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The Point Hotel

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3.6/5

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Properties 1

Reviews 80

On LekkeSlaap 12 years

Review Summary

3.6 out of 5from 80 reviews for The Point Hotel
Cleanliness
3.0/5
Service
3.5/5
Location
4.6/5
Safety
3.7/5
Value for money
3.0/5
Stephanie O - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephanie O

I will be back.

Uitstekend. Die verrassing in die kamer vir my 85-jarige moeder uit die boeke. Ontbyt is ook uitstekend.

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I will be back.

Outstanding. The surprise in the room for my 85-year-old mother from the books. Breakfast is also excellent.

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Pieter S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter S
With spouse/partner

Fantasties.

Fantastiese verblyf. Fantastiese uitsig en fantastiese kos.

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Fantastic.

Fantastic stay. Fantastic view and fantastic food.

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Lizel N - Feb 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Lizel N
With spouse/partner

Ons het net oorgeslaap. Nie veel tyd daar spandeer nie. Die bed was gemaklik. Deure klap net heeltyd.

Ligging is fantasties. Kamers kort bietjie aandag.

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We just slept over. Not much time spent there. The bed was comfortable. Doors just keep slamming.

Location is fantastic. Rooms need some attention.

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Anton V - Jan 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Anton V
With spouse/partner

Teleurgesteld.

2 jaar terug het ek ook hier gebly. Baie agteruit gegaan. Hotel en kamers kort dringend 'n opknapbeurt. Dit is duidelik dat hier niks aan die geld spandeer word nie.

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Disappointed.

2 years ago I also stayed here. Regressed a lot. Hotel and rooms are in urgent need of renovation. It is clear that nothing is spent on the money here.

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Rene B - Dec 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
1/5
Value for money
1/5
Rene B
Family with young children

Skokkend- 0-ster akkommodasie.

Dit was ongelukkig die swakste verblyf vir die tipe verblyf, ligging en prys. Dit was vuil, onnet, daar was 'n walglike reuk in die gange. Badkamer was verskriklik vuil. 'n Vuil en gebreekte skuifdeur wat nie kan sluit of ordentlik oop en toe maak nie, wat uitloop op 'n vuiler stoep. Geen parkering vir gaste nie. Wat 'n teleurstelling. Hoop dat ek my betaling sal terug kry aangesien ons nie daar kon bly nie.

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Shocking - 0 star accommodation.

Unfortunately, this was the worst accommodation for the type of accommodation, location and price. It was dirty, untidy, there was a disgusting smell in the corridors. Bathroom was terribly dirty. A dirty and broken sliding door that won't lock or open and close properly, opening onto a dirtier porch. No parking for guests. What a disappointment. Hope that I will get my payment back as we could not stay there.

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Victor M - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Victor M
With spouse/partner

Heerlik.

Lekker gekuier - tydjie was net te kort.

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Delicious.

Had a great time - time was just too short.

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Ashley B - Dec 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Ashley B
With spouse/partner

We will not be visiting again.

Unfortunately, the hotel being rated as a 4-star did not meet our expectations. The cleanliness of the hotel and rooms was far below par. Our external sliding door was not able to lock at all. We did not even have the included breakfast as the buffet did not look sanitary or acceptable.

John C - Nov 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
John C
With spouse/partner

Rooms are well equipped for a comfortable stay. Closeby restaurants are good.

We were looking for a "spoil" overnight stop on our road trip back to KZN from Cape Town. We saw the Point Hotel while going through our options. The hotel rooms have stunning views! The hotel is not at all geared up for power outages though. The hotel is owned by a family from India who choose not to mingle with the guests.

Klaas B - Oct 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
3/5
Klaas B
With spouse/partner

Goeie ligging, parkering bekommernis.

Parkering in openbare area.

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Good location, parking concern.

Parking in public area.

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Annette L - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annette L
Individual traveler

Ongelooflik ontspannend. Kamer 410 se uitsig is WOW!

Vandat ek ingeboek het, het ek tuis gevoel. Personeel is tops en ontbyt was heerlik.

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Incredibly relaxing. Room 410's view is WOW!

From the moment I checked in I felt at home. Staff are top and breakfast was delicious.

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Karen D - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen D
With friends

Perfekte naweek kuier.

