+37
Hotel in Northern Suburbs

Ruslamere Hotel

Reviews

3.8/ 5

Based on 12 reviews

Good

Cleanliness
3.9
Location
4.3
Value for money
3.3
Service
3.7
Safety
3.7
Stephen K
1 night stay With partner
5.0
May 2026

Lovely atmosphere. Helpful staff. Beautiful location. Room was ideal. It was perfect. A place we will definitely return to.

Heerlike atmosfeer. Behulpsame personeel. Pragtige plek. Kamer was ideaal. Dit was perfek. 'n plek waarna ons beslis na sal teruggaan.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Marion
Ruslamere Hotel

Thank you for your feedback, we appreciate it and we look forward to welcoming you again.

Dankie vir jou terugvoer, ons waardeer dit en ons sien uit daarna om jou weer te verwelkom.

This review has been automatically translated using Google.

Catherine C
Short stay On business
5.0
Aug 2025

It was safe, clean, organized and convenient. Lovely stay. Staff were professional and helpful with my luggage and reception.

Dit was veilig, skoon, georganiseerd en gerieflik. Heerlik gebly. Personeel was professioneel en hulpvaardig met my bagasie en ontvangs.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Lorraine D
1 night stay With partner
4.6
Mar 2026

Home away from home, that's what Ruslamere offers you. Peaceful atmosphere. Thank you so much for making our stay with you so enjoyable! Everything was neat and clean and the staff were all very friendly and helpful.

Huis weg van die huis, dis wat Ruslamere jou bied. Rustige atmosfeer. Baie dankie dat ons so lekker by julle kon bly! Alles was netjies en skoon en die personeel was almal baie vriendelik en behulpsaam.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
4.0
Marion
Ruslamere Hotel

Thank you for your feedback, we appreciate it and we look forward to welcoming you again.

Dankie vir jou terugvoer, ons waardeer dit en ons sien uit daarna om jou weer te verwelkom.

This review has been automatically translated using Google.

Anonymous Guest
Short stay On business
3.8
Mar 2026

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Marion
Ruslamere Hotel
Thank you for taking the time to share your feedback following your stay with us. We appreciate your comments regarding the room amenities, maintenance concerns, and service experience. We sincerely apologise that your stay did not meet the standards you expected from a 4-star establishment. We understand your disappointment regarding the limited television options, the issue your colleague experienced with the room key, the cracked window panes, and the overall maintenance concerns you observed. Please be assured that your feedback has been shared with our management and maintenance teams for review and corrective action. We also apologise for the lack of communication regarding our housekeeping procedures and for the slow breakfast service you experienced. This is certainly not the level of service we strive to provide, and we will address these matters with the relevant departments to improve the guest experience. While we are pleased that the accommodation was adequate for your business trip, we regret that we did not fully meet your expectations. Your feedback is invaluable as it helps us identify areas where we can improve. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience.

Anonymous Guest
Short stay Large group
2.4
Jan 2026

Cleanliness
1.0
Service
2.0
Location
5.0
Safety
1.0
Value for money
3.0
Marion
Ruslamere Hotel
We appreciate your honest comments and are pleased to hear that you found your room clean and well-stocked with coffee, milk, and toilet paper. Our housekeeping team will be encouraged by your kind words. We are, however, sorry to learn that you felt the property is not being maintained to its full potential and that staffing levels did not meet your expectations during your stay. We also take your concerns regarding security very seriously, and your feedback has been shared with management for review and improvement. We value all guest feedback as it helps us identify areas where we can enhance our services and facilities. Thank you for bringing these matters to our attention.

Belinda M
1 night stay With partner
4.6
Mar 2025

TLC needed. Good location, but this establishment has seen its day and the property is in much need of attention.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Eugene S
1 night stay With partner
4.6
Jan 2025

Amazing stay. It was a good stay and the breakfast in bed was amazing. Just one thing you guys need to put in the rooms is a fridge.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
3.0

Louwrens D
1 night stay On business
2.6
Nov 2025

Well. The shower drain is blocked.

Goed. Die stort se drein is geblok.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
2.0
Safety
2.0
Value for money
3.0

Mary V
Short stay With friends
5.0
Mar 2024

Lovely, peaceful stay. Out of the city, but still close enough to do something quickly. Great stay, thank you very much.

Heerlike, rustige verblyf. Uit die stad, maar tog ook naby genoeg om gou iets te. Heerlik gebly, baie dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Soria V
Short stay With partner
1.4
Aug 2024

Not at all Restaurant closed, but still advertises it, as well as towels terrible.

Glad nie Restaurant toegemaak, maar adverteer dit nog, asook handdoeke terrible.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
3.0
Safety
1.0
Value for money
1.0

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3.8/5

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Properties 1

Reviews 12

On LekkeSlaap 16 years

From R1 750
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per night, for 2 ppl

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From R1 750
30 % OFF
R1 750 R1 225
per night, for 2 ppl
Reserve

You will not be charged yet.

From R1 750
30 % OFF
R1 750 R1 225
per night, for 2 ppl
Reserve

14 Langeberg Road, Durbanville, 7550, Western Cape

See Map
  • Free cancellation up to 24 hours before your stay!
  • Sleeps 66 guests
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8ac97347dda4f66f80aa6a9c042a8466110df6ec59c1706d257ca0cd2a777c0e0011ec5ff65a20e05424f0e96164c2d49de9?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 750 nowFrom R1 225 per night, for 2 ppl 12 5 1 4 14 Langeberg Road Durbanville 7550 Western Cape 021 201 8901 14:00-19:00 10:00 -33.8705762 18.6522863
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