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+28
Hotel in Midrand

The Constantia Hotel

Reviews

2.6/ 5

Based on 9 reviews

Cleanliness
2.6
Location
2.7
Value for money
2.6
Service
2.2
Safety
3.0
Pride N
Short stay ⋅ Family with young children
3.6
Mar 2024

Good, just needs improvement in cleaning and their menu. The place was an equipped place for a family vacation. I just didn't like the fact that our room was not prepared when we arrived, and their place is not clean. There are stains on the couches and dirt in some areas.

Cleanliness
2.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
3.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel
Dear Pride, Thank you for taking the time to share your experience with us, and we are glad to hear that you found Constantia Hotel Midrand to be a well-equipped place for a family vacation. We do, however, sincerely apologise that your room was not ready upon arrival and that the cleanliness of certain areas fell short of your expectations. Please be assured that we are under new management and are actively working to raise our housekeeping standards, including the condition of our furnishings and communal spaces. Your feedback is invaluable and has been shared with the relevant teams to ensure improvements are made. We would love the opportunity to welcome your family back and show you the progress we are making. Warm regards, Maria Constantia Hotel Midrand
Anonymous Guest
1 night stay ⋅ Family with teenagers
1.4
Feb 2024

Cleanliness
1.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel
Dear Aldean, Thank you for taking the time to share your feedback, and we sincerely apologise that your stay did not meet your expectations. Please note that Constantia Hotel Midrand is now under new management, and we are fully committed to raising our standards across all areas of the guest experience. The concerns you have raised — including the cleanliness of the room, the absence of basic amenities such as toilet paper and milk, and the delay in receiving your room key — are taken very seriously and are not reflective of the standards we are working hard to establish. We would like to assure you that these matters have been addressed with the relevant departments. We genuinely value your feedback as it helps us improve, and we sincerely hope you will give us the opportunity to welcome you back and show you the positive changes we are making. Warm regards, Maria
Lydia V
1 night stay
1.0
Sep 2023

Goo, goo, goo. The place was horrible. The bedding was dirty and torn. The room was dirty. The noise was unbearable. No thanks, would not recommend them.

Goor, goor, goor. Die plek waas aaklig. Die beddegoed was vuil en geskeur. Die kamer was vuil. Die lawaai was onuithoudbaar. Nee dankie, sal nie hulle aanbeveel nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel

Dear Lydia, Thank you very much for your feedback. We are truly sorry to hear about your experience during your stay in September 2023. We would like to assure you that Constantia Hotel Midrand is currently under new management, and the issues you mentioned — including the cleanliness of the room, the condition of the bedding, and the noise — are being actively addressed as part of our commitment to significantly improving our guests' experience. We understand your disappointment and regret that we were unable to meet your expectations at the time. We sincerely hope that you will give us a second chance to show you the positive changes that have been made. Kind regards, Maria Constantia Hotel Midrand

Beste Lydia, Baie dankie vir u terugvoer. Ons is opreg jammer om te hoor van u ervaring tydens u verblyf in September 2023. Ons wil u verseker dat Constantia Hotel Midrand tans onder nuwe bestuur is, en die kwessies wat u genoem het — insluitend die netheid van die kamer, die toestand van die beddegoed, en die lawaai — word aktief aangespreek as deel van ons verbintenis om ons gaste se ervaring aansienlik te verbeter. Ons verstaan u teleurstelling en betreur dit dat ons destyds nie aan u verwagtinge kon voldoen nie. Ons hoop opreg dat u ons 'n tweede kans sal gee om u te wys watter positiewe veranderinge aangebring is. Vriendelike groete, Maria Constantia Hotel Midrand

This review has been automatically translated using Google.
Jakkie H
1 night stay ⋅ With partner
3.0
Nov 2022

There was a commotion all night. People were partying and making noise until the early hours of the morning. There is a bar on site. There is no time limit on what time people can visit. People sing and scream until the early hours of the morning. We couldn't sleep much with the commotion.