Ons het ons Karoo to Coast naweek by The Point Hotel afgesluit. Wonderlike bestemming. Alhoewel hulle waterskade gehad het die vorige naweek, het hulle hul bes gedoen om ons verblyf heerlik te maak. Die uitsig is absoluut ademrowend, en die chef se omelet is 'next level'! 5 goue sterre van ons af!

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Perfect weekend visit.

We ended our Karoo to Coast weekend at The Point Hotel. Wonderful destination. Although they had water damage the previous weekend, they did their best to make our stay wonderful. The view is absolutely breathtaking, and the chef's omelette is 'next level'! 5 gold stars from us!

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Pieter P - Sep 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Pieter P
With spouse/partner

Geen DStv. Slegte diens.

Hysbak buite werking. Vuil kamer. Geen melk of menu om van te bestel in die hotel.

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No DStv. Bad service.

Elevator out of order. Dirty room. No milk or menu to order from in the hotel.

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Anonymous Guest - Sep 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With spouse/partner

``The place looks a bit "run-down" The bathroom was upgraded but all the other things are in urgent need of renovation.

The terrace and the furniture are untidy and in need of renovation. Lots of rust linls and right. That lacks a good maintenance man. The place is probably not worth the price you are asking.

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Trevor F - Jul 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
1/5
Value for money
1/5
Trevor F
With spouse/partner

Worst hotel stay.

The service was poor, although the gentleman at reception was very friendly and apologetic, it's not his fault the place is run down. No contingency plan for loadshedding. No emergency lighting in stairwells. I just pray that there won’t be an emergency evacuation during loadshedding. This was our first and last time, a very disappointing experience, never again. Would not recommend it to anyone.

The Point Hotel 's response

Hi Trevor,

Thank you for your review and we endeavor to do our best. The Hotel is currently undergoing some renovations and will be greatly improved in the future. We wish you all the best and we thank you for staying with us.

Kind Regards

The Point Hotel
Riaan T - Jul 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
1/5
Value for money
1/5
Riaan T
With spouse/partner

Teleurgesteld!

Die beste van ons verblyf was die uitsig! Geskenkbewys gemors op plek wat geadverteer/bemark word as 4 ster.

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Disappointed!

The best part of our stay was the view! Gift voucher rubbish at place advertised/marketed as 4 star.

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Shawn B - Jul 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
2/5
Value for money
1/5
Shawn B
With spouse/partner

The hotel is dirty and stinks!

The location of the hotel was fantastic with breathtaking views, but the hotel itself is not looked after and the place smelled. I wanted to stay as little as possible in the hotel itself.

Amelia D - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Amelia D
Family with teenagers

Teleurgesteld.

Die uitsig is asemrowend en seker van die beste in Mosselbaai. Die hotel self is afgeskeep. Die reuk van die skoonmaakmiddels moet regtig aandag kry, dis regtig onaangenaam. Die hysbak werk nie. Die ontbyt was nie op standaard nie. Ons sal ongelukkig nie weer daar bly nie.

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Disappointed.

The view is breathtaking and probably one of the best in Mossel Bay. The hotel itself is neglected. The smell of the cleaning products really needs attention, it's really unpleasant. The elevator doesn't work. The breakfast was not up to standard. Unfortunately we will not stay there again.

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Francois L - Apr 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Francois L
With spouse/partner

Die personeel was vriendelik en behulpsaam.

Die suite was oud en die gordyne was uitgehak.

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The staff were friendly and helpful.

The suite was old and the curtains were torn.

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Ryan H - Apr 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ryan H
With spouse/partner

Perfekte ligging. Billike prys.

Baie billike prys vir die ligging van die Hotel. Vriendelike 'staff'. Sal die bly nog lekkerder gemaak het as daar nie maintenance werkers heeldag verf en kap nie. Kroegfasiliteite was nie beskikbaar nie.

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Perfect location. Reasonable price.

Very reasonable price for the location of the Hotel. Friendly 'staff'. Would have made the stay even more enjoyable if there were no maintenance workers painting and chopping all day. Bar facilities were not available.

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Francois V - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Francois V
Family with young children

Beste uitsig en vriendelike diens.

