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The Palms Guest House

Guest House

Review Summary

4.5 out of 5from 29 reviews for The Palms Guest House
Cleanliness
4.7/5
Service
4.3/5
Location
4.6/5
Safety
4.6/5
Value for money
4.4/5
Zinoni L - Aug 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Zinoni L
With spouse/partner

Kamer was ongelooflik mooi.

Ek sou van 'n ekstra sakkie koffie gehou het en dalk drinkbare water in die yskas. Melk sou ook 'n bonus wees.

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Room was incredibly beautiful.

I would have liked an extra bag of coffee and maybe potable water in the fridge. Milk would also be a bonus.

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Lizette D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizette D
With spouse/partner

10 uit 10.

Sal definitief weer volgende jaar daar gaan oorbly vir die Padwedloop.

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10 out of 10.

Will definitely stay there again next year for the Road Race.

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Tiaan D - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Tiaan D
With spouse/partner

Baie aangename verblyf.

Baie mooi kamers en goeie ligging.

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Very nice accommodation.

Beautiful rooms and a good location.

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Tertia L - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tertia L
With spouse/partner

Kort, maar definitief die moeite werd!

Ons was vriendelik verwelkom en dadelik na ons kamer toe gevat. Ons moes die Sondagoggend vroeg vertrek en ek het vriendelike instruksies 06:00 die oggend ontvang rakende waar om die sleutel te los. Ons was net vir die naweek in Klerksdorp, maar sal definitief The Palms Guest House vir familie en vriende aanbeveel!

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Short, but definitely worth it!

We were kindly welcomed and immediately taken to our room. We had to leave early on the Sunday morning and I received friendly instructions at 6:00 in the morning regarding where to leave the key. We were only in Klerksdorp for the weekend, but will definitely recommend The Palms Guest House to family and friends!

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Ettienne D - Nov 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ettienne D
With spouse/partner

Goed

Kon botteltjies drinkwater in die yskas sit.

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Well

Could put bottles of drinking water in the fridge.

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Benjamin V - Aug 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Benjamin V
With spouse/partner

Diens kan verbeter.

Alhoewel ek vooraf bespreek en betaal het, was my bespreking nie gelys by my aankoms nie. Ek het toe aan die persoon aan diens my e-pos bespreking gewys en is toe 'n kamer aangebied. Dit was 'n baie klein vetrek regoor onvoltooide bouwerk. Nadat my vriendin gekla het oor die ligging van die vetrek, die grootte daarvan en 'n sterk reuk van pine-jel, is ons 'n beter kamer aangebied. Die tweede kamer was beter. Die enigste groot pluspunt was die lekker warm stort. Die bed was die hardste wat ek nog ooit by 'n gastehuis gekry het.

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Service can improve.

Although I had booked and paid in advance, my reservation was not listed upon my arrival. I then showed the person on duty my email reservation and was then offered a room. It was a very small space across unfinished construction. After my girlfriend complained about the location of the grease trap, its size and a strong smell of pine gel, we were offered a better room. The second room was better. The only big plus was the nice hot shower. The bed was the hardest I have ever found at a guest house.

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Lorenzo B - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorenzo B
With spouse/partner

Excellent choice of guest house.

Enjoyed the stay. Lovely guest house in general as well as lovely rooms. Has everything you need. Would recommend to anyone. Will stay there anytime again. Had no problems whatsoever. Very friendly and kind staff as well.

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Bernard M - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bernard M
With spouse/partner

Netjies en waarde vir geld.

The Palms Guest House is 'n baie netjiese, skoon, modern, en sentrale gastehuis. Die ontvangs was vriendelik, met baie kennis oor die dorp, en het ons baie vinnig gemaklik laat voel. Die kamers is toegerus met alles wat mens benodig en meer. Daar was geen probleme met in- of uitklok nie, alles het seepglad verloop. Ek sal hierdie gastehuis aanbeveel vir enige iemand wat 'n aand of drie wil oorslaap! Baie goeie waarde vir geld!

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Neat and value for money.

