Thank you for taking the time to leave a review. We respect that every guest is entitled to their own opinion, and we always aim to provide a comfortable and pleasant stay for all our visitors.
For clarity, our property has a clearly defined gated area, and our dogs do not have access to the guest flat. If there was dog hair inside the unit, it would unfortunately have been due to the gate being left open during the stay.
It is also important to note that this booking involved continuous partying from early morning until late at night, with little consideration for other guests and neighbours. Unfortunately, there was also damage to our property, including broken pots, carpets, and glasses, which is not in line with our house rules.
We take feedback seriously and continuously work to improve our guest experience, but we also expect our property and rules to be respected.
We have consistently received excellent feedback and reviews from many previous guests, which reflects the standard of accommodation and hospitality we provide.