Ek was bekommerd oor die swak resensies, maar ons het 'n goeie ervaring gehad. Ja, goed is geroes met mufplekkies hier en daar en die ruite en balkon was "vuil", maar onthou, hierdie plek sit letterlik 20 meter vanaf die Indiese Oseaan met rotse wat baie seesproei veroorsaak. Dit in ag geneem lyk die plek eintlik baie goed. Ja, die gebou kort onderhoud en aandag, maar dit is niks erger as by 2 ander hotelle waar ek die afgelope jaar gebly het wat ook maar 'n slagoffer van die Covid-grendelstaat was nie. Ons het ook nie eers geweet van beurtkrag nie, wat of beteken hulle word uitgesluit of hulle het kragopwekking wat heeltyd werk.

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Best view and friendly service.

I was worried about the poor reviews, but we had a good experience. Yes, things were rusted with mold spots here and there and the windows and balcony were "dirty", but remember, this place sits literally 20 meters from the Indian Ocean with rocks that cause a lot of sea spray. That being said, the place actually looks pretty good. Yes, the building needs maintenance and attention, but it's no worse than at 2 other hotels I've stayed at in the past year that were also victims of the Covid lockdown. We also didn't even know about load shedding, what or means they are shut down or have power generation running all the time.

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Ampie F - Mar 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Ampie F
With spouse/partner

Mixed emotions.

Ons het lekker gebly met 'n wonderlike uitsig oor die see. Ongelukkig was daar dinge wat nie op standaard is, en dit doen geweldig afbreek met 'n vakansie. 1. Koffiekoppies in kamer was omgedop in piering en duidelik nie behoorlik skoongemaak nie met koffiewater van iemand anders se gebruik nog in piering. 2. Skuifdeur na balkon se spore is baie vuil en is vir seker baie lanklaas skoongemaak. 3. Basis van bed het geen bedekking oor nie en lyk baie "unwelcoming" by aankoms. 4. Handdoeke was op tweede dag nie vervang en wat verwyder is nie teruggesit nie. 5. In badkamer val die fixture vir toiletpapier en handhanddoek van die mure af. 6. Beddegoed is duidelik ook al nodig om opgradeer te word. 7. Gordyne hang op vloer en lyk onnet en nie meer skoon nie. Was eintlik baie teleurstellend om die kamer in so 'n toestand te kry. Andersins kan ons nie kla nie - personeel is vriendelik en behulpsaam en uitsig fantasties. Dit het opgemaak vir dit wat nie op standaard was in kamer 305 nie.

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Mixed emotions.

We had a great stay with a wonderful view of the sea. Unfortunately, there were things that were not up to standard, and this greatly detracts from a holiday. 1. Coffee cups in room were covered in saucers and clearly not cleaned properly with coffee water from someone else's use still in saucers. 2. Sliding door to balcony's tracks are very dirty and have probably not been cleaned for a long time. 3. Base of bed has no covering left and looks very "unwelcoming" on arrival. 4. Towels were not replaced on the second day and those that were removed were not put back. 5. In the bathroom, the fixture for toilet paper and hand towel falls off the walls. 6. Bedding is clearly also in need of upgrading. 7. Curtains hang on the floor and look untidy and no longer clean. Was actually very disappointing to get the room in such a condition. Otherwise we can't complain - staff are friendly and helpful and view fantastic. It made up for what was not up to standard in room 305.

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Anonymous Guest - Feb 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With spouse/partner

The elevator did not work. Bath water was brown.

Bathroom is neglected. Short paint and attention. Thiolet was very low. For someone who has back or knee problems, it is too low.

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Lizette O - Feb 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Lizette O
With spouse/partner

Het nie aan verwagting voldoen nie.

Daar was nie handdoeke nie en stoep was vuil.

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Did not live up to expectations.

There were no towels and the porch was dirty.

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Louise J - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise J
With spouse/partner

Fantastic.

Vriendelikste personeel. Niks was vir hulle te veel moeite nie.

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Fantastic.

Friendliest staff. Nothing was too much trouble for them.

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Johan S - Feb 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Johan S
With spouse/partner

Puik ligging, maar kort baie aandag.

Twee kere 'n strykplank en strykyster versoek. Ontvangs het biede kere bevestig sal binne 5 min by kamer wees. Nooit opgedaag nie. Personeel sit aan vir ontbyt voordat gaste klaar bedien is. Algemene huishouding nie op die standaard vir wat adverteer word nie.

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Great location but needs a lot of attention.

Twice requested an ironing board and iron. Reception confirmed twice will be at room within 5 min. Never showed up. Staff sit down to breakfast before guests have finished being served. General housekeeping not up to advertised standard.

