Thank you for your feedback.
Our container cottage is a self-catering stay, not a hotel or bed & breakfast with reception facilities. As clearly stated in the listing, we offer self check-in with key handover for guest convenience. I do work full time and therefore am not always physically available to greet guests, which is standard for many hosts.
The unit is fitted with a gas cooker and gas kettle specifically due to frequent load shedding in South Africa, ensuring guests are still able to cook and make tea or coffee even during power outages. We are always available should guests need assistance with operation.
The cottage is compact by design, and the layout is shown in detail in the listing photos to help guests determine suitability before booking.
Regarding noise, the presence of dogs in the area is disclosed in the listing prior to booking. As we are located in a residential suburb, occasional neighbourhood noise may occur, which is unfortunately outside of our control.
We appreciate your comments regarding cleaning and will review these to ensure our standards remain high.
We are sorry the space did not meet your expectations and wish you all the best with future travels.