The Palms Guest House is a very neat, clean, modern and central guest house. The reception was friendly, with a lot of knowledge about the town, and made us feel comfortable very quickly. The rooms are equipped with everything one needs and more. There were no problems with check-in or check-out, everything went smoothly. I would recommend this guest house to anyone looking to stay a night or three! Very good value for money!

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Nicolene N - Jan 2018
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
4/5
Nicolene N
With spouse/partner

Pragtige plek met baie potensiaal, maar kliëntediens kort werk.

Die plek is baie mooi, die kamers is baie mooi opgemaak en beskik oor als wat jy sal benodig. Veiligheid is goed, voertuig kon veilig binne parkeer word en slegs met 'n remote kan iemand toegang kry om in te kom. Wat ons wel ontevrede mee was was die kliëntediens, met aankoms was geen bestuur te vinde nie asook so vir die hele naweek nêrens te vinde nie, Anna het ons ingeboek, maar verwelkomingstaktiek kan beslis geleer word, woorde was maar min en ons het haar maar net gevolg kamer toe met die sleutel en geen verdere inligting van die res van die geld wat betaal moet word en wanneer ens. nie. Ons moes nog die res van die geld betaal, daar is in reception 'n kaartmasjien, maar blykbaar word slegs kontant oor naweke aanvaar wat glad nie voorheen genoem was nie, as jy 'n EFT wil doen moet jy volgens Anna die bestuur skakel (op 'n Sondagoggend) om te vra of jy so MAG betaal?! Dit was vir ons onaanvaarbaar dat ons agter bestuur moet aanskakel, so toe ry ons maar eerder na die naaste ATM om kontant te trek en net dit agter die rug te kry. Met betaling kon sy ons nie voorsien met 'n kwitansie nie, slegs op 'n faktuur geskryf "paid, Anna, date". Sekerlik kan daar 'n kwitansie boekie gehou word vir sulke oomblikke? Geen ontbyt ook oor naweke. Die plek is verder pragtig, netjies, skoon, veilig.

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Beautiful place with a lot of potential, but customer service needs work.

The place is very beautiful, the rooms are very nicely decorated and have everything you will need. Security is good, vehicle could be parked safely inside and only with a remote can someone gain access to enter. What we were dissatisfied with was the customer service, upon arrival there was no management to be found as well as nowhere to be found for the whole weekend, Anna checked us in, but welcoming tactics can definitely be learned, words were few and far between and we only had her just followed to the room with the key and no further information of the rest of the money to be paid and when etc. not. We still had to pay the rest of the money, there is a card machine in reception, but apparently only cash is accepted on weekends which was not mentioned before, if you want to do an EFT you have to call the management according to Anna (on A Sunday morning) to ask if you MAY pay like that?! It was unacceptable for us to have to start driving behind, so instead we drove to the nearest ATM to withdraw cash and just get it behind us. With payment she could not provide us with a receipt, only on an invoice written "paid, Anna, date". Surely a receipt book could be kept for such moments? No breakfast on weekends either. The place is also beautiful, neat, clean, safe.

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Carol A - Oct 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
5/5
Carol A
With spouse/partner

Pragtige verblyf en uitstekende dekor.

Ek het 'n probleem met die badkamer wat nie diefwering voor dit gehad het nie, maar wat my die meeste frustreer het, is dat ons gevra was om die verskil in kontant te vereffen en daar was nie iemand by die ontvangs wat geweet het wat aangaan nie. Die inligtings brosjure was glad nie van pas nie, geen inligting was daarin weergegee nie, nie eers 'n WiFi password nie. Al wat in ons omslag was, was eindelose wegneemete-spyskaarte. Ek moes ook vra vir 'n kwitansie en dan laastens op die klagtes: die stink asbakkies staan die wêreld vol op die tafeltjies buite die kamers. Vir nie-rokers is dit 'n uiters onaangename reuk om verby te loop. 'n Voorstel sal wees om rokers heel onder op die gange te plaas en nie-rokers aan die begin, of net een rookstasie te skep en dit uiters skoon te hou. Dan op 'n positiewe noot: Die kamers was pragtig uitgerus en was uiters skoon. Ek was baie beïndruk. Ek sal vir daardie rede weer die gastehuis gebruik. Ek hoop dat my kritiek as opbouend beskou sal word, en dat die komplimente in dieselfde lig beskou sal word.

