het eienaar ingelig, sy het belowe om te reg te stel, maar het nie. Kamer was vuil en ontbyt bedien sonder keuse. geen water in kamer nie en yskas was glad nie aan nie. Geen persoonlike interaksie met kliënte nie, onaangename ervaring.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
3.0
Value for money
1.0
Heleen
Bergliot Guest House

Good day Mike Criticism is always welcome, as long as it is honest and transparent. On arrival 28 March, you will be received, welcomed, taken to your room by my managers, in exactly the same way that every other guest is welcomed. If you can remember, I personally meet my guests, including you, early Tuesday morning, March 29. You will also remember the circumstances. (Not the platform to mention that I walked on crutches, after major foot surgery. Still, I went out and met my guests, including you. ) After you point out on the first morning that there is no air conditioner remote control for your room, you will remember that I immediately apologize, explain that sometimes the controllers disappear from the rooms, the controller has to be ordered, therefore not available the same day not going to be You will also remember that a guest kindly offers to make his room's controller available to you. I understand well, not his duty, mine. Under the circumstances, a solution and good gesture from this guest. Our standard breakfast consists of a variety of bread, variety of breakfast cereal, variety of fruit, yogurt, fresh milk, juice, water, instant coffee, machine coffee. And then a hot prepared breakfast that varies, every new day. I doubt and strongly disagree that your room was dirty. Following your complaint, I am convinced you would have pointed it out to me immediately in the same conversation referred to above. I doubt and strongly disagree that your room did not have water. Here again I am convinced that you would inform me of this immediately. Or could it be that you don't mention that you had permanent access to an electric water fountain in the dining room, where you could consume as much water as your heart desired? Free. More than the standard water bottle required at four star+ accommodation. I have no doubt that your refrigerator was turned off. We turn it off after each guest leaves. It is each guest's free right to decide whether he/she needs the fridge or not. Feel free to turn it on or leave it off, according to your needs. Personal interaction at this guesthouse is strictly professional. You were welcomed upon your arrival. You were approached again in person the next morning, referred to above. And your stay was over after day two. The comment that there was no personal interaction with (client) guests makes me feel extremely, extremely uncomfortable. I'm really not sure what is meant by this statement. A nasty experience indeed.

Goeiedag Mike Kritiek is altyd welkom, mits dit eerlik en deursigtig is. Jy word met aankoms 28 Maart, deur my bestuurderes ontvang, verwelkom, na jou kamer geneem, op presies dieselfde manier waarop elke ander gas verwelkom word. As jy kan onthou, ontmoet ek persoonlik my gaste, onder andere jy, vroeg Dinsdagoggend 29 Maart. Jy sal ook die omstandighede onthou. (Nie die platform om te noem dat ek het met krukke geloop het, na n ernstige voetoperasie nie. Steeds, ek het uitgegaan en my gaste , jy inkluis, ontmoet. ) Nadat jy die eerste oggend uitwys dat daar nie n lugversorger-afstandsbeheer vir jou kamer is nie, sal jy onthou dat ek sonder versuim verskoning aanbied, verduidelik dat die beheerders soms uit die kamers verdwyn, die beheerder moet bestel word, dus nie dieselfde dag beskikbaar gaan wees nie. Jy sal ook onthou dat ‘n gas, goedgunstiglik aanbied om sy kamer se beheerder tot jou beskikking te stel. Ek verstaan goed, nie sy plig nie, myne. Onder die omstandighede, ‘n oplossing en goeie gebaar van hierdie gas. Ons ontbyt bestaan standard uit ‘n verskeidenheid brood, verskeidenheid ontbytgraan, verskeidenheid vrugte, joghurt, vars melk, sap, water, kitskoffie, masjienkoffie. En dan ‘n warm voorbereide ontbyt wat afgewissel word, elke nuwe dag. Ek twyfel en verskil ten sterkste dat jou kamer vuil was. Na aanleiding van jou klagte, is ek oortuig jy sou my onmiddellik daarop gewys het in dieselfde gesprek hierbo verwys. Ek twyfel en verskil ten sterkste dat jou kamer nie water gehad het nie. Ook hier is ek oortuig dat jy my onmiddellik hiervan in kennis sou stel. Of kan dit dalk wees dat jy nie noem dat jy permanente toegang tot 'n elektriese waterfontein in die eetkamer gehad het, waar jy soveel water kon verbruik, as wat jou hartsbegeerte was nie? Gratis. Meer as die standaard waterbottel vereis by vierster+ verblyf. Ek twyfel nie daaraan dat jou yskas afgeskakel was nie. Ons skakel dit af na elke gas se vertrek. Dis elke gas se vrye reg om te besluit of hy/sy die yskas nodig het al dan nie. Skakel hom gerus aan of los hom af, na jou behoefte. Persoonlike interaksie by hierdie gastehuis is streng professioneel. Jy is met jou aankoms verwelkom. Jy is die volgende oggend weer persoonlik genader, hierbo verwys. En jou verblyf was verby na dag twee. Die aanmerking dat daar geen persoonlike interaksie met (kliente) gaste was nie, maak my uiters, uiters ongemaklik voel. Ek is werklik nie seker wat met hierdie stelling bedoel word nie. ‘n Nare ondervinding inderdaad.

