Hi
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay and appreciated the location.
As noted in the listing, while the unit does not offer sea views, it does provide direct beach access through a private beach gate within the complex. The property is self-catering, which is why items such as liquid soap, washing detergents, extra linen, extra towels, and additional toilet rolls are not provided, so guests can bring or purchase what they need for their stay.
Regarding the TV, we did follow up with the property owner immediately, and he did everything possible to restore the service, which was eventually resolved. We apologise for the inconvenience caused by the delay. As mentioned in our message yesterday, your breakage deposit refund is with our accounts department. Refunds usually take about two weeks to process, and you should see it reflected tomorrow.
We also appreciate your note about the tree at the front and the stairs; we’ll share your feedback with the owner so they can consider improvements where possible.
Thank you again for staying with us, and we hope to welcome you back to the South Coast in the future.