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Self Catering in St Helena Bay

Britannia Breeze

Reviews

3.6/ 5

Based on 1 review

Good
Cleanliness
5.0
Location
3.0
Value for money
4.0
Service
2.0
Safety
4.0
Nelis V
Short stay ⋅ With partner
3.6
Dec 2025

Had a great time. Unit was totally unprepared for visitors. AC did not work. TV Netflix did not work. Had to set it up myself after a long call. Geyser was off. Cold water first night. WiFi password had to be obtained from owner first.

Lekker gekuier. Eenheid was totaal onvoorbereid vir besoekers. AC het nie gewerk nie. TV Netflix het nie gewerk nie. Moes na 'n lang oproep self instel. Geyser was af. Koue water eerste aand. WiFi-wagwoord moes eers bekom word van eienaar.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
2.0
Location
3.0
Safety
4.0
Value for money
4.0
Thornton
Britannia Breeze

Thank you very much for your feedback and for being one of our very first guests. We sincerely apologize for any inconvenience caused during your stay. Once the issues were reported to us, we immediately followed up and made sure everything was sorted out as quickly as possible. Regarding the air conditioning, we were not aware that it was not working, as it was tested and working the week before your stay. We have since made arrangements to have it fixed so that it does not happen again. We would also like to mention that the geyser is on a timer to save energy, and that this is indicated in the house rules — we apologize if this was not clear enough. We appreciate your understanding as we further fine-tune the accommodation for future guests, and we hope to welcome you back in the future for an even better experience.

Baie dankie vir u terugvoer en dat u een van ons heel eerste gaste was. Ons bied opreg om verskoning aan vir enige ongerief tydens u verblyf. Sodra die probleme aan ons gerapporteer is, het ons dit onmiddellik opgevolg en seker gemaak dat alles so vinnig as moontlik uitgesorteer word. Met betrekking tot die lugreëling was ons nie bewus daarvan dat dit nie gewerk het nie, aangesien dit die week voor u verblyf getoets en werkend was. Ons het intussen reëlings getref om dit te herstel sodat dit nie weer gebeur nie. Ons wil ook net noem dat die geyser op ’n timer werk om energie te bespaar, en dat dit in die huisreëls aangedui is — ons vra om verskoning indien dit nie duidelik genoeg was nie. Ons waardeer u begrip terwyl ons die verblyf verder fyn instel vir toekomstige gaste, en ons hoop om u weer in die toekoms te verwelkom vir ’n nog beter ervaring.

This review has been automatically translated using Google.

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3.6/5

Thornton New to LekkeSlaap!

Properties 1

Reviews 1

On LekkeSlaap 2 months

Reserve
From R950
33 % OFF
R 950 R 634
per night (sleeps 2)

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33% OFF!
Midweek Special: Stay 3 nights, pay for 2 for any stay that doesn't include a Friday or Saturday night. Valid for stays from 12 Jan 2026 until 30 Nov 2026.
From R950
33 % OFF
R 950 R 634
per night (sleeps 2)
Reserve

You will not be charged yet.

From R950
33 % OFF
R 950 R 634
per night (sleeps 2)
Reserve

4 Ray Crescent, Golden Mile, St Helena Bay, 7390, Western Cape

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  • Free cancellation up to 1 week before your stay!
  • 2 guests
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA4dea28da7f0c4a92376e5901a2477ef08aeed4b867f2e5558c1a9fb12c17d2448e6508cd2fefa4b041941413a1f66245cdca?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R950 nowFrom R633 per night (sleeps 2) 1 5 1 4 4 Ray Crescent Golden Mile 7390 Western Cape 021 201 8901 14:00-21:00 10:00 -32.725614936877 17.942276117197
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