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+92
Hotel in Camps Bay

The Bay Hotel

Reviews

3.8/ 5

Based on 7 reviews

Good
Cleanliness
4.1
Location
4.3
Value for money
3.1
Service
3.3
Safety
4.0
Monique S
1 night stay ⋅ With friends
1.6
Aug 2024

There is no hot water, previous time we stayed there as well. Management is not helpful. There is no hot water, previous time we stayed there as well. Management is not helpful.

Cleanliness
2.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Liesel
The Bay Hotel
Thank you for sharing your feedback with us. We are sorry to hear that you experienced issues with hot water during your stay and that your interactions with management did not meet expectations. Please be assured that your comments have been shared with the relevant teams to address these concerns. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable experience. Warmest regards, Marketing & Sales Team
Mauritia D
1 night stay ⋅ With partner
4.2
Oct 2020

Friendly service. Room is nice and tidy. There are other hotels that offer much more for the same price. Environment is very busy. Seek more tranquility.

Vriendelike diens. Kamer is mooi en netjies. Daar is ander hotelle wat vir dieselfde prys baie meer bied. Omgewing is baie besig. Soek meer rustigheid.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
2.0
Liesel
The Bay Hotel

Thank you very much for your feedback and for your review. We are pleased to hear that you appreciated the friendly service and cleanliness of the room. We take note of your comments about the environment and your need for more tranquility. Such feedback is valuable and helps us to realize where we can improve our guests' expectations. We hope to welcome you again in the future and offer you a pleasant and relaxing stay. Warmest regards, Marketing & Sales Team

Baie dankie vir u terugvoering en vir u beoordeling. Ons is bly om te hoor dat u die vriendelike diens en netheid van die kamer waardeer het. Ons neem kennis van u kommentaar oor die omgewing en u behoefte aan meer rustigheid. Sulke terugvoer is waardevol en help ons om te besef waar ons gaste se verwagtinge kan verbeter. Ons hoop om u weer te kan verwelkom in die toekoms en u 'n aangename en ontspannende verblyf te bied. Warmste groete, Marketing & Sales Team

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ On business
3.4
Jul 2019

Cleanliness
4.0
Service
1.0
Location
5.0
Safety
4.0
Value for money
3.0
Dalene B
Short stay ⋅ With partner
3.2
Sep 2019

Overpriced hotel and destination - not recommended for older travelers. We did not enjoy the hotel and Camps Bay over the weekend and will not go again. The special offer - free extra night discount was a problem when we checked in, costs were still on the bill and we probably stood around for 20 minutes as reception tried to find out what was going on. The room is large, very comfortable and clean. The minibar is a luxury that hotels no longer provide as often. The hotel is very noisy at night (until 5 o'clock in the morning there are people returning to rooms) and in Camps Bay with the suddenly warmer weather, traffic and flow of people was a nightmare - we did not feel safe in the street. It is noisy up to the balcony of a mountain view room, you hear the staff talking loudly behind the hotel on the ground floor. Room service is expensive and average. The breakfast is good with a great variety. We did not know in advance about the R50 per day for reserved parking.

Oorskatte hotel en bestemming - nie aanbeveel vir ouer reisigers nie. Ons het nie die hotel en Kampsbaai die naweek geniet nie en sal nie weer gaan nie. Die spesiale aanbod - gratis ekstra nag korting was 'n probleem toe ons inklok, die koste was steeds op die rekening en ons het seker 20 minute rondgestaan terwyl ontvangs probeer uitvind wat aangaan. Die kamer is groot, baie gerieflik en skoon. Die minibar is 'n luukse wat hotelle nie meer so gereeld voorsien nie. Die hotel is baie raserig in die nag (tot 5 uur in die oggend is daar mense wat terugkeer kamers toe) en in Kampsbaai met die skielike warmer weer, was die verkeer en toeloop van mense 'n nagmerrie - ons het nie veilig gevoel in die straat nie. Dit is raserig tot op die balkon van kamer met berguitsig, jy het die personeel hard hoor praat agter die hotel op die grondvlak. Kamerdiens is duur en gemiddeld. Die ontbyt is goed met 'n groot verskeidenheid. Ons het nie vooraf geweet van die R50 per dag vir bespreekte parkering nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Joline H
Short stay ⋅ With partner
5.0
Jul 2017

Special! Simply the best!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Tom P
Short stay ⋅ With partner
4.2
Feb 2015

Great room and good restaurants in the neighborhood. Perfect location but the worst kitchen on the Garden Route.

Prima kamer en goede restaurants in de buurt. Perfecte locatie maar de slechtste keuken van de Garden Route .

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
4.0
Belinda F
1 night stay ⋅ With partner
4.8
Oct 2014

Perfect setting. Customer service excellent. We had to pay R80 for parking our car in the parking lot overnight, which we found totally unacceptable. Rooms also need a revamp. Otherwise, a very good stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in

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4.5/5

Liesel Verified

Properties 12

Reviews 469

On LekkeSlaap 16 years

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69 Victoria Road, Camps Bay, 8005, Western Cape

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  • Sleeps 24 guests
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA83edaed312a4febb781a6294da560a87666e3c60b1d5d068441334637ef5dff76bca78af8a27988036b054c02903eb66e838?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R6 520 nowFrom R4 890 per night, for 2 ppl 7 5 1 4 69 Victoria Road Camps Bay 8005 Western Cape 021 201 8901 14:00-23:00 11:00 -33.952722222222 18.377666666667
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