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See all photos
+19
Self Catering in Sunninghill

Charming Hideaway @ Waterfall

4.7
See 11 reviews

Reviews

4.7/ 5

Based on 11 reviews

Excellent
Cleanliness
4.8
Location
4.9
Value for money
4.5
Service
4.5
Safety
5.0
Milly S
Short stay ⋅ Family with teenagers
5.0
Mar 2026

High quality, cleanliness & safety! Neo is a fantastic host! The place was equipped in every area - there was even detergent in the washing machine, auto salt & pepper grinders! Towels & linens white clean as if new and luxurious quality. Upon entering, my teenager and I were immediately aware of the wonderfully clean, fresh smell and were impressed with the soft, calming music that was on the massive TV. Really felt like he had gone the extra mile to visit us and as if someone was welcoming us with love. We were impressed with the new appliances that work so easily - easy & gorgeous to operate microwave, washing machine, TV & iron. Even cherry in bathroom, all the cleaning products and a laundry basket, hangers in the closet, nice smelling sticks in every room. And everything that had to work, worked! I can't say enough, thank you Neo!

Hoë kwaliteit, netheid & veiligheid! Neo is 'n fantastiese gasheer! Die plekkie was uitgerus in elke gebied - selfs was daar middel in die wasmasjien auto salt & pepper grinders! Handdoeke & linne wit skoon asof nuut en luukse kwaliteit. Met die instap het ek en my tiener dadelik bewus geraak van die heerlik skoon, vars reuk en was beïndruk met die sagte, kalmerende musiek wat op die massiewe TV was. Regtig gevoel of hy ekstra reggemaak het om ons te kuier en asof iemand ons met liefde verwelkom. Ons was beïndruk met die nuwe implimente wat so maklik werk - easy & gorgeous to operate microwave, washing machine, TV & iron. Selfs kersie in badkamer, al die skoonmaakmiddels en 'n wasmandjie, hangers in die kas, lekker ruik stokkies in elke vertrek. En alles wat moes werk, het gewerk! Ek kan nie uitgepraat raak nie, dankie Neo!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Meisie V
Short stay ⋅ With partner
5.0
Mar 2026

For sure value for your money, maybe see the end of March again. The stay was very good. The only thing I would add is that there could be a small table in the bedroom (mirror cabinet) and then bedside lamps, it would be very convenient.

Vir seker waarde vir jou geld, sien dalk die einde van Maart weer. Verblijf was baie goed. Al wat ek sal byvoeg, is dat daar 'n klein tafel in die slaapkamer kan wees (spieëlkas) en dan bedlampies, dit sal baie gerieflik wees.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Chas A
Short stay ⋅ With partner
5.0
Jan 2026

Very neat and equipped with everything. See stars.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Achmat S
1 night stay ⋅ With friends
5.0
Jan 2026

Love the quiet and safety. Peaceful and relaxed.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Martinette M
1 night stay ⋅ Family with teenagers
4.2
Jan 2026

Comfortable and well located. Very nice. Beautiful complex. Nice apartment. Would just suggest a bench or something in the rooms for suitcases.

Gemaklik en goed geleë. Baie lekker. Pragtige kompleks. Mooi woonstel. Sal dalk net voorstel vir 'n bankie of iets in kamers vir tasse.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Caren V
Short stay
3.6
Feb 2026

Not very nice. Apartment very neat, but very hot. There was no aircon or fans. The bed sheets and pillowcases were not ironed. Second night no power where surrounding units had power. We needed to charge an oxygen machine as my daughter was in the hospital with a cardio procedure. So was dependent on power. Called and whatsapped the manager, but he did not come back.