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Lardus B - Feb 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
1/5
Lardus B
On business

Heerlike ontbyt maar netheid / onderhoud glad nie op standaard nie.

Pragtige uitsig maar ongelukkig was kamers net bolangs skoongemaak. Vorige gaste se rookvullis nog op grond gelê en matte vol hare gewees. Sleg om te hoor van jou buitelandse gas as jy gehoop het die standaarde darem soos 'n 4-ster-hotel.

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Delicious breakfast but cleanliness / maintenance not up to standard at all.

Beautiful view but unfortunately rooms were only cleaned upstairs. Previous guests' smoking rubbish was still lying on the ground and carpets were full of hair. Bad to hear from your foreign guest if you were hoping for the standards at least like a 4-star hotel.

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Andy S - Feb 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
2/5
Andy S
On business

Very dirty and run-down, no maintenance.

One gets the feeling that they just want to make money and never fix anything.

Jacqui S - Feb 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Jacqui S
With spouse/partner

Very disappointed.

The stairs do not work and having been discharged from the hospital 5 days previously, I could not climb stairs. The chef managed to serve me a 'medium fillet steak' as an overcooked, tough piece of leather. Our orders were wrong after waiting an hour. Buffet breakfast had no fresh fruit. Everything out of a tin. Ask for oats. Sorry, no. Bacon so salty it could not be eaten.

Peter D - Jan 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Peter D
With spouse/partner

Disappointed.

Falsely advertised and the room services are not up to scratch. And how do you have a lift that's been out of order forever?

Elsabe R - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Elsabe R
With spouse/partner

Dit was heerlik.

Ontbyt was ingesluit en dit was baie lekker. Ons het 1 aandete daar geëet, en die kos was baie lekker en goed geprys. Ons uitsig en balkon op 3de vloer was die beste van als. Jy kan net sit en kyk na die mooiste see-uitsig. Zipliners gly voor jou kamer verby. Mense baljaar onder in die water tussen die rotse. Ons het ook daar gaan swem, water is heerlik. Ligging was regtig perfek. Sal definitief dit aanbeveel. Niks luuks nie, maar als was skoon en netjies.

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It was delicious.

Breakfast was included and it was very nice. We had 1 dinner there, and the food was very tasty and well priced. Our view and balcony on the 3rd floor was the best of all. You can just sit and look at the most beautiful sea view. Zipliners slide past your room. People frolic in the water between the rocks. We also went swimming there, water is delicious. Location was really perfect. Would definitely recommend it. Nothing fancy, but everything was clean and tidy.

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Bernhard R - Jan 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Bernhard R
Family with young children

Great location for kids and staff very friendly. Hotel needs maintenance and there is no designated secure parking.

Positives: The hotel has an amazing location for kids and is on the ocean. Reasonable value for money and staff are very friendly and helpful. Negatives: The hotel needs an overall upgrade and repairs. There is no designated secure parking.

Pieter R - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Pieter R
With spouse/partner

Could be great but is far from it.

Sadly this hotel won't see me again. Let's start with the positives: stunning location / views. Clean bed sheets. Friendly staff. Good breakfast. But the entire place is rundown, tired and in desperate need of a full refurbishment. The hot water runs a nasty brown colour, the decor is basic and very dated, the TV and the deckchairs were broken, everything is rusted and the windows were filthy. The room service staff are badly trained and in the ten days that we stayed there not once got everything right, always missing some kind of basic (no toilet paper, no towels, no restocked coffee, no milk, no soap, etc.) It's a shame because the place has tons of potential to be a fantastic hotel. However, for the price, there are literally hundreds of better options in the area. Avoid.

Michele D - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Michele D
Family with teenagers

Ligging is fantasties, baie ekker gebly. Netjiese kamers.

Ontbyt was nie smaaklik nie.

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Location is fantastic, very nice stay. Neat rooms.

Breakfast was not tasty.

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Lyndall V - Dec 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Lyndall V
Family with young children

Goed.

Pragtige see-uitsig, lekker ontbyt en goed geleë vir ouers met kinders.

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Well.

Beautiful sea view, nice breakfast and well located for parents with children.

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Petrus V - Dec 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Petrus V
Family with young children

Goeie diens en uitstekende uitsig.

