Lake St Lucia Villas

Reno B

Kort verblyf ⋅ Gesin met klein kinders

5.0

Jan 2025

The ideal holiday venue for a family with kids. An absolute joy, as always. This is our 5th year in a row at the same place, for a reason. Everything about this venue is just excellent!

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Hi Reno, Thanks so much for taking the time to review. It was so lovely to see you and the girls again, and we are glad you enjoyed your stay. Here's to the next time!

Delene T

Kort verblyf ⋅ Gesin met tieners

4.8

Jan 2026

Perfekte vakansie plek. Baie goeie plekkie met groot spasie, skoon swembad en vriendelike diens. Sal net bietjie meer moeite moet doen met breekware. Kort paar goedjies.

Netheid

4.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Thank you, Delene, for your lovely review. I have already raised the issues with the kitchen supplies with the owners and will make sure they are restocked as soon as possible. We are also undertaking more training with the housekeeping team to raise our standards.

Kirsty M

Kort verblyf ⋅ Gesin met klein kinders

3.4

Apr 2026

Great location and service from the front desk. Everything else was disappointing. The cleanliness was terrible. The crockery was dirty. We had to wash everything that we used. The cupboards looked like they hadn't been wiped in ages! The shower had a dead praying mantis in it. The bathroom bin is all rusted and looks like a hazard. The bedding had stains and was so dusty. The ladies who clean daily do not sweep, so we had to ask for our own broom to do our own daily sweeping. The WiFi is so weak that it's better to just use your own data. The pool and the outdoor area were great.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

1.0

Diens

5.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Hi Kirsty, I am so sorry that this was such a terrible experience for you. If you had contacted me to discuss, I would have come personally to sort this for you. This is not the usual for our accommodation, and I am mortified to hear. The cleaning staff are normally great, and I can only apologise. If we aren't made aware at the time, then unfortunately, we cannot fix the issue. I came to give you a broom, but you didn't tell me anything. I will raise this with all cleaning staff. Please accept my sincere apologies.

Hein S

Lang verblyf ⋅ Gesin met tieners

4.8

Des 2025

Baie lekker plek, rustig, veilig, skoon en die see is net een van sy soort. Fantastiese plek met lekker geriewe. Ongetwyfeld die beste gasheer wat ons nog gehad het. Ons het weens verkeer baie laat aangekom en die gasheer het daar gewag om ons te verwelkom en 'n bottel wyn in die yskas gehad. Baie behulpsaam en gaan werklik uit hul pad om die tyd so gemaklik as moontlik te maak. Sal definitief weer besoek.

Netheid

4.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Thank you Hein for a wonderful review. We thoroughly enjoyed having you all to stay and it was only a pleasure to go above and beyond for you after your hold up on the way with traffic. We are putting in new procedures for the cleaning staff so that they pick up their game. Sorry it wasn't up to a 5 for cleanliness. This is something that we are providing additional training for.

Brenda V

Kort verblyf ⋅ Gesin met tieners

4.4

Des 2025

Overall we enjoyed the 7-day stay. The stay was nice, but the kitchen is totally understocked with cutlery, crockery, pots, pans, etc. They don't restock toilet paper, which can cause inconvenience.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Thanks for taking the time to leave a review, Brenda. It was lovely to meet you all. Kitchens are stocked with basic cutlery and crockery etc. for the number of people in the unit. Should you have noticed or wished for extra, you are most welcome to come and ask during your stay, and we would provide extra for you, no problem at all. Units are fully serviced daily, and I can only apologise if your toilet roll was not restocked. The team most certainly does restock daily; however, if there was an oversight on their part, I can raise this with them. This is not our usual standard.

Emily H

Kort verblyf ⋅ Saam met lewensmaat

5.0

Mrt 2024

Baie aangenaam. Ek sal dit weer doen in die toekoms. Dit was heerlik. Ons was vriendelik ontvang. Die gasvrou het uit haar pad gegaan om ons welkom te heet. Sy het ons ingelig oor die besienswaardighede in en rondom St. Lucia.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Thank you so much for your lovely review, Emily. It was a pleasure to have you stay with us. See you again next time. Nicky

Pieter S

Kort verblyf ⋅ Saam met lewensmaat

5.0

Feb 2024

Hierdie is 'n netjiese en ruim selfsorgeenheid met DSTV en lugversorger, asook voldoende toerusting. Hierdie is 'n netjiese en ruim selfsorgeenheid met DSTV en lugversorger, asook voldoende toerusting wat jy benodig vir 'n aangename verblyf.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Many thanks for taking the time to review our units. It was a pleasure to have you stay with us and we look forward to welcoming you again in the future. Lake St Lucia Management

Leon S

Kort verblyf

4.6

Des 2024

Awesome! Was baie lekker en stil. WiFi was net onbeskikbaar.

Netheid

4.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Mario

Lake St Lucia Villas

Thanks for taking the time to review, Leon. It was great to have you stay with us. There were a few days that the internet was playing up during your stay, and Telkom came out to sort the main tower in town. We are due to have Fibre installed soon.

Nonjabulo Z

Kort verblyf ⋅ Gesin met klein kinders

3.6

Des 2024

It was good but dirty; some of the balcony was worse being dirty. It was a great stay except that the entire house was dirty with a lot of dust. Worse, the floors were very dirty, and the showers were a nightmare; they should change them. The lounge air-conditioning was not working, which made it difficult to stay in the lounge as a family because of the heat.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

5.0

Ligging

2.0

Veiligheid

5.0

Waarde vir geld

5.0