Thank you for your feedback, Riaan.
We would like to clarify a few points regarding your stay. The owner was not aware that renovation work was taking place next door, and this only became apparent when the host arrived and noticed the noise. The Body Corporate was also not fully informed, as the builder assumed that all residents had been notified, which unfortunately was not the case.
Regarding the second bathroom shower, the small handle had come loose, but the shower remained fully functional. The owner offered to repair it immediately; however, this offer was declined to avoid disturbance.
The fridge is regularly maintained and defrosted, and no issues were reported during your stay aside from the cracked tray after placing a milk bottle on it.
We sincerely regret that the renovation noise and minor issues impacted your experience. We always aim to provide accurate listings and a comfortable stay, and we appreciate your feedback to help us improve future guest experiences.