Covid het 'n negatiewe impak op die toeriste gehad. Om kommentaar te lewer oor die voorkoms van die hotel sal onregverdig wees. Die kamers was skoon, diens uitstekend en die uitsig ongelooflik.

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Good service and excellent view.

Covid has had a negative impact on the tourists. To comment on the appearance of the hotel would be unfair. The rooms were clean, service excellent and the view incredible.

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Gerrit V - Dec 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Gerrit V
With spouse/partner

Bad experience.

Dirty rooms, ran out of coffee and milk. Had to ask for towels, stoep has not been swept for 4 days. Rooms need painting, TV not working.

Marchele O - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marchele O
Individual traveler

Dit was rustig en heerlik.

Uitkyk oor die see was heerlik.

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It was peaceful and lovely.

View over the sea was wonderful.

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Werner R - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner R
Family with teenagers

Goeie vriendelike diens.

En lekker ontbyt. Mooi skoon.

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Good friendly service.

And nice breakfast. Nice clean.

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De Wet V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
De Wet V
Family with young children

Wonderlike kuier.

Baie gelukkig met die hotel en die vriendelike en behulpsame personeel.

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Wonderful visit.

Very happy with the hotel and the friendly and helpful staff.

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Stephanus L - Dec 2022
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephanus L
With spouse/partner

Uitstekende ligging. Baie vriendelike personeel.

Hotel bietjie verwaarloos. Benodig opknapping. Water wat dam op balkon, stukkende stoepstoele. Egter lekker gekuier. Uitstekende ontbyt.

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Excellent location. Very friendly staff.

Hotel a bit neglected. Needs renovation. Water pooling on balcony, broken patio chairs. Have a good time though. Excellent breakfast.

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Jo-marie V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jo-marie V
Large group

Fantasties.

Die lekkerste wegbreek wat ons as skoolgroep nog gehad het. Ligging is fantasties, kos is uitstekend en die uitsig is pragtig. Ons het so lekker gekuier.

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Fantastic.

The best break we have ever had as a school group. Location is fantastic, food is excellent and the view is beautiful. We had such a good time.

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Toinette M - Nov 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Toinette M
Family with teenagers

Ons het dit glad nie geniet nie.

Die beddens was verskriklik hard, ons moes 3 keer ontvangs vra om vir ons duvets te bring, sodat ek net my bed bietjie sagter kon maak, aangesien ek deelgeneem het aan die Ironman en my slaap nodig gehad het. Die hotel het sleg geruik, daar was ook nie kos beskikbaar vir vegetariërs nie, aangesien die kok wat dit maak nie aan diens was vir die naweek nie. Parkeerplek was 'n groot probleem Saterdag en Sondag, maar dit is was te verstane want die hotel was bespreek vir die Ironman-geleentheid. Wat ons nie waardeer het nie, was die houding waarmee die ontvangsdame ons in kennis gestel het dat sy nie geweet het dat daar gereël is vir parkering vir die hotelgaste nie. Die hotel het nie 'n dranklisensie nie, so ons kon nie eens na die race 'n bier drink nie. Die badkamerkassie se laai was vrot en die kamers se vloere was seepglad. Die handdoeke in die badkamer was dun en geskif. Hierdie hotel is beslis nie 'n 4-ster hotel nie en aandag gaan gegee moet word aan die voorkoms.

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We did not enjoy it at all.

The beds were terribly hard, we had to ask reception 3 times to bring us duvets, so I could just make my bed a little softer, as I was participating in the Ironman and needed my sleep. The hotel smelled bad, there was also no food available for vegetarians as the cook who makes it was not on duty for the weekend. Parking was a big problem on Saturday and Sunday, but that was understandable because the hotel was booked for the Ironman event. What we did not appreciate was the attitude with which the receptionist informed us that she did not know that parking had been arranged for the hotel guests. The hotel doesn't have a liquor license, so we couldn't even have a beer after the race. The bathroom cabinet's drawer was rotten and the rooms' floors were soapy. The towels in the bathroom were thin and chipped. This hotel is definitely not a 4-star hotel and attention is going to have to be paid to the appearance.

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Riana P - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
5/5
Riana P

Die verblyf is absoluut asemrowend.

