+10
Self Catering in Hermanus

Ocean Whisper - Cottage

Reviews

3.8/ 5

Based on 1 review

Good

Cleanliness
5.0
Location
4.0
Value for money
3.0
Service
2.0
Safety
5.0
Jenny M
Short stay With partner
3.8
May 2026

A bad experience. The accommodation was OK, but it's part of a big house and the sit-out area was just a little passageway – very claustrophobic. The bedroom glass doors are locked and blocked out, and the swimming pool is right on top of those doors (not for your use). The noise made by the people in the main house was so bad that we hardly slept. Constant shouting and screaming, but it's not really their fault – they were young and having fun. Their patio was right over our bedroom, and the chairs were scraped across it all day. The clumping up and down the stairs never stopped. We had to leave the apartment to get some peace and quiet. On top of that, the smart TV would not work for us. Lingy couldn't help (said he tried his best!), and we then heard nothing more from him, so we had no TV to help deaden the sound of the chaos above and next to us. This is the first time we've had such a bad experience over many years of renting accommodation all over the world. The website, you MUST tell your customers to take their Netflix codes, and the apartment should not be let if there are people in the main house. Not sure how our Netflix codes work off-site, but we could have tried if we'd known the host did not make the TV available to his guests. You'd better warn guests about the noise factor if the main part of the house is let at the same time as the apartment. Altogether, a bad experience.

Cleanliness
5.0
Service
2.0
Location
4.0
Safety
5.0
Value for money
3.0
Lingy
Ocean Whisper - Cottage
Thank you for taking the time to share your feedback. I am sorry to hear that your stay did not meet your expectations. The cottage is advertised as a separate one-bedroom unit that forms part of a larger property, and all listing photos accurately reflect both the interior and the outdoor areas available to guests. The listing also does not include access to the swimming pool as an amenity for cottage guests. Regarding the Smart TV, guests are required to log in using their own streaming service accounts, such as Netflix, as personal subscriptions are not provided. I appreciate your feedback regarding this, and I will ensure that this information is communicated more clearly in the future. I am available to guests 24 hours a day should any issues arise during their stay. Had I been informed that noise was affecting your comfort, I would have gladly addressed the matter with the guests in the main villa in an effort to improve the situation. The cottage offers private, secure accommodation at a price point that reflects the size of the unit and the amenities provided. While many guests have enjoyed the convenience and value it offers, I understand that individual preferences and expectations can differ. Thank you once again for your feedback, as it helps me continue to improve the guest experience.

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3.8/5

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Properties 2

Reviews 1

On LekkeSlaap 10 months

From R1 250
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From R1 250
R1 250 R1 125
per night (sleeps 2)
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From R1 250
R1 250 R1 125
per night (sleeps 2)
Reserve

140 Church Street, Hermanus, Hermanus, 7200, Western Cape

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  • Free cancellation available
  • Sleeps 2 guests
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA1c77ad74a2c29f036a738df97f55b8602a642cf43789929a59db439ebdf57d6049b1e03a660b11811e87e8cae03de6613859?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 250 nowFrom R1 125 per night (sleeps 2) 1 5 1 4 140 Church Street Hermanus 7200 Western Cape 021 201 8901 14:00-23:00 10:00 -34.429258 19.2222312
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