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De Charmoy Estate Guest House

Guest House

Your host

Take a look at the host’s track record and reviews from their other properties.

4.5/5

Catherine Verified

Properties 2

Reviews 151

Years hosting 12

Review Summary

4.4 out of 5from 22 reviews for De Charmoy Estate Guest House
Cleanliness
4.5/5
Service
4.4/5
Location
4.1/5
Safety
4.6/5
Value for money
4.5/5
Angela Q - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Angela Q
With spouse/partner

I felt that the whole place could do with a bit of a spruce up.

Very handy to the airport. Our room smelt of cigarette smoke. The ladies' public toilet could definitely do with a makeover; the inside of the door was filthy. Unable to connect to the WiFi. Very confusing instructions.

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De Charmoy Estate Guest House 's response

Thank you for taking the time to share your feedback with us, Angela. We sincerely apologise for the inconvenience caused by the smoking in your room, despite our clear policy against it. Please rest assured that we take such matters very seriously and we will be addressing this issue promptly.

We understand the importance of maintaining a clean and healthy environment for all our guests and we are committed to ensuring that such incidents do not recur in the future. Your comments will be shared with our team to reinforce the importance of adhering to our policies and providing exceptional service to all our guests.

Regarding the sprucing up of our rooms and guest cloakrooms, we appreciate your understanding regarding the constraints we may face in terms of budget and occupancy. Rest assured, we are continuously working to enhance the overall experience for our guests and your feedback serves as valuable guidance in this process.

Once again, we apologise for the inconvenience caused during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Regards, Catherine

De Charmoy Estate Guest House
Lara W - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Lara W
With friends

Value for money.

Very relaxed environment. Clean and accommodating.

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Reanne N - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reanne N
Large group

Amazing stay at de Charmoy with friendly staff.

We booked a weekend stay for my husband's birthday with a group of family and friends, staff was friendly and very accommodating, rooms were neat and tidy, breakfast was included and the food breakfast and lunch were great. Will definitely visit again.

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De Charmoy Estate Guest House 's response

Thank you Reanne N for your lovely report back.

De Charmoy Estate Guest House
Sarah A - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Sarah A
Individual traveler

Super comfortable and super convenient to the airport.

After two long haul flights it was a pleasure to check in to de Charmoy Estate Guest House. Easy check-in, super comfy room and brilliant.

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De Charmoy Estate Guest House 's response

Thank you - we are so happy you enjoyed yourself and managed to relax after your long haul flights.

De Charmoy Estate Guest House
Gerrit Z - Oct 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerrit Z
With spouse/partner

Skoon, netjies en toeganklik.

Ek het' n plek naby die lughawe gesoek net om te oornag want moes vroeg die volgende oggend uitvlieg en hierdie plekkie het al die bokse getiek.

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Clean, tidy and accessible.

I was looking for a place near the airport just to spend the night because I had to fly out early the next morning and this place ticked all the boxes.

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Ina L - Sep 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
4/5
Ina L

Baie gerieflik en aangenaam.

Die aanduidings was net bietjie verwarrend op Google.

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Very comfortable and pleasant.

The indications were just a bit confusing on Google.

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Barbie G - Nov 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Barbie G

It was not a pleasant experience. It was very dirty - rubbish lying outside the kitchen right in the reception walk in. The room was very smelly. The menu was very limited.

We only stayed a few hours and left to find accommodation elsewhere. The website is extremely misleading.

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De Charmoy Estate Guest House 's response

Dear Barbie,
Thank you for giving us feedback, we appreciate all feedback including negative as we want to ensure the best experience for our clients.
As you can see from all the rest of the reviews are between 4 and 5 stars. We are really distraught at this time to get a review of this caliber when nothing was brought to our attention at the time or even an email sent so that we may have addressed any issues which may have left you feeling dissatisfied. We stand by our commitment to quality service and your review is certainly the anomaly amongst our reviews. Please rather email us directly any further issues and complaints as the correct forum to be able to deal with this matter. We don't want anyone to leave our home feeling in any way aggrieved or unheard. We await your email.
Regards Lauren and Cathy

De Charmoy Estate Guest House
Jan-hermann S - Nov 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Jan-hermann S
With spouse/partner

Baie vriendelik en gasvry.