Dit is presies soos die foto's. Die mense is baie vriendelik wat daar werk en hanteer alle kliënte buiteland/plaaslik dieselfde. Die enigste negatiewe kommentaar wat ek kan gee is dat dit nie aandui dat jy jou voertuig buite moet parkeer nie. Daar is nie parkering vir jou voertuig nie. Jy moet in die straat stop en dan van 10 uur die aand is daar 'n motorwag.

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The accommodation is absolutely breathtaking.

It is exactly like the pictures. The people who work there are very friendly and treat all foreign/local customers the same. The only negative comment I can give is that it doesn't indicate that you have to park your vehicle outside. There is no parking for your vehicle. You have to stop in the street and then from 10 o'clock in the evening there is a car guard.

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Anonymous Guest - Oct 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Not too bad.

I booked a room with a double bed and ended up with 2 single beds. No TV remote. Toilet seat is loose with the result that you have to place your things well before relaxing otherwise the seat will slide out from under you. Otherwise not too bad.

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Pauline L - Oct 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
2/5
Pauline L

Teleurstellend.

Ons het vakansie gehou saam met my 70 jarige ma. Die hyser was buitewerking, blykbaar vir 'n lang tyd al en nie a.g.v. loadshedding nie. Ons moes die heeltyd trappe klim met my ma (het op boonste vloer gebly) en self sukkel met die tasse op en af. Dalk as daar ou mense is wat sukkel met trappe klim voor die bespreking bevestiging noem dat geen hysbakgeriewe is nie. Die kamers benodig dringende instandhouding. Geen DStv, slegs SABC. Definitief nie 4 sterre werd nie. Ten spyte van alles maak die ligging en uitsig op vir al die tekortkominge.

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Disappointing.

We went on holiday with my 70 year old mother. The lift was out of order, apparently for a long time and not because of not load shedding. We had to climb stairs all the time with my mother (lived on the top floor) and struggle with the bags up and down ourselves. Maybe if there are old people who struggle with climbing stairs before the booking confirmation mention that there are no lift facilities. The rooms need urgent maintenance. No DStv, only SABC. Definitely not worth 4 stars. Despite everything, the location and view make up for all the shortcomings.

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Sintichia A - Aug 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Sintichia A
On business

Not a good experience at all. Definitely not a 4 star destination.

Poor service and unorganised, especially the reception desk. The person helping me at the restaurant made me feel unwelcome.

Anton V - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anton V
With spouse/partner

Kan nie vir beter vra of hoop nie.

Alles was awesome. Skoon koppies en borde met ontbyt kan net meer aangevul word. Was altwee dae 'n probleem.

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Couldn't ask or hope for better.

Everything was awesome. Clean cups and plates with breakfast can only be replenished more. Was a problem both days.

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Denzil H - Aug 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Denzil H
With spouse/partner

A prime loacation for a hotel with beautiful views.

Will definitely be back soon.

The Point Hotel 's response

Good day

Thank you for your positive words. Hope to see you again in the future,

Kind regards

The Point Hotel
Carin S - Jul 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Carin S
On business

Sien sterre.

Nie 'n 4 ster-hotel nie.

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See stars.

Not a 4 star hotel.

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Jan B - Jul 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Jan B
On business

Fantastiese uitsigte. Ontvangs is vriendelike en effektief maar die hotel is oud.

Omtrent die ligging kan daar niks slegs gepraat word nie. Dit is in een woord "onbeskryflik"! Die outjie by ontvangs was baie vriendelik en effektief maar my ondervinding met die personeel was bietjie ontsier toe ek die oggend om 07:00 vir ontbyt aankom en dit was nog besig om reggemaak te word. Toe ek sê dat ontvangs het die vorige aand bevestig ontbyt begin 07:00 was die baie nors antwoord "hy was verkeerd" en dit was dit. Die kamer heeltemal skoon, gemaklik, en ek het lekker geslaap. My enigste groot negatief is dat hierdie hotel seker in die 70's gebou is en hy is werklik oud en 'n ligging soos hierdie verdien iets meer aantreklik. Maar soos die Engelsman sê "if it ain't broke don't fix it." Sal ek weer hier kom oorslaap wanneer ek op 'n sakereis is, sonder twyfel. Sal ek dit aanraai vir iemand wat 'n familie vakansie wil kom bly. Ongelukkig nie.

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Fantastic views. Reception is friendly and efficient but the hotel is old.