Nie baie lekker nie. Woonstel baie netjies, maar baie warm. Daar was geen aircon of waaiers. Die beddens se laken en kussingslope was nie gestryk nie. Tweede aand geen krag waar wooneenhede rondom krag gehad het. Ons het nodig gehad om 'n suurstofmasjien te laai aangesien my dogter met 'n kardioprocedure in die hospitaal was. Was dus afhanklik van krag. Het die bestuurder gebel en ge-whatsapp, maar hy het nie teruggekom nie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
2.0
Motsoaledi Neo
Charming Hideaway @ Waterfall

Dear Caren, Thank you very much for sharing your experience. We appreciate honest feedback. We are sorry that the apartment was hot during your stay. As communicated in advance when you inquired two weeks before check-in, the unit does not have an air conditioner. We always try to be clear about this in advance so that guests can make informed decisions. Regarding the power outage: this occurred during an unforeseen incident where a substation in the area caught fire during load shedding. We have been sharing updates as we received them. The broader situation was resolved within approximately two hours and the power was restored. However, we understand that you were dependent on electricity for an oxygen machine at that time, and we sincerely empathize with your circumstances, especially with your daughter’s health. Regarding communication: we always do our best to answer calls and messages as quickly as possible. If there was any delay, we apologize – it was certainly not our intention to leave you without feedback. We also note your comments about the linen and will address them internally to ensure that our standards are consistently maintained. We wish you and your daughter all the best and trust that her recovery is going well.

Beste Caren, Baie dankie dat jy jou ervaring gedeel het. Ons waardeer eerlike terugvoer. Ons is jammer dat die woonstel warm was tydens jou verblyf. Soos vooraf gekommunikeer toe jy twee weke voor inklok navraag gedoen het, beskik die eenheid nie oor ‘n lugversorger nie. Ons probeer altyd vooraf duidelik wees hieroor sodat gaste ingeligte besluite kan neem. Rakende die kragonderbreking: dit het plaasgevind tydens ‘n onvoorsiene voorval waar ‘n substasie in die omgewing aan die brand geslaan het tydens beurtkrag. Ons het deurlopend opdaterings gedeel soos ons dit ontvang het. Die breër situasie is binne ongeveer twee ure opgelos en die krag is herstel. Ons verstaan egter dat julle in daardie stadium afhanklik was van elektrisiteit vir ‘n suurstofmasjien, en ons het opreg empatie met julle omstandighede, veral met jou dogter se gesondheid. Wat die kommunikasie betref: ons doen altyd ons bes om oproepe en boodskappe so spoedig moontlik te beantwoord. Indien daar enige vertraging was, vra ons om verskoning – dit was beslis nie ons bedoeling om julle sonder terugvoer te laat nie. Ons neem ook kennis van jou kommentaar oor die linne en sal dit intern aanspreek om te verseker dat ons standaard konsekwent gehandhaaf word. Ons wens jou en jou dogter alles van die beste toe en vertrou dat haar herstel goed verloop.

This review has been automatically translated using Google.
Naasif A
Short stay ⋅ With friends
5.0
Sep 2025

Excellent. My stay was very relaxing and the location was perfect.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anna K
Short stay
5.0
Aug 2025

It was very nice. It's peaceful when you sit on the porch, you wouldn't know you were in the city. We had a nice stay. The only pity was that there wasn't enough toilet paper, and when I asked, they said I had to go get it from the store.

Was baie lekker. Dis rustig as jy op die stoep sit, sal jy nie sê jy is in die stad nie. Ons het lekker gebly. Net jammer daar was nie genoeg toiletpapier nie, en toe ek vra, sê hulle ek moet by die winkel gaan haal.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Simone G
Short stay ⋅ Family with young children
5.0
Jun 2025

Nice, safe and clean. We had a nice stay.

Lekker, veilig en skoon. Ons het lekker gebly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Dan P
Short stay ⋅ With partner
5.0
May 2025

Wonderful, will be back. Very pleasant, apartment very clean, very comfortable beds. Kitchen up to date.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

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4.7/5

Motsoaledi Neo Verified

Properties 1

Reviews 11

On LekkeSlaap 1 year

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From R1 030
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R 1 030 R 876
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From R1 030
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per night (sleeps 4)
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4 Spitfire Street, Sunninghill, 2157, Gauteng

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  • Sleeps 4 guests
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAeaa0826ee5dbd66e6ab98bdd77929dec7f300e70e46f76b8b3dd5e4e974f1abc317e1c9acd083721110753c1e8f952762298?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 030 nowFrom R876 per night (sleeps 4) 11 5 1 5 4 Spitfire Street Sunninghill 2157 Gauteng 021 201 8901 14:00-22:00 10:00 -26.030611024024 28.079516017791
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