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Guest House in Hartbeespoort

Guesthouse Serenity

Reviews

3.6/ 5

Based on 18 reviews

Good
Cleanliness
3.4
Location
3.8
Value for money
3.3
Service
3.7
Safety
3.9
Natasha V
1 night stay ⋅ With friends
5.0
Mar 2025

Good location, friendly service, clean, neat and comfortable rooms. Beds. Good location, friendly service, clean, comfortable and neat rooms. Comfortable beds.

Goeie ligging, vriendelike diens, skoon, netjiese en gerieflike kamers. Beddens. Goeie ligging, vriendelike diens, skoon, gerieflike en netjiese kamers. Gemaklike beddens.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Classic Rooms
Herman V
1 night stay ⋅ With partner
4.6
Oct 2023

Basic but neat, clean and comfortable for one night. Their welcome was good and we were satisfied with the facilities.

Basies maar netjies, skoon en gerieflik vir een aand. Hulle verwelkoming was goed en ons was tevrede met die geriewe.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Rooms
Ilze B
1 night stay ⋅ With partner
4.2
Mar 2023

Place is neat and people are very friendly. Place is very neat and clean. People are very friendly and helpful.

Plek is netjies en mense is baie vriendelik. Plek is heel netjies en skoon. Mense is baie vriendelik en hulpsaam.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Classic Rooms
Johann S
1 night stay ⋅ With partner
2.2
Aug 2023

The place is dirty and service is very poor. We waited more than 5 minutes outside the gate after calling many times. The staff hold their own parties on the premises, not professional at all, the place needs a clean, genuine overpriced, will never sleep there again.

Die plek is vuil en diens is baie swak. Ons het meer as 5 minute buite die hek gewag nadat ons menigmale geskakel het. Die staf hou hulle eie parties op die perseel, glad nie professioneel nie, die plek het 'n skoonmaak nodig, genuine overpriced, sal nooit weer daar slaap nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
5.0
Safety
3.0
Value for money
1.0
Room stayed in
Deluxe Rooms
Annamarie K
Short stay ⋅ With partner
5.0
Dec 2022

Neat, clean, comfortable accommodation. Plus point is the lamp and TV that stay on during power outages.

Netjiese, skoon, gerieflike verblyf. Pluspunt is die lamp en TV wat aanbly tydens kragonderbrekings.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Classic Rooms
Jan-rudolph B
1 night stay ⋅ Individual traveller
4.6
Jun 2022

Location is very close to the dam wall. See stars.

Ligging is baie naby die damwal. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Classic Rooms
Ferdie S
1 night stay ⋅ With partner
3.4
Mar 2022

The sink must be used with care, otherwise you will be soaked. There is a lack of provision for eskom's perpetual load shedding.

Die wasbak moet met versigtigheid gebruik word, anders is jy sopnat. Daar kort voorsiening vir eskom se alewige loadshedding.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Classic Rooms
Bevan L
1 night stay ⋅ With partner
2.4
May 2022

Way overpriced for what you get. Stains on sheets. Shower head stained and blocked. Toilet seat damaged. Coffee and tea poor quality. Not worth the high rates.

Cleanliness
1.0
Service
4.0
Location
2.0
Safety
4.0
Value for money
1.0
Room stayed in
Deluxe Rooms
Danisha
Guesthouse Serenity

Good Day, Guesthouse Serenity is now under new management from June 2022, and all of those issues have been addressed and changed. Please do pop us a visit the next time you are around and you can re-judge for yourself.

Goeiedag, Guesthouse Serenity is nou onder nuwe bestuur vanaf Junie 2022, en al daardie kwessies is aangespreek en verander. Kom maak gerus 'n draai vir ons die volgende keer as jy daar is en jy kan self weer oordeel.

This review has been automatically translated using Google.
Mary-anne W
1 night stay ⋅ With partner
1.8
Dec 2022

Not value for money. Customer service could improve.

Nie waarde vir geld nie. Kliëntediens kan verbeter.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
5.0
Safety
1.0
Value for money
1.0
Room stayed in
Classic Rooms
Hennie S
Short stay ⋅ With partner
4.2
Dec 2021

It is a very neat guest house. It would have been nice if there was a hair dryer. I also think they could have put more soap and shampoo for 2 guests in the room. Other than that, everything was fine.

Dit is 'n baie netjiese gastehuis. Dit sou gaaf gewees het indien daar 'n haardroër was. Ek dink ook hulle kon dalk meer seep en sjampoe vir 2 gaste in die kamer sit. Verder was alles reg gewees.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Deluxe Rooms

Meet your host

Take a look at the host’s track record.

3.6/5

Danisha Verified

Properties 1

Reviews 18

On LekkeSlaap 7 years

Reserve
From
R 1 250
per night (sleeps 2)

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Reserve
From
From R 1 250
per night (sleeps 2)
Reserve

You will not be charged yet.

From
R 1 250
per night (sleeps 2)
Reserve

Portion 284, Zandfontein, Hartbeespoort, 0250, North West

See Map
  • 12 guests
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAp0ZmJonSqieyK7hnGIOTecc23OciYAjovd87M31R7k8OUcyK2d?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 250 per night (sleeps 2) 18 5 1 4 Portion 284 Zandfontein 0250 North West 021 201 8901 14:00-20:00 10:00 -25.723530616557 27.823081441849
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