Daar was 'n rumoer heelnag. Mense het gekuier en lawaai tot in die vroeë oggendure. Daar is 'n kroeg op die terrein. Daar is geen tydsbeperking op hoe laat mense kan kuier nie. Mense sing en gil tot in die vroeë oggendure. Ons kon nie veel slaap met die rumoer nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Luxury Double Room
Mitch
The Constantia Hotel

Dear Jakkie, Thank you very much for taking the time to share your experience with us. We fully understand how important a peaceful night's sleep is, and we sincerely regret that the noise from the bar negatively affected your stay in November 2022. We are pleased to inform you that Constantia Hotel Midrand is currently under new management. Measures have been put in place to ensure that the activities on site, including the bar, do not disturb our guests' rest. We hope that you will give us a second chance to welcome you and provide you with a much more pleasant and peaceful experience. Kind regards, Maria Constantia Hotel Midrand

Beste Jakkie, Baie dankie dat u die tyd geneem het om u ervaring met ons te deel. Ons verstaan volkome hoe belangrik 'n rustige nag se slaap is, en ons betreur dit opreg dat die lawaai van die kroeg u verblyf in November 2022 negatief beïnvloed het. Ons is bly om u te laat weet dat Constantia Hotel Midrand tans onder nuwe bestuur is. Maatreëls is ingestel om te verseker dat die bedrywighede op die terrein, insluitend die kroeg, nie ons gaste se rus versteur nie. Ons hoop dat u ons 'n tweede kans sal gun om u te verwelkom en u 'n veel aangenamer en rustiger ervaring te bied. Vriendelike groete, Maria Constantia Hotel Midrand

This review has been automatically translated using Google.
Cynthia P
Short stay ⋅ With friends
2.2
Apr 2022

Not very happy. We were not happy with the restaurant. Food was terrible and still had to pay full price. We had to drive out to get better food. Bad attitude. TV - Channels should be upgraded. Suggest to get Openview.

Cleanliness
2.0
Service
1.0
Location
1.0
Safety
2.0
Value for money
5.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel
Dear Cynthia, Thank you for taking the time to share your feedback from your stay in April 2022. We are sorry to hear that your experience at our restaurant did not meet your expectations, and we regret any inconvenience caused. Please note that Constantia Hotel Midrand is now under new management, and improving our food quality and the attitude of our staff are among our top priorities. We also appreciate your suggestion regarding the TV channels and will take it into consideration as we continue to upgrade our facilities for our guests' comfort. We hope you will give us another opportunity to welcome you back and experience the positive changes we have made. Warm regards, Maria
Anri D
1 night stay ⋅ Family with teenagers
1.0
Mar 2022

Very bad experience. Can't believe the place is being advertised by the website. Poor service, bed linen full of spots, not suitable for children to stay there, more of a place to hang out, there is shouting and noise until the morning hours. Would not recommend to anyone.

Baie slegte ervaring. Kan nie glo die plek word deur die webtuiste geadverteer. Swak diens, beddegoed vol kolle, nie geskik vir kinders om daar te bly, meer 'n kuierplek, daar word geskree en lawaai tot in die oggendure. Sal dit vir niemand aanbeveel nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel

Dear Anri, Thank you very much for sharing your experience with us, albeit a negative one. We are truly sorry to hear that your stay in March 2022 did not meet your expectations — especially as a family with teenagers. The issues you mentioned, namely poor service, the condition of the bedding, and the noise until the early hours of the morning, are unacceptable and we completely understand your disappointment. We are pleased to inform you that Constantia Hotel Midrand is currently under new management. These matters are being taken seriously, and significant changes have already been made to create a safer and more pleasant environment for all our guests, especially families. We hope that you will give us a second chance to show you how far we have come. Kind regards, Maria Constantia Hotel Midrand

Beste Anri, Baie dankie dat u u ervaring met ons gedeel het, al was dit 'n negatiewe een. Ons is opreg jammer om te hoor dat u verblyf in Maart 2022 nie aan u verwagtinge voldoen het nie — veral as 'n gesin met tieners. Die kwessies wat u genoem het, naamlik swak diens, die toestand van die beddegoed, en die lawaai tot in die vroeë oggendure, is onaanvaarbaar en ons verstaan volkome u teleurstelling. Ons is bly om u te laat weet dat Constantia Hotel Midrand tans onder nuwe bestuur is. Hierdie sake word ernstig opgeneem, en aansienlike veranderinge is reeds aangebring om 'n veiliger en aangenamer omgewing vir al ons gaste, veral gesinne, te skep. Ons hoop dat u ons 'n tweede kans sal gun om u te wys hoe ver ons gekom het. Vriendelike groete, Maria Constantia Hotel Midrand

This review has been automatically translated using Google.
Fiona M
Short stay ⋅ With friends
4.8
Apr 2021

Was amazing. I can't complain much. All was in order.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel
Dear Fiona, Thank you so much for your wonderful feedback! We are thrilled to hear that you and your friends had an amazing stay with us and that everything was in order. It was a pleasure having you, and we look forward to welcoming you back to Constantia Hotel Midrand again soon! Warm regards, Maria
Marilet S
1 night stay ⋅ Family with young children
3.8
Nov 2021

Comfortable overnight facility. The hotel is very old but neat. However, we had some issues with the room. When we checked in we were given the wrong room. Another room was provided but no coffee or tea or any hot refreshments were provided. Other residents also have little respect for guests next to them.

