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+12
Self Catering in Waterkloof Glen

Menlyn Apartment - 2 Bedroom Apartment

Reviews

4/ 5

Based on 5 reviews

Very Good
Cleanliness
3.0
Location
4.8
Value for money
3.4
Service
3.8
Safety
4.8
Marina E
1 night stay ⋅ Family with teenagers
5.0
Sep 2024

Neat and fantastic location. Very nice stay, tidy.

Netjies en fantastiese ligging. Baie lekker gebly, netjies.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Lyle
Menlyn Apartment - 2 Bedroom Apartment
Thank you so much for the kind feedback! We are so glad you had a pleasant stay and found the unit neat. We hope to welcome you back again soon!
Anonymous Guest
1 night stay ⋅ With friends
4.0
Nov 2024

Cleanliness
3.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
2.0
Lyle
Menlyn Apartment - 2 Bedroom Apartment
Thank you for your honest feedback. We are sincerely sorry that our unit did not meet your expectations, especially regarding the kitchen equipment and the quality of the linens. We aim to provide a premium experience, and it is clear we missed the mark during your stay. We are currently in the process of replacing our towels with high-quality sets and fully restocking our kitchen inventory. We appreciate the comparison to other units, as it helps us understand where we need to improve to provide better value. We hope you might give us another chance in the future to show you our upgrades.
Adel M
Short stay ⋅ On business
3.6
Sep 2023

Naughties I have lived in units here before, but unit 1102 is not at all as tidy as the others. Cutlery was dirty in the drawer, kitchen cupboard surface was dirty. Kitchen not so well equipped with bowls.

Onnetjies. Ek het al voorheen in eenhede gewoon hier, maar eenheid 1102 is glad nie so netjies soos die ander nie. Eetgerei was vuil in die laai, kombuiskaste se oppervlak was vuil. Kombuis nie so goed toegerus met bakke nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Lyle
Menlyn Apartment - 2 Bedroom Apartment
Thank you for returning to stay with us. We are very sorry to hear that Unit 1102 did not live up to the standard you have experienced with us before. There is no excuse for dirty cutlery or surfaces, and we have addressed this directly with our housekeeping team to ensure it doesn't happen again. We are also looking into the kitchen inventory to make sure it is fully equipped with bowls and other essentials. We value your loyalty and hope to welcome you back to a much cleaner, better-equipped unit on your next visit.
Anonymous Guest
1 night stay ⋅ Family with teenagers
3.4
Jul 2023

Cleanliness
3.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Lyle
Menlyn Apartment - 2 Bedroom Apartment
Thank you for choosing to stay with us and for taking the time to provide such a detailed list of feedback. Please accept our sincere apologies that these essential self-catering items were missing during your stay. We have taken your comments to heart and have already replaced the kitchen scissors, tongs, oven mitts, and bathroom essentials. Our maintenance team has also repaired the bedside lamp and is looking into a more user-friendly remote for the Netflix interface. We appreciate you helping us improve our standards and would love to welcome you back to a fully equipped unit in the future.
Anje M
Short stay ⋅ With friends
3.8
Nov 2022

Ideally located. 24 hour reception was extremely friendly and helpful. The security of the building was very good, access to floors was well controlled. We were unfortunate because arrangements to check in early were not noted at all (arranged 3 months in advance and again a week in advance), the day of the owner's booking agent still had no idea about the arrangements even though they were made with this person. Fortunately, reception was willing to lock our bags in storage until our unit was ready. We were walking distance from Menlyn Maine as well as the Sun Arena for AIG, very convenient. Parking was covered and access was strictly controlled. No WI-FI details were left in unit and no response to request received. Learn that it must be arranged in advance, without any indication. One separate air conditioning unit available.

Ideaal geleë. 24 uur ontvangs was bitter vriendelik en hulpvaardig. Die sekuriteit van die gebou was baie goed, toegang tot vloere is goed beheer. Ons was wel ongelukkig weens reëlings om vroeg in te teken glad nie noteer is nie (3maande vooraf en weer n week vooraf reël), dag van het die eienaar se besprekings agent steeds geen idee van die reëlings alhoewel dit met diè persoon gemaak is. Gelukkig was ontvangs bereid om ons tasse in n stoor toe te sluit tot ons eenheid reg was. Ons was stap afstand vanaf Menlyn Maine asook die Sun Arena vir AIG, baie gerieflik. Parkering was onderdak en toegang was streng beheer. Geen WI-FI besonderhede was gelos in eenheid en geen antwoord op versoek daarvan ontvang. Verneem dat dit sekerlik vooraf moet reël, sonder enige aanduiding. Een losstaande lugversorgings eenheid beskikbaar.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
4.0
Lyle
Menlyn Apartment - 2 Bedroom Apartment
Thank you for your feedback! We are glad you enjoyed our excellent security, friendly reception, and the convenient location near Menlyn Maine and the Sun Arena. Please accept our sincerest apologies regarding the early check-in; it is clear there was a breakdown in communication with our booking agent, and we are addressing this to ensure pre-arranged requests are properly logged. We also apologise for the lack of Wi-Fi information—we have now placed permanent instruction cards in the unit to prevent this. We appreciate your patience and hope to host you again for a seamless stay.

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4/5

Lyle Verified

Properties 13

Reviews 131

On LekkeSlaap 7 years

Reserve
From
R 4 200
per night (sleeps 4)

You will not be charged yet.

Reserve
From
From R 4 200
per night (sleeps 4)
Reserve

You will not be charged yet.

From
R 4 200
per night (sleeps 4)
Reserve

202 Amarand Avenue, Waterkloof Glen, Pretoria, 0010, Western Cape

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  • Sleeps 4 guests
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 10:00

Partner

This place offers extra perks to members of LekkeSlaap Rewards.
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe088d0822381a580a9d8308930926ac9ae872f8b8586517fefe9607ad5ea969260548d1aaf2cf5d965b5116fd5b928837d84?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 200 per night (sleeps 4) 5 5 1 4 202 Amarand Avenue Waterkloof Glen 0010 Western Cape 021 201 8901 15:00-19:00 10:00 -25.7857869 28.282758
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