This review has been automatically translated using Google.

Marnus V
1 night stay With partner
5.0
Mar 2021

Just feel at home. Bergliot B&B made us feel right at home. Room was pretty neat and clean. Bergliot is our new home when we travel. Thank you Helen.

Voel sommer tuis. Bergliot B&B het ons sommer dadelik laat tuis voel. Kamer was mooi netjies en skoon. Bergliot is ons nuwe tuiste as ons reis. Dankie Heleen.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Amanda M
1 night stay With partner
5.0
Oct 2019

Very pleasant accommodation. The breakfast is fantastic with the most delicious crumpets and jam.

Baie aangename verblyf. Die ontbyt is fantasties met die lekkerste plaatkoekies en konfyt.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Louise H
1 night stay With partner
5.0
Sep 2018

Comfortable, clean and tranquil. From the moment I requested an earlier booking, I knew this was a "home away from home" guesthouse. Nothing was a problem. Our hostess was very friendly and welcoming. The rooms are neat and tidy, and everything you needed was available. Having breakfast included was a treat, and once again everything you would want was in the dining room. I can highly recommend this lovely little place. We will most certainly put this on our list for a re-stay.

Gemaklik, skoon en rustig. Van die oomblik wat ons 'n vroeër bespreking versoek het, het ek geweet ons is tuis. Niks was 'n probleem nie. Ons gasvrou was baie vriendelik en verwelkomend. Die kamers was baie netjies en skoon en alles wat ons nodig gehad het was daar. Dit was lekker om die ontbyt ingesluit te hê en alles wat jy wil hê is in die eetkamer. Ek kan die lieflike plek beslis aanbeveel. Ons sal dit beslis op ons lysie sit om weer te besoek.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Heleen
Bergliot Guest House

Hi Louise Thank you for your kind words. We were happy to meet you guys and hope to see you again in the near future. Heleen

Hallo Louise Dankie vir die vriendelike woorde. Ons was bly om julle te ontmoet en hoop om julle in die nabye toekoms weer te sien. Heleen

This review has been automatically translated using Google.

Ada B
Short stay Individual traveller
4.4
Feb 2016

Fantastic! Very nice with friendly staff and a good location. It's not far from the airport and the pool and garden are great. They give a good breakfast.

Fantasties! Baie mooi met vriendelike personeel en 'n goeie ligging. Dis nie ver van die lughawe af nie en die swembad en tuin is wonderlik. Hulle gee 'n goeie ontbyt.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
5.0

Christo S
Short stay Individual traveller
4.8
Nov 2015

Excellent stay! Stayed here overnight during studies and was very impressed, especially with the owner's willingness to help as I was on a late flight to Johannesburg.

Uitstekende verblyf! Het hier oornag tydens studies en was baie beïndruk, veral met die eienaar se bereidwilligheid om te help aangesien ek op 'n laat vlug na Johannesburg was.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

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4.3/5

Heleen Verified

Properties 1

Reviews 6

On LekkeSlaap 9 years

From
From R1 380
per night, for 2 ppl
From
R1 380
per night, for 2 ppl
Make a Booking
  • Capacity: 14 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 7 Cabot Avenue, Eastleigh Ridge, Edenvale, 1610, Gauteng
  • TGCSA rating:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGE3YTljMmE4LTM4MzUtNGFjYy1iZTJjLTMxYjk4ZTBhODBmYQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 380 per night, for 2 ppl 6 5 1 5 7 Cabot Avenue Eastleigh Ridge 1610 Gauteng 021 201 8901 14:00-22:00 10:00 -26.126497499352 28.151360750198

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