Self Catering in Bellville

Home away from home

Reviews

2.6/ 5

Based on 1 review

Cleanliness

2.0

Location

3.0

Value for money

3.0

Service

3.0

Safety

2.0

Tasha M

Short stay ⋅ Family with young children

2.6

Dec 2025

Had a great time, but gunshots made me a little unnerved on the last night. Not our type of stay. Cleanliness and beauty slightly neglected. Trampoline path and garden were untidy with dog droppings. Wrinkled and used towels for bathrooms. Dirty carpets that made the house stink. Unfortunately not our choice.

This review has been automatically translated using Google.

Cleanliness

2.0

Service

3.0

Location

3.0

Safety

2.0

Value for money

3.0

View host response

Mariaan

Home away from home

Good day, Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations and that your last night was disrupted by gunshots - this is definitely not something our guests want to experience. We appreciate your feedback on cleanliness. The house is truly vintage and almost 90 years old, and this brings with it a certain character and unique features that require a certain understanding and appreciation for heritage and antiques. Even after thorough cleaning, the real wood floors can collect dust again, especially with the windy season blowing in leaves and dust. The carpets are an area where we always try to clean them better, so we did a deep clean of the carpets. The gardener was there on the Monday before your arrival, but by the Friday of your arrival, with the massive plane tree on the property, leaves can spread across the property again within a day. He did come back on the Monday after you left and really tidied up the garden. For guests who prefer permanent gardening and cleaning services, a resort may be more suitable. The trampoline was removed close to the holiday for safety reasons, and we had to remove the photo from the posting as well. I have now fixed it. The towels are still usable – we do not offer a 5-star hotel standard. Please note that one of our pots was irreparably burnt during your stay, and we had to throw it away. Regarding safety: the house has an electric fence, alarm system, 24-hour security at the touch of a button, as well as protection by the Central Improvement District (CID) which is available 24 hours. Safety in South Africa depends very much on your own behavior. You were aware of the address, and although there is a real security risk in South Africa, we have not had any incidents since we received guests – not even with permanent tenants whose vehicles are parked outside in the driveway. However, it remains your choice to stay at a resort that meets your specific safety or service needs, as our property is not intended to replace a 5-star hotel or resort experience. We hope that, despite these challenges, you were able to enjoy some aspects of your stay. Thank you again for your honest feedback – it helps us improve our service and preparation. Kind regards

Goeie dag, Dankie dat u tyd geneem het om u ervaring te deel. Ons is jammer om te hoor dat die verblyf nie aan u verwagtinge voldoen het nie en dat die laaste aand deur geweerskote ontwrig is – dit is beslis nie iets wat ons gaste wil ervaar nie. Ons waardeer u terugvoer oor netheid. Die huis is opreg vintage en amper 90 jaar oud, en dit bring ’n sekere karakter en unieke eienskappe mee wat ’n mate van begrip en waardering vir heritage en oudhede verg. Selfs na deeglike skoonmaak kan die egte houtvloere weer stof vergader, veral met die winderige seisoen wat blare en stof inwaai. Die matte is ’n punt waarop ons altyd poog om dit beter skoon te maak, so ons het matte diep skoon gemaak. Die tuinman was die Maandag voor jul aankoms daar, maar teen die Vrydag met jul aankoms, met die massiewe plattaanboom op die erf, kan blare binne ’n dag weer oor die erf versprei. Hy het wel weer die Maandag ná jul vertrek gekom en die tuin regtig netjies gemaak. Vir gaste wat permanente tuin- en skoonmaakdienste verkies, mag ’n oord dalk meer geskik wees. Die trampoline is naby aan die vakansie verwyder om veiligheidsredes, en ons moes die foto van die plasing ook verwyder. Ek het dit nou reggemaak. Die handdoeke is steeds bruikbaar – ons bied nie ’n 5-ster hotelstandaard nie. Let asb. daarop dat een van ons potte tydens jul verblyf onherroeplik verbrand is, en ons moes dit weggooi. Aangaande veiligheid: die huis het ’n elektriese heining, alarmstelsel, 24-uur sekuriteit met die druk van ’n knoppie, sowel as beskerming deur die Central Improvement District (CID) wat 24 uur beskikbaar is. Veiligheid in Suid-Afrika hang baie af van eie gedrag. U was bewus van die adres, en alhoewel daar ’n regte veiligheidsrisiko in Suid-Afrika is, het ons sedert ons gaste ontvang nog geen insidente gehad nie – selfs nie met permanente huurders wie se voertuie buite op die oprit parkeer nie. Dit bly egter u keuse om eerder in ’n oord te bly wat by u spesifieke veiligheids- of diensbehoeftes voldoen, aangesien ons eiendom nie bedoel is om ’n 5-ster hotel of oord-ervaring te vervang nie. Ons hoop dat, ondanks hierdie uitdagings, u tog van sommige aspekte van die verblyf kon geniet. Dankie weer vir u eerlike terugvoer – dit help ons om ons diens en voorbereiding te verbeter. Vriendelike groete

This review has been automatically translated using Google.

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R 2 350

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From R 2 350

per night (sleeps 4)

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31 Broadway street, Vredelust, Bellville, 7530, Western Cape

Free cancellation up to 1 week before your stay!
Sleeps 4 guests
All ages welcome
Check-in: 14:00 to 16:00
Check-out: 10:00

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Home away from home

Reviews

2.6/ 5

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