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Anchored In

6 reviews
Self Catering

Reviews

4.6/ 5

Based on 6 reviews

Excellent
Cleanliness
4.7
Location
4.7
Value for money
4.7
Service
4.0
Safety
4.8
Cynthia M
Short stay ⋅ With partner
5.0
Mar 2024

There is so much to do and see. Accommodation met all our needs. Everything was very clean and tidy. We felt very safe with electric fencing and full time security. Free WiFi and Netflix were also nice. Good customer service received from letting agent.

Daar is so baie om te doen en sien. Verblyf het voldoen aan al ons behoeftes. Alles was baie skoon en netjies. Ons het baie veilig gevoel met elektriese omheining en voltydse sekuriteit. Gratis WiFi en Netflix was ook lekker. Goeie klientediens ontvang van verhuringsagent.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Dave
Anchored In

Hello Cynthia I am glad to hear that we met your expectations. Thanks for letting us know. regards Dave Black

Hello Cynthia Ek is bly om te hoor dat ons voldoen het aan julle verwagtings. Dankie dat jy ons laat weet het. Groete Dave Swart

This review has been automatically translated using Google.
Janice B
Short stay ⋅ On business
5.0
Nov 2023

Lucas - very happy there. Everything was in order. Our staff were very happy there. Many thanks.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Dave
Anchored In

Hello Lucas Glad to hear that we met your expectations. Thank you for the feedback. Regards Dave Swart

Hallo Lucas Bly om te hoor dat ons aan jou verwagtinge voldoen het. Dankie vir die terugvoer. Groete Dave Swart

This review has been automatically translated using Google.
Melissa M
Short stay ⋅ With friends
5.0
Oct 2023

It was wow. I will definitely check in there again. It was a fantastic visit.

Dit was wow. Ek gaan definitief weer daar inboek. Dit was 'n fantastiese kuier.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Dave
Anchored In

Hello Melissa Glad that you enjoyed your stay with us. Looking forward to hosting you again. Regards Dave Swart

Hallo Melissa Bly dat jy jou verblyf by ons geniet het. Sien daarna uit om jou weer te huisves. Groete Dave Swart

This review has been automatically translated using Google.
Tims S
Short stay ⋅ With partner
4.8
Mar 2024

Enjoyable experience. Extremely spacious for 2 people. Really value for money.

Genotvolle ervaring. Uiters ruim vir 2 persone. Werklik waarde vir geld.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Dave
Anchored In

Thank you for your comments. Glad we were able to meet your expectations. Regards Dave Swart

Dankie vir jou kommentaar. Bly ons kon aan jou verwagtinge voldoen. Groete Dave Swart

This review has been automatically translated using Google.
Shaun W
Short stay ⋅ Family with young children
4.4
Jun 2024

Was a nice place to stay in terms of location. I will not be going back to stay there again as we had a run-in with the cleaning lady who was very rude and unprofessional in dealing with us. Due to that, I will not recommend the accommodation to any of my family and friends.

Cleanliness
5.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
5.0
Dave
Anchored In

Hello Shaun Thank you for your comments. On the day of your arrival my manager, Debbie, reported to me that she was at the apartment with the cleaning lady and was still busy cleaning the apartment when your party arrived. We had guests in the previous night so obviously had to clean before your arrival. She had an altercation with an elderly lady when she advised that we were still in the process of cleaning and your party had arrived before the check-in time. The security log indicated that you arrived at the property at 12:51pm for a 2pm check-in time. No arrangement had been made for an early check-in. According to my manager, the lady was rude to her and threatened to "put me into the Newspaper because I told her to wait until we are finished cleaning and that check in time is 2pm and check out 10am. She said she didn’t care and she doesn’t follow the rules of check ins. She was also rude to the Housekeeper as well. She also said their 4 adults and child that stay at Anchored in Plett". The booking however was for 3 adults and one child If you are not going to stay with us again, please make sure it is for the correct reasons. The reason for a check-in time is for us to ensure that we can have the place to a suitable standard between the previous guest check-out and the new guest check-in. Glad to hear that otherwise your stay with us was satisfactory. Regards Dave Swart

Hallo Shaun Dankie vir jou kommentaar. Op die dag van jou aankoms het my bestuurder, Debbie, aan my gerapporteer dat sy saam met die skoonmaker by die woonstel was en nog besig was om die woonstel skoon te maak toe jou partytjie aankom. Ons het gaste in die vorige aand gehad, so natuurlik moes ons skoonmaak voor jou aankoms. Sy het 'n woordewisseling met 'n bejaarde dame gehad toe sy meegedeel het dat ons nog besig was om skoon te maak en jou partytjie het voor die inkloktyd opgedaag. Die sekuriteitslogboek het aangedui dat jy om 12:51 by die eiendom aangekom het vir 'n 14:00-inkloktyd. Geen reëling is getref vir 'n vroeë inklok nie. Volgens my bestuurder was die dame onbeskof teenoor haar en het gedreig om my in die Koerant te sit, want ek het vir haar gesê om te wag tot ons klaar skoongemaak het en die inkloktyd is 14:00 en uitklok 10:00. Sy het gesê sy gee nie om nie en sy volg nie die reëls van check-ins nie. Sy was ook onbeskof teenoor die huishoudster. Sy het ook gesê hul 4 volwassenes en kind wat by Anchored in Plett bly.” Die bespreking was egter vir 3 volwassenes en een kind As jy nie weer by ons gaan bly nie, maak asseblief seker dat dit om die regte redes is. Die rede vir 'n inkloktyd is vir ons om te verseker dat ons die plek op 'n geskikte standaard kan hê tussen die vorige gaste-uitklok en die nuwe gas-inklok. Bly om te hoor dat andersins jou verblyf by ons bevredigend was. Groete Dave Swart