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Beautiful accommodation and excellent decor.

I have a problem with the bathroom that didn't have burglar bars in front of it, but what frustrated me the most is that we were asked to settle the difference in cash and there was no one at the reception who knew what was going on not. The information brochure was not suitable at all, no information was reproduced in it, not even a WiFi password. All that was in our cover were endless takeaway menus. I also had to ask for a receipt and then finally on the complaints: the smelly ashtrays are all over the world on the tables outside the rooms. For non-smokers it is an extremely unpleasant smell to walk past. A suggestion would be to put smokers at the very bottom of the aisles and non-smokers at the beginning, or create just one smoking station and keep it extremely clean. Then on a positive note: The rooms were beautifully appointed and extremely clean. I was very impressed. I would use the guest house again for that reason. I hope that my criticism will be seen as constructive, and that the compliments will be seen in the same light.

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Johan F - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan F
With spouse/partner

Oornag.

Ongelooflike netjiese kamers en heerlik gerus hier.

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Overnight.

Unbelievably neat rooms and great rest here.

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Letitia D - Sep 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Letitia D
Family with young children

Ongelooflik netjies, luuks en die mooiste gashuis waar ek nog oiit was! 5 ster!

Baie gelukkig met alles gewees! Die kwaliteit van die beddegoed, handdoeke en toebehore is 5 ster!

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Incredibly neat, luxurious and the most beautiful guesthouse I've ever been to! 5 star!

Very happy with everything! The quality of the bedding, towels and accessories is 5 star!

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Louise B - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Louise B
With spouse/partner

Flink en vriendelike diens!

Diens strek verder as inklok en uitklok. Ons was ook inligting gegee oor besienswaardighede en restaurante in die area. Kamers is baie netjies en pragtig versier met alles wat benodig word. Baie goeie plek vir 'n oornag.

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Good and friendly service!

Service extends beyond check-in and check-out. We were also given information about attractions and restaurants in the area. Rooms are very neat and beautifully decorated with everything needed. Very good place for an overnight stay.

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Louise K - Mar 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
2/5
Louise K
With spouse/partner

Verblyf was lekker maar kan definitief opgeskerp word.

Met aankoms was daar geen handdoeke in kamer en nie genoeg toiletpapier nie en ek moes self gaan vra vir dit, ons stort was gebreek so kon nie stort gebruik nie. Koppies en glase wat gewas is van vorige gaste het nog in droograkkie gestaan en was nie eers weggepak nie, handdoeke lyk baie oud en ekstra kombers in kas is ook stokoud!

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Stay was nice but can definitely be improved.

On arrival there were no towels in room and not enough toilet paper and I had to go and ask for it myself, our shower was broken so could not use shower. Cups and glasses that had been washed from previous guests were still in the drying rack and hadn't even been packed away, towels look very old and the extra blanket in the cupboard is also very old!

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Sarie S - Dec 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Sarie S
Family with teenagers

Goed.

Sien sterre.

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Good.

See the stars.

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Estelle C - May 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Estelle C
With spouse/partner

Baie netjiese, skoon en veilige verblyf met 'n heerlike ontbyt.

Ons het heerlik gebly by 'n vriendelike, gasvrye gasvrou wat niks ontsien om dit vir die gaste gemaklik te maak nie.

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Very neat, clean and safe accommodation with a delicious breakfast.

We had a wonderful stay with a friendly, hospitable hostess who will do anything to make her guests' stay as comfortable as possible.

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Barry G - Oct 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Barry G
With spouse/partner

Comfortable and central location.

Will look great after upgrades are complete.

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Precious M - Jul 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Precious M
With spouse/partner

Friendly staff & good customer service

Friendly staff & good customer service & very clean.

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Wilma B - Jun 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilma B
With spouse/partner

Ons het tuis gevoel by The Palms Guest House.

Almal is vriendelik en het ons baie gehelp. Die kamers wat skoon en die bed is netjies. Warm beddegoed en elektriese komberse is voorsien. Die ontbyt was baie lekker gewees en ons is vooraf ingelig oor wat bedien word vir ontbyt.