Kamers was netjies en die ontbyt was heerlik.

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Very friendly and hospitable.

Rooms were neat and the breakfast was delicious.

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Anneke V - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke V
Individual traveler

Amazing and very accommodating service.

Amazing staff, from security through to management.

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Chris Niemeijer N - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris Niemeijer N
With spouse/partner

Mooi groot luxe verblijf vlak bij het vliegveld.

Dit guesthouse is een prima plek wanneer je naar het vliegveld moet of er vandaan komt. Het is schoon, de ontvangst is prima en de bediening zeer vriendelijk en dienstbaar. Ik kan dit guesthouse zeer zeker aanbevelen!

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Derek B - Jul 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Derek B
On business

Goed!

Sien die sterre hieronder.

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Well!

See the stars below.

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Billy Z - Feb 2014
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Billy Z
With spouse/partner

Baie netjiese en luukse verblyf!

Die kamer was baie mooi, die landgoed pragtig, en baie goeie verblyf. Ook naby lughawe en nie te ver van Umhlanga.

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Very neat and luxurious accommodation!

The room was very nice, the estate beautiful, and a very good stay. Also close to airport and not too far from Umhlanga.

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Kobus R - Apr 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Kobus R
Family with young children

The Management and staff assisted us with our requests, what a pleasure

Great place! Management and staff are excellent people and assisted wherever they could.

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Nic W - Jan 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Nic W
With spouse/partner

Wonderful

Great service and value for money.

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Lynne V - Oct 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynne V
Individual traveler

Perfect for any traveller and most convenient for King Shaka airport

As we have been looking for somewhere for all our travel purposes in KZN - de Charmoy will definitely be on our list of places to return to! Very good service and very comfortable.

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Violet V - Oct 2012
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Violet V
Family with young children

It is a cool place refreshing next to the nature

The staff make you feel special.They threat you with outmost humility.From the security,labourer,middle management to top management.The surrounding are absolute relaxing.The exquisite garden,singing of birds to farm animals like rabbits guine fowl to tortoise.

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Jessi S - May 2012
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jessi S
With friends

A home away from home!

A very pleasant stay. Definitely hope to be back soon. Thanks again.

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Andre V - May 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre V
On business

Lovely

Very happy. The rooms are very neat and comfortable. Enjoyed my stay.

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Norman E - Apr 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Norman E
With spouse/partner

Lovely venue ideal for early flight the next day.

Lovely venue. Received a friendly welcome and excellent service. Staff all friendly and attentive, and the jacuzzi was amazing! Thank you.

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Shannon M - Apr 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shannon M
With spouse/partner

I would recommend it to anyone, what an awesome b&b

Cathy and her husband were spectacular hosts, we were made to feel like part of the family, i wish we had spent more than one night there, the room was beautiful, the farm was spectacular and we loved every minute!

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Ros H - Nov 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ros H
With friends

A real find! Exotic surroundings and warm hospitality.

We traveled as a group of 12 friends on holiday from the UK. We chose de Charmoy as an overnight stop as it is close to the airport and we had an early flight to catch but we wished we could have spent much longer there. We had such a warm welcome; our hosts were charming and went out of their way to put together a meal to save us going out again, even though we hadn't arranged this (we hadn't realised it would be possible). The setting is beautiful, the rooms very comfortable, with enormous beds. It is easy to get to from the main road and getting to the airport was very simple but you would never have known we were near main roads or airports. It was a lovely place and I would thoroughly recommend it.

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Herbert M - Aug 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herbert M
With spouse/partner

An unbeatable Guest House for the price!

It is an excellent accommodation.

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From
R1 250
per night, for 2 ppl
From
From R1 250
per night, for 2 ppl
From
R1 250
per night, for 2 ppl
Make a Booking
  • Capacity: 18 people
  • Check-in: 14:00 to 18:00
    Check-out: 11:00
  • Address: 1 Robert Armstrong Road, Canelands, Verulam, 4339, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGI4OTUxYWJhLTkxZjItNDE3MS05ODJmLWVjZjI5MDcxZTM5Zg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 250 per night, for 2 ppl 22 5 1 5 1 Robert Armstrong Road Canelands 4339 KwaZulu-Natal 021 201 8901 14:00-18:00 11:00 -29.635900278246 31.058349609375
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