This review has been automatically translated using Google.
Carmen B
Short stay ⋅ With partner
3.2
Dec 2023

Nice view and safe, but would not stay there again. I would not recommend the stay. Although the view was very nice on the porch and the place was tidy when we got there, there were a few disappointments. There were not enough of the basic kitchen facilities, and some of them were dirty, and the washing machine did not work. But the biggest disappointment was that we could not invite guests to visit us at all. One completely understands that guests cannot sleep over, and that was the only rule about guests when we booked. But the day we got there we got a message that no guests are allowed to hang out there, otherwise we will be immediately removed from the place. So we couldn't even just invite our parents to visit us on Christmas Eve.

Mooi uitsig en veilig, maar sal nie weer daar bly nie. Ek sal nie die verblyf aanbeveel nie. Alhoewel die uitsig baie mooi was op die stoepie en die plek netjies was toe ons daar aankom, was daar 'n paar teleurstellings. Daar was nie genoeg van die basiese kombuisgeriewe nie, en van dit was vuil, en die wasmasjien het nie gewerk nie. Maar die grootste teleurstelling was dat ons glad nie gaste kon oornooi om by ons te kuier nie. Mens verstaan heeltemal dat gaste nie kan oorslaap nie, en dit was die enigste reël oor gaste toe ons bespreek het. Maar die dag toe ons daar aankom het ons 'n boodskap gekry dat geen gaste daar mag kuier nie, anders word ons dadelik uit die plek verwyder. So ons kon nie eers net ons ouers nooi om Oukersaand by ons te kuier nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
4.0
Safety
4.0
Value for money
3.0
Dave
Anchored In

Hello Carmen Thank you for your response. I have replied to LekkeSlaap in an email with comments from my manager and will also reply on your review. The reason we do not allow visitors is because of my experience of more than 10 years of running guest accommodation businesses. I have learnt that often, when there are visitors, we tend to have problems with complaints from neighbours about noise etc. This may not have been the case with your visitors, however, I prefer to err on the side of caution. I notice that you did not mention in your review that you booked for 2 guests but also arrived with a child that was not part of the original booking. We did not take umbrage at this and decided to ignore this bit of omitted booking information. You also failed to mention that you requested to book 2 additional guests for the 24th and 25th of December 2023, which we agreed to. Were these perhaps the 'visitors' you were upset that we did not initially allow? My manager also disputes your comments about items that were not clean - I will, however, have to accept that we have differences here. Other than the above, I trust that you at least enjoyed your stay in Plettenberg Bay. Regards Dave Swart

Hallo Carmen Dankie vir jou antwoord. Ek het LekkeSlaap in 'n e-pos geantwoord met kommentaar van my bestuurder en sal ook antwoord op jou resensie. Die rede waarom ons nie besoekers toelaat nie, is as gevolg van my ervaring van meer as 10 jaar van die bestuur van gaste-akkommodasie besighede. Ek het geleer dat ons dikwels, wanneer daar besoekers is, geneig is om probleme te hê met klagtes van bure oor geraas ens. Dit was dalk nie die geval met jou besoekers nie, maar ek verkies om versigtig te wees. Ek merk op dat jy nie in jou resensie genoem het dat jy vir 2 gaste bespreek het nie, maar ook met 'n kind aangekom het wat nie deel was van die oorspronklike bespreking nie. Ons het nie hieroor omgekrap nie en het besluit om hierdie bietjie weggelaat besprekingsinligting te ignoreer. Jy het ook versuim om te noem dat jy versoek het om 2 bykomende gaste te bespreek vir die 24ste en 25ste Desember 2023, waartoe ons ingestem het. Was dit dalk die 'besoekers' wat jy ontsteld was wat ons aanvanklik nie toegelaat het nie? My bestuurder betwis ook jou kommentaar oor items wat nie skoon was nie – ek sal egter moet aanvaar dat ons hier verskille het. Behalwe bogenoemde, vertrou ek dat jy darem jou verblyf in Plettenbergbaai geniet het. Groete Dave Swart

This review has been automatically translated using Google.

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Reviews 6

On LekkeSlaap 1 year

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From
From R3 600
per night, for 6 ppl
6 reviews
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SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R3 600
per night, for 6 ppl
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: Bowtie Avenue, Plettenberg Bay, 6600, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA74941095f5bcf43b9751d9d7c55042593e7a6af5afaf952c5c4aa6773795eebb77ca3c116d0e57e73e4b924772f6389af0fd?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 600 per night, for 6 ppl 6 5 1 5 Bowtie Avenue Plettenberg Bay 6600 Western Cape 021 201 8901 14:00-20:00 10:00 -34.049962781213 23.360894890951

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