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We felt at home at The Palms Guest House.

Everyone is friendly and helped us a lot. The rooms are clean and the bed is neat. Warm bedding and electric blankets are provided. The breakfast was very nice and we were informed in advance about what was served for breakfast.

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Marita S - Jun 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Marita S
With spouse/partner

Goed.

Sien die sterre hieronder.

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Well.

See the stars below.

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Precious M - Apr 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Precious M
With spouse/partner

Friendly staff, enjoyed the stay

I enjoyed staying there, as the staff were friendly and it was neat & clean. I would suggest that towels be changed daily. All in all a very nice stay.

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Janette L - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janette L
With friends

Voel soos huis!

Ons het baie lekker gebly. Dis nou die plek in Klerksdorp waar ons elke keer gaan oorslaap!

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Feels like home!

We had a very nice stay. It's now the place in Klerksdorp where we go to sleep over every time!

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Amely G - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amely G
Large group

Hulle is BAIE behulpsaam, veral met die padkaarte en plekke in daardie omgewing.

Palm Gastehuis is sommer op die oog af baie netjies en die tuin is 'n lushof. Die kos was baie smaakvol en die gastekamers altyd skoon. Sal dit vir familie en vriende aanbeveel, dankie.

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They are VERY helpful, especially with the road maps and places in that area.

Palm Guest House is just on the surface very neat and the garden is a loop court. The food was very tasty and the guest rooms always clean. Will recommend to family and friends, thanks.

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Johannes Hendrikus B - Aug 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes Hendrikus B
With spouse/partner

Baie goed.

Uitstekend! Sal beslis aanbeveel!

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Very good.

Outstanding! Would definitely recommend!

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Barend C - May 2013
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Barend C
Large group

Ruim skoon kamers met goeie ontbyt.

Vriendelike ontvangs en pragtige skoon kamers. Die tuine is netjies versorg so dit voel lekker om uit jou kamer te stap. Groot goeie ontbyt en waarde vir jou geld. Net jammer die kaartmasjien het nie gewerk nie en moes ons skarrel om genoeg kontant bymekaar te maak.

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Spacious clean rooms with good breakfast.

Friendly reception and beautiful clean rooms. The gardens are neatly kept so it feels nice to walk out of your room. Big good breakfast and value for money. Just a shame the card machine didn't work and we had to scramble to gather enough cash.

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Engela E - May 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Engela E
On business

Lekker privaat, skoon en ontbyt uit die boonste rakke.

Baie dankie! Xxxx

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Nice and private, clean and top notch breakfast.

Thank you very much! Xxxx

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Melissa R - Mar 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Melissa R
With spouse/partner

Dit was 'n pragtige kamer en heerlike ontbyt.

Die aanwysings soontoe kan verbeter word.

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It was a beautiful room and delicious breakfast.

The directions to get there could be improved.

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Dumi M - Jul 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dumi M
With spouse/partner

The service was excellent, I will be booking here again

Excellent services and very good environment

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Schalk C - Jan 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Schalk C
With spouse/partner

Excellent accommodation - with professional service and friendliness given

The location was well chosen, the surroundings are serene, the quietness uplifting, the service and friendliness of the hostess and staff second to none. The stay at the Palms Guest House was a blessed experiencence!

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From
R1 000
per night, for 2 ppl
From
From R1 000
per night, for 2 ppl
From
R1 000
per night, for 2 ppl
Make a Booking
  • Capacity: 22 people
  • Check-in: 12:00 to 19:00
    Check-out: 10:00
  • Address: 21 Dr Yusuf Dadoo Str, Wilkoppies, Klerksdorp, 2571, North West
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAc3f1a33dba51ba9a76e247774f072c41ebbdb925ca6e2397df90081a79397740bdb8f8e14aab9a93890ae6a107cc595f1519?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 000 per night, for 2 ppl 29 5 1 5 21 Dr Yusuf Dadoo Str Wilkoppies 2571 North West 021 201 8901 12:00-19:00 10:00 -26.84496013786 26.666393280029