Ngraje Guest House

4 reviews

Guest House

Reviews

3/ 5

Based on 4 reviews

Cleanliness

3.0

Location

3.5

Value for money

3.0

Service

2.5

Safety

3.0

Gina Z

Short stay ⋅ Family with teenagers

1.0

Dec 2023

I would not recommend Ngraje. I would not recommend the guest house. I can't even believe a place like that is recommended on the website. The guest house is dirty, no hot water, aircon doesn't work, fridge works but all the shelves are gone, the photos are misleading. There is noise from guests until 4 o'clock in the morning. We booked two nights but went to another accommodation the next morning.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Room 4 - Family Room

Gaboile M

Short stay ⋅ Family with young children

5.0

Sep 2021

I really enjoyed it. Always respected us and welcomed us with a smile.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Room 4 - Family Room

Kelebogile R

1 night stay ⋅ With friends

4.6

Dec 2021

My stay with the guest was good but I wasn't satisfied by few things. The guest house didn't stick to its agreement of the booking. We were suppose to receive cereal for breakfast as stated. The caretaker didn't know anything about what I was talking about.

Cleanliness

5.0

Service

3.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Room 4 - Family Room

Fransie R

1 night stay ⋅ Family with young children

1.4

Dec 2020

A no go. Don't waste your money. The bathroom and outside light not working. No bathroom light! Room can't lock from outside, no towels, no kettle and tea or coffee facilities in room like you advertise. Remote for aircon has no battery! Not working. Fan in room not working. Only two sheets on each bed, and one duvet without cover and one blanket in closet. Half a roll of toilet paper ─ cheapest on the market. Room spray empty. No bath maths. Only two plugs from extension working! So what must work, aircon or fridge or WiFi or TV? Absolutely unacceptable! For that price per night, 2 adults and a six year old. In 12 years through this website, this is the most unacceptable place ever. No amenities. No sugar, coffee or tea. B&B, but breakfast is only cereal. No privacy. Stayed 20 minutes outside gate hooting, because the remote doesn't work. I am not happy at all. This place sucks, rooms not clean. Eventually after visitors open the gate, they party by the pool right in front of our room. Up to 02:00 in the morning. No dustbin in or outside room! Phoned and they put the phone down in my ear!

Cleanliness

1.0

Service

1.0

Location

3.0

Safety

1.0

Value for money

1.0

Room stayed in