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Birdsview Guesthouse

Guest House

Your host

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4.2/5

Brenda Verified

Properties 1

Reviews 11

On LekkeSlaap 1 years

Review Summary

4.3 out of 5from 11 reviews for Birdsview Guesthouse
Cleanliness
4.5/5
Service
4.2/5
Location
4.1/5
Safety
4.5/5
Value for money
3.9/5
Vincent M - May 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
1/5
Vincent M
With spouse/partner

Dit was 'n baie mooi plek, maar die waterprobleme het dit onaangenaam gemaak.

Nee. Daar was geen water beskikbaar na 12 in ons kamer. Die waterdruk was ook die hele tyd baie swak en mens kon amper glad nie stort nie. Die toilet wou nie altyd spoel nie a.g.v. die min water wat beskikbaar was. Die badkamer wasbak het ook minimaal gewerk en kon glad nie gebruik word nie, a.g.v. die swak waterdruk. Beslis nie die prys werd vir ons nie.

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It was a very beautiful place, but the water problems made it unpleasant.

No. There was no water available after 12 in our room. The water pressure was also very weak the whole time and you could hardly take a shower at all. The toilet didn't always want to flush because the little water that was available. The bathroom sink also worked minimally and could not be used at all, due to the weak water pressure. Definitely not worth the price for us.

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Birdsview Guesthouse 's response

Hallo Vincent.
Dit is jammer dat jy ons nie persoonlik bewus gemaak het hiervan nie. Soms doen die water versagter 'n "reboot" na middernag. Jammer vir jou ongerief. Indien ons geweet het, kon ons iets daaraan doen of vergoed daarvoor.
Beste groete
Brenda

Birdsview Guesthouse
Antoinette C - Apr 2024
Overall rating
Cleanliness
3/5
Service
1/5
Location
2/5
Safety
4/5
Value for money
1/5
Antoinette C
Family with teenagers

Not happy at all.

Unfortunately, I can't give good ratings. The hostess wanted to change my room before booking in, she also mentioned to my club members that because I did not want to change rooms, she lost a huge booking. There is also no duvet in the rooms, only a blanket on the bed. I was also contacted by her regarding other units' breakages that she assumed I was a part of, she was rude and unfriendly. The beds are hard and uncomfortable. There are a lot of mosquitoes, so pack Tabbard.

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It's very unfortunate that her experience was negative. Many new guests don't know that block B and block A are two buildings apart from each other. Most guests appreciate not being separated from their friends or family. Firstly, I tried to place them in the same building and secondly, I informed her via WhatsApp that we can perhaps move her to a room that sleeps three as there's another group requesting the large family room which can sleep five. Her team members later questioned why I asked her if we could swap her room. I was told she can be a challenging individual.
We previously asked many guests if they preferred not to have duvets in the summer as we often found them discarded on cupboards, chairs, or the floor. 98% of guests didn't want duvets. She requested a duvet after hours and it wasn't immediately available. Every guest has three blankets available of varying thickness.
After finding many broken plates and glasses, I saw she was the only person around at the time, so I asked her in a friendly manner if she knew or had heard anything about it. She responded that it was the group from another province.
We were also disappointed to find her room smelling of cigarette smoke.
We always strive to be friendly and respectful. After sunset, I walk around the grounds and ask guests to mind the open doors due to the occasional mosquitoes.
We apologise for the misunderstanding.

Birdsview Guesthouse
Marietjie B - Feb 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Marietjie B
With spouse/partner

Dit was nie wat ons verwag het nie.

Ons het nie die kamer wat ons bespreek het gekry nie. Dit het darem 'n dubbelbed gehad maar was beslis vir een gas. Net een stel handdoeke, koffie, ens. Sy het wel later die aand vir ons nog handdoeke, ens gebring.

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It was not what we expected.

We didn't get the room we booked. At least it had a double bed but was definitely for one guest. Just one set of towels, coffee, etc. She did bring us more towels, etc later that evening.

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Birdsview Guesthouse 's response

Beste Marietjie

Ons vra opreg om verskoning. Daar was 'n mediese noodgeval. My man het gevolglik 2 kamernommers omgeruil.

Jammer vir julle ongerief.

Vriendelike groete
Brenda

Birdsview Guesthouse
Ziana W - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ziana W
With spouse/partner

Waarde vir geld.

Baie rustig. Ons het dit geniet.

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Value for money.

Very calm. We enjoyed it.

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Thereza H - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thereza H
With friends

Gerieflik.

Baie lekker verblyf. Alles netjies en skoon, swembad lekker groot en skoon. Baie rustige atmosfeer.

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Comfortable.

Very nice stay. Everything neat and clean, swimming pool nice and big and clean. Very peaceful atmosphere.

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Magriet M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magriet M
Family with young children

Awesome!

Rustige plek. Brenda is baie vriendelik, en ons het baie lekker gebly. Lekker speelplekkie ook om klein kindertjies besig te hou.

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Awesome!

Quiet place. Brenda is very friendly, and we had a very nice stay. Nice playground too to keep small children busy.

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Debra F - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Debra F
Large group

It was an awesome stay and we all loved the place.

The only problem was that there was very little water pressure in the upstairs units. The water or kettle, I'm not sure what the problem was, but it curdled the coffee.

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Frederik D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik D
With friends

Gerieflik en gemaklik.

Maklike toegang en gerieflik vir 'n naweek Potchefstroom toe.

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Convenient and comfortable.

Easy access and convenient for a weekend trip to Potchefstroom.

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Philip K - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Philip K
Individual traveler

Very clean and neat, I enjoyed the stay. Thank you very much.

See stars.

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Allo5 N - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Allo5 N
Individual traveler

Als wat ek nodig gehad het, dankie.

Baie goeie waarde vir geld en baie goed ingerig.

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All I needed, thank you.

Very good value for money and very well appointed.

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Liezel S - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezel S
Family with teenagers

Was net vir die aand daar. Ideaal.

Ideaal vir 'n vinnige oornaggerief. Netjies en ruim.

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Was only there for the evening. Ideal.

Ideal for a quick overnight stay. Neat and spacious.

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From
R730
per night, for 2 ppl
From
From R730
per night, for 2 ppl
From
R730
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 31 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Plot 546, Vyfhoek, Potchefstroom, 2531, North West
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAb2b32e25162ff51cb9d4ec5dc45d6b2795b50c282dab1d362593b7cb62aea31122550f4da3cd5d32e72035a173573a4ae6bc?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R730 per night, for 2 ppl 11 5 1 5 Plot 546 Vyfhoek 2531 North West 021 201 8901 14:00-19:00 10:00 -26.702574985632 27.123469537173
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