Thank you for your feedback and for taking the time to share your experience. We truly appreciate it.
As we are situated on a working farm, nature is very much part of the environment. During this time of year, ants are quite common. They tend to appear and then disappear again, and because the cottage is pet-friendly, we choose not to use poison in order to keep the space safe for all animals.
The stoep is cleaned weekly, but with birds coming and going daily, they do sometimes leave a bit of a mess between cleans. We will certainly look at ways to improve this and ensure an extra check before guest arrivals where possible.
Our Wi-Fi is normally very strong; however, being on a farm, the signal can occasionally be disrupted during very cloudy weather.
Regarding the roads, we experienced significant rainfall after a very dry period, which unfortunately made them muddy at the time. The mud has since dried and conditions have improved.
We value all constructive feedback and will continue working on ways to enhance our guests’ experience. Thank you again for staying with us.