Thank you for taking the time to share your feedback.
We’re pleased that you enjoyed the braai area, the spacious bathrooms, the sunsets and the sound of the sea — those are indeed some of the special features our guests often appreciate.
We are, however, sorry to hear that the seating did not meet your personal comfort expectations. Comfort can be experienced differently by each guest, and we continually evaluate our furnishings based on overall guest feedback.
Regarding value, we always aim to be transparent in our listing description and photos so guests know exactly what to expect before booking.
We also want to clarify that the property required additional cleaning after your check-out, which was addressed immediately to ensure our usual high standards for incoming guests.
We appreciate all feedback and will take your comments into consideration as part of our ongoing commitment to improving our guests’ experience.