Gemaklike oornagfasiliteit. Die hotel is baie oud maar netjies. Ons het egter probleme gehad met die kamer. Toe ons inboek was die verkeerde kamer aan ons gegee. 'n Ander kamer is voorsien maar geen koffie of tee of enige warm verversings is voorsien nie. Ander inwoners het ook min respek vir gaste langs hulle.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Luxury Twin Room
Mitch
The Constantia Hotel

Dear Marilet, Thank you very much for your feedback and for highlighting the positive aspects of your stay, such as the cleanliness of the hotel — it is truly appreciated. However, we regret the inconvenience you experienced with the wrong room initially allocated, as well as the absence of hot refreshments in your room. These are standard amenities that every guest should receive, and we apologize that this was not the case. We also note your comment regarding the behavior of other residents and will take it seriously. Constantia Hotel Midrand is currently under new management, and we are actively working to improve our check-in process, room completion and overall guest experience. We hope to welcome you and your family back and provide a much better experience. Kind regards, Maria Constantia Hotel Midrand

Beste Marilet, Baie dankie vir u terugvoer en dat u die positiewe aspekte van u verblyf, soos die netheid van die hotel, uitgesonder het — dit word opreg waardeer. Ons betreur egter die ongerief wat u ervaar het met die verkeerde kamer wat aanvanklik toegeken is, asook die afwesigheid van warm verversings in u kamer. Dit is standaard geriewe wat elke gas behoort te ontvang, en ons vra om verskoning dat dit nie die geval was nie. Ons neem ook kennis van u opmerking oor die gedrag van ander inwoners en sal dit ernstig opneem. Constantia Hotel Midrand is tans onder nuwe bestuur, en ons werk aktief daaraan om ons inboekproses, kamervoltooiing en algehele gasteervaring te verbeter. Ons hoop om u en u gesin weer te verwelkom en 'n veel beter ervaring te bied. Vriendelike groete, Maria Constantia Hotel Midrand

This review has been automatically translated using Google.
Thabang C
1 night stay ⋅ With partner
2.6
Oct 2021

The noise there was just unbearable, couldn't sleep a wink as it went on till the morning. There was no courtesy water, no coffee/tea, only milk and sugar. When we arrived, there was no one at reception and we had to call for them to send someone. I think the place can do better. Other guests who welcomed us were also complaining about their service.

Cleanliness
3.0
Service
1.0
Location
3.0
Safety
4.0
Value for money
2.0
Room stayed in
Luxury Double Room
Mitch
The Constantia Hotel
Dear Thabang, Thank you for sharing your feedback from your stay in November 2021. We sincerely apologise for the experience you had. The issues you raised — including the noise levels, the absence of courtesy water and coffee/tea in your room, and the lack of staff at reception upon your arrival — are all matters that fall below the standard of hospitality we aim to provide. Please be assured that Constantia Hotel Midrand is now under new management, and addressing exactly these kinds of concerns is at the heart of the changes we are making. Ensuring that guests are properly welcomed, rooms are fully stocked, and noise is managed are all priorities we are actively working on. We appreciate your belief that we can do better — we share that belief, and we would love the opportunity to prove it to you. Warm regards, Maria

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Reviews 9

On LekkeSlaap 5 years

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546 16th Road, Constantia Business Park, Midrand, 1682, Gauteng

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  • Sleeps 84 guests
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd915846d116cd4e629f3ccfb8db310a150f5f3a304fcb7d1a173ec6a9d8a3e842af306364c5ebaf43e6376761c12c809ac19?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 018 nowFrom R916 per night (sleeps 2) 9 5 1 3 546 16th Road Constantia Business Park 1682 Gauteng 021 201 8901 14:00-19:00 10:00 -25.975361 28.132391
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