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Self Catering in Langebaan

Serene House

4.5

See 3 reviews

Reviews

4.5/ 5

Based on 3 reviews

Excellent

Cleanliness

4.0

Location

5.0

Value for money

4.7

Service

3.7

Safety

5.0

Renita H

Short stay ⋅ Family with teenagers

5.0

May 2025

Everything was so calm and peacefull. This property exceeded our expectation. Everything was so calm and peacefull. This property exceeded our expectation. The house was very neat and modern.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Elize G

Short stay ⋅ Family with young children

3.4

Dec 2025

An embarrassment that is definitely not what the advertisement presented. Beautiful house, but extremely poorly managed and maintained. Two hours after we were on our way to our destination, we received a WhatsApp message that we had to provide our own towels. This has always been standard equipment on the website and Airbnb accommodation. Therefore, we did not pack towels and requested that towels be provided. However, they only provided one towel per person for a seven-day stay. No towel was provided for the guest bathroom, and this bathroom has no towel rail or heel. The ensuite bathroom has a rubber mat floor with sharp spikes that no one can step on. It looks like an outdoor mat. No soap was provided, and we had to unpack our bags first before we could wash our hands. The water in the ensuite bathroom shower pools at the door and does not drain. The water from the sink in the guest bathroom and the prepbowl in the kitchen does not drain at all. The geyser was not turned on when we arrived, and we had to find out with great difficulty and after cold showers where we could turn on the geyser. The hot water taps have to run for minutes before the water heats up, and it was sad to see precious water being wasted in a dry environment. The gas braai was filthy, and we had a hard time cleaning and lighting it due to months of accumulated grease and rust. The door to the outside braai is difficult to open, and the coal bin does not work due to rust. The paving in front of the outside braai is covered in old grease and marinade. The geyser in the garage is leaking badly, and due to pooled water the car had to be pulled out before passengers could get in. Most of the venetian blinds are in poor condition. The blades (slats) are badly bent and make it difficult to open and close. The house had not been properly cleaned before our arrival, with several spiders and spider webs in corners and several dirty window sills. Several sliding doors and sliding windows do not open and close properly, or work with difficulty. The kitchen is minimally equipped — including no bread knife, no butter knives, and the knives are extremely blunt. Two of the meat knives that we had to use as bread knives made a loud crack when used. The outdoor garbage bin was so full upon our arrival that it wouldn’t close at all; it smelled badly of food waste, and ants were active in the bin. The pool’s barracuda cleaner wasn’t working, and due to the strong wind on the day of our arrival, the pool was covered in dust, leaves, and whatever was blowing there. Worst of all, no one has contacted us to this day to find out if everything in the house was okay or working, or to give instructions on how to use the geyser, television, and WiFi, or when the garbage in the bin is removed. The accommodation was a huge embarrassment after we shared photos of the beautiful house with our guests and we were really looking forward to our vacation. We trust these are not the new norms of the website, which we have often used in the past!

ń Verleentheid wat beslis nie is wat die advertensie voorgehou het nie. Pragtige huis, maar word uiters swak bestuur en onderhou. Twee ure nadat ons oppad was na ons bestemming, ontvang ons ’n WhatsApp dat ons ons eie handdoeke moet voorsien. Dit was nog altyd standaard toerusting by die webtuiste en Airbnb-akkommodasie. Daarom het ons nie handdoeke ingepak nie en versoek dat handdoeke asseblief voorsien word. Hulle het egter net een handdoek per persoon vir sewe dae se verblyf voorsien. Geen handdoek is vir die gastebadkamer voorsien nie, en dié badkamer het geen handdoekreling of hak nie. Die ensuite-badkamer het ’n vloer rubbermat met skerp steeksels waarop geen mens kan trap nie. Dit lyk soos ’n buitemat. Geen seep is voorsien nie, en ons moes eers ons tasse uitpak voordat ons hande kon was. Die water in die ensuite-badkamer se stort dam op by die deur en vloei nie weg nie. Die water van die wasbak in die gastebadkamer en die prepbowl in die kombuis loop glad nie weg nie. Die geyser was by ons aankoms nie aangeskakel nie, en ons moes met groot moeite en na koue storte uitvind waar ons die geyser kon aanskakel. Die warmwaterkrane moet vir minute lank loop voordat die water warm word, en dit was hartseer om te sien hoe kosbare water vermors word in ’n droë omgewing. Die gasbraai was vieslik vuil, en ons moes sukkel om dit skoon te maak en aan te steek weens maande se opgehoopte vet en roes. Die buitebraai se deur maak moeilik oop, en die kolebak werk nie weens roes nie. Die plaveisel voor die buitebraai is bedek met ou vette en marinade. Die geyser in die motorhuis lek erg, en weens opgedamde water moes die kar eers uitgetrek word voordat passasiers kon inklim. Die meeste venetian-blinders is in ’n swak toestand. Die lemme (slats) is erg gebuig en maak dit moeilik om oop en toe te maak. Die huis was nie behoorlik skoongemaak voor ons aankoms nie, met verskeie spinnekoppe en spinnekoprakke in hoekies en verskeie vuil vensterbanke. Verskeie skuifdeure en skuifvensters maak nie behoorlik oop en toe nie, of werk moeilik. Die kombuis is minimaal toegerus — onder andere geen broodmes, geen smeermesse nie, en die messe is uiters stomp. Twee van die vleismesse wat ons as broodmes moes gebruik, se hewwe knak as dit gebruik word. Die buitevullisdrom was so vol by ons aankoms dat dit glad nie kon toemaak nie; dit het erg gestink van afvalkos, en miere was aktief in die drom. Die swembad se barracuda-skoonmaker het nie gewerk nie, en weens die erge wind op die dag van ons aankoms was die swembad oortrek met stof, blare en alles wat daar gewaai het. Ergste van alles is dat niemand ons tot vandag toe nog gekontak het om uit te vind of alles in die huis in orde was of gewerk het nie, of om instruksies te gee oor hoe om die geyser, televisie en WiFi te gebruik, of wanneer die vullis in die drom verwyder word nie. Die akkommodasie was ’n groot verleentheid nadat ons foto’s van die mooi huis met ons gaste gedeel het en ons baie uitgesien het na ons vakansie. Ons vertrou dit is nie die nuwe norme van die webtuiste nie, wie ons al dikwels in die verlede gebruik het!

This review has been automatically translated using Google.

Cleanliness

2.0

Service

1.0

Location

5.0

Safety

5.0

Value for money

4.0

Yolandi T

Long stay ⋅ Family with teenagers

5.0

Dec 2024

Relaxed, had a nice walk, had a nice rest and enjoyed the beautiful view. We had a wonderful stay, everything and more we needed.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

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1112 Robbejacht Circle, Langebaan Country Estate, Langebaan, 7357, Western Cape

Sleeps 8 guests
All ages welcome
Check-in: 14:00 to 19:00
Check-out: 10:00

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Serene House

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