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+45
Hotel in Pretoria East

Willows Boutique Hotel

Reviews

3.8/ 5

Based on 21 reviews

Good
Cleanliness
3.9
Location
4.1
Value for money
3.7
Service
3.7
Safety
3.9
Riana D
Short stay ⋅ With partner
5.0
Oct 2025

The owners are dear caring people. Very nice stay! Everything was perfect.

Die eienaars is dierbare omgee mense. Baie lekker gebly! Alles was perfek.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Double Rooms
Anonymous Guest
1 night stay ⋅ With partner
5.0
Apr 2025

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Twin Rooms
Anonymous Guest
1 night stay ⋅ On business
4.6
Jun 2025

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Twin Rooms
Elria S
1 night stay ⋅ With partner
3.6
Mar 2026

Spacious room, linen crisp, bathroom neat, breakfast not so good. Customer service was great. We got there after 10. Comforted a friend whose husband passed away. Area outside is unkempt and strange.

Ruim kamer, linne kraakvars, badkamer netjies, ontbyt nie so lekker nie. Klientediens was puik. Ons het na 10 daar aangekom. Het 'n vriendin getroos wat se man oorlede is. Area buite is onversorg en vreemd.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Deluxe King Room
Anonymous Guest
1 night stay ⋅ Large group
2.8
Apr 2026

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
2.0
Room stayed in
Deluxe Twin Rooms
Room stayed in
Deluxe King Room
Bianca P
1 night stay ⋅ With partner
2.2
Apr 2026

Not what we expected! The room was neat and clean. But the yard on the other side looked neglected. You could tell it wasn’t maintained. It looked nothing like the pictures. We wanted to have lunch there upon arrival, but the restaurant manager said he couldn’t serve us, as they didn’t have enough supplies—just enough for breakfast. That was the first disappointment. Then there was no power from 11:00 PM. When we returned from Sunbet Arena, it was pitch dark at the hotel. The security guard wasn’t at the gate, so I had to climb out in the pitch darkness and push the gate open. He later appeared and said he was helping someone with their car. However, there were strange people who weren’t staying at the hotel, working on a car in the dark. It was very strange and created an uncomfortable and unsafe feeling. There were no lights on the yard—no solar lights or anything. We had to use our phone flashes to see. After that we were skeptical about staying there as it seemed unsafe. We didn't even bother to eat breakfast there the next morning. I think the establishment is doing false advertising, and the website should investigate with the owner about what is going on there. I could definitely have found a better place to stay.

Nie wat ons verwag het nie! Die kamer was netjies en skoon. Maar die erf aan die ander kant het verwaarloos gelyk. ’n Mens kan sien dit word nie instand gehou nie. Dit lyk niks soos op die foto’s nie. Ons wou graag met aankoms middagete daar eet, maar die restaurantbestuurder het gesê hy kan ons nie bedien nie, aangesien hulle nie genoeg voorraad gehad het nie—net genoeg vir ontbyt. Dit was die eerste teleurstelling. Daarna was daar vanaf 23:00 geen krag nie. Toe ons van Sunbet Arena af terugkom, was dit pikdonker by die hotel. Die sekuriteitswag was nie by die hek nie, so ek moes self uitklim in die stikdonker en die hek oopstoot. Hy het later verskyn en gesê hy help iemand met hul kar. Daar was egter vreemde mense wat nie by die hotel oorgebly het nie, besig met ’n kar in die donkerte. Dit was baie vreemd en het ’n ongemaklike en onveilige gevoel geskep. Daar was geen ligte op die erf nie—geen sonkragligte of enigiets nie. Ons moes ons fone se flitse gebruik om te kon sien. Daarna was ons skepties om daar oor te bly, aangesien dit onveilig voorgekom het. Ons het nie eers moeite gedoen om die volgende oggend ontbyt daar te eet nie. Ek dink die instansie doen vals advertering, en die webtuiste moet eerder ondersoek instel by die eienaar oor wat daar aangaan. Ek kon definitief ’n beter plek gekry het om oor te bly.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
3.0
Safety
1.0
Value for money
2.0
Room stayed in
Deluxe King Room
Stadler K
Short stay ⋅ Individual traveller
4.0
Sep 2025

Mixed feelings due to the above reasons. The place is durably built with good furniture, the structure is impressive, the staff is friendly and it is neat inside, but the yard is untidy and neglected and creates a poor impression when you arrive there.

Gemengde gevoelens weens bogenoemde redes. Die plek is duursaam gebou met goeie meubels, die struktuur is indrukwekkend, die personeel is vriendelik en dit is netjies binne, maar die werf is onnet en verwaarloos en skep 'n swak indruk as mens daar aankom.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
4.0
Safety
3.0
Value for money
4.0
Room stayed in
Deluxe King Room
Anonymous Guest
Short stay ⋅ With partner
4.6
Nov 2024

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Twin Rooms
Eugene V
1 night stay ⋅ On business
3.2
Nov 2024

Breakfast is delicious and rooms are beautiful. I would appreciate it if they let someone know in advance that they only work on Solar power and there is no power from 11 o'clock in the evening until half past 6 in the morning. It's not fun at all to lie around all night kicking and beating because your fan isn't working.

Ontbyt is lekker en kamers is pragtig. Ek sal dit waardeer as hulle 'n mens vooraf laat weet dat hulle net op Solar krag werk en daar nie krag is vanaf 11 uur die aand tot en met half 6 die oggend nie. Dit is glad nie lekker om heel aand miskiete te lê en slaan omdat jou fan nie werk nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Deluxe Double Rooms
Renske S
Short stay ⋅ On business
5.0
May 2023

Excellent. We had a wonderful few days stay in Willows Boutique Hotel. . The rooms are clean and very comfortable; the food was prepared with extra care accommodation our every request. Received a friendly welcome at the front desk and continued throughout the stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Twin Rooms

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3.8/5

Robert Verified

Properties 3

Reviews 23

On LekkeSlaap 8 years

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Botterklapper and Nentabos Street, The Willows, Pretoria East, 0035, Gauteng

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  • Sleeps 46 guests
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6Mu7RZeJUSRhomM6e6cJgMdXQadTAnYjTnrUQ27wm04lfked0M?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 500 per night, for 2 ppl 21 5 1 4 Botterklapper and Nentabos Street The Willows 0035 Gauteng 021 201 8901 14:00-22:00 10:00 -25.767344043987 28.313548496295
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