We are surprised by this review, as it is the first negative feedback we have received in over a decade of operating this apartment, during which we have consistently maintained an excellent reputation. No concerns were raised at check-in, and the guest was offered early check-in and check-out at no additional cost. The following morning, we immediately offered assistance with relocation to another apartment of their choice, including transport, which was declined, and a refund for the remaining nights was also offered. While we understand construction is taking place nearby due to beachfront upgrades, which is unfortunately out of our control, the apartment was left in a condition far below our usual standards. This included windows left open in the rain, a broken ornament, a loose coffee table leg, blood stains on the sheets, overflowing refuse bins, dirty dishes, and sand throughout the apartment. Minor glass stains occurred due to the dishwasher. We take great pride in maintaining our apartment in excellent condition, and all prior reviews regarding cleanliness have been positive. Guests who do not respect the property or behave in this manner will, regrettably, not be accommodated in the future.