Nothing bad can be said about the location. It is in one word "indescribable"! The guy at reception was very friendly and efficient but my experience with the staff was a little tarnished when I arrived for breakfast at 07:00 in the morning and it was still being fixed. When I said that reception had confirmed the night before breakfast started at 07:00 the very grumpy answer was "he was wrong" and that was it. The room was completely clean, comfortable, and I slept well. My only major negative is that this hotel was probably built in the 70's and it is really old and a location like this deserves something more appealing. But as the Englishman says "if it ain't broke don't fix it." Will stay here again when I'm on a business trip, no doubt. Would I recommend it to someone who wants to come and stay for a family holiday. Unfortunately not.

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Pieter S - Jun 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Pieter S
With spouse/partner

Goeie kamer en alles skoon.

Van die elektriese items het nie gewerk nie. Aircon het krag uitgeskop en die hyser was stukkend.

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Good room and everything clean.

Some of the electrical items did not work. Aircon kicked out power and the lift was broken.

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Netanje B - Apr 2022
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Netanje B
With spouse/partner

Friendly staff, but definitely under staff.

See stars

Nathan V - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nathan V

Absolute fantastiese middelweek wegbreek.

Sal beslis the point weer besoek.

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Absolutely fantastic midweek break.

Will definitely visit the point again.

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Hottie O - Feb 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
2/5
Hottie O
With spouse/partner

Beslis nie 4 ster hotel nie.

Wellness afdeling kon geen naels doen nie, uv-lig stukkend. Geen partner massage moontlik soos geadverteer. Badwater is bruin. Koffiemasjien van die restaurant was stukkend. Wifi was baie slegte kwaliteit, meestal onbruikbaar.

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Definitely not 4 star hotel.

Wellness department could not do any nails, uv light broken. No partner massage possible as advertised. Bath water is brown. Coffee machine from the restaurant was broken. Wifi was very bad quality, mostly unusable.

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Wj B - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Wj B
With spouse/partner

Nice.

Nice location. Beautiful sea views.

Jaco M - Feb 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Jaco M
With spouse/partner

Nie 4 ster-gehalte nie.

TV het baie beperkte kanale. Hysbak is buite werking.

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Not 4 star quality.

TV has very limited channels. Elevator is out of order.

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Judith T - Jan 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Judith T
Family with teenagers

Ligging is fantasties. Maar The Point se beddegoed en kussings is in baie slegte toestand.

Hulle ontbyt is fantasties. Maar algemene herstelwerk aan hotel is 'n probleem. Sal beslis ander akkommodasie kry met goeie ligging vir dieselfde geld wat meer ingesteld is op kwaliteit as Point Hotel. Hysbak het nie gewerk nie. Lugreëling het nie gewerk nie en beddegoed en kussings was in baie swak toestand.

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Location is fantastic. But The Point's bedding and pillows are in very poor condition.

Their breakfast is fantastic. But general repairs to hotel are a problem. Will definitely find other accommodation with good location for the same money that is more focused on quality than Point Hotel. Elevator did not work. Air conditioning did not work and bedding and pillows were in very poor condition.

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Santie P - Jan 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Santie P
With spouse/partner

Sal weer daar gaan bly.

Alles was puik, personeel baie vriendelik en was elke keer eerste om te groet, dit was baie indrukwekkend. Breakfast, weet nie hoe om dit te beskryf nie, dit was verskriklik lekker, groot verskeidenheid, borde kos was netjies gepak, personeel kom vra hoe verkies jy jou bacon ens. hul het uit hul pad gegaan om dit vir ons lekker te maak. Hul mag en kan breakfasts voorberei.

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Will stay there again.

Everything was great, staff very friendly and were first to say hello every time, it was very impressive. Breakfast, don't know how to describe it, it was delicious, great variety, plates of food were neatly packed, staff came to ask how you prefer your bacon etc. they went out of their way to make it nice for us. They may and may prepare breakfasts.

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Francois N - Dec 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
1/5
Francois N
Family with young children

Teleurstellend.

Die hotel stink en daar is swart mufkolle op die gordyne. Die balkon en ruite is vuil. Die water wat uit die kraan kom is geel. Die beddegoed lyk of dit al 10 jaar oud is. Ek weet eerlikwaar nie hoe hulle 4-sterre gekry het nie.

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Disappointing.

The hotel stinks and there are black mold spots on the curtains. The balcony and windows are dirty. The water that comes out of the tap is yellow. The bedding looks like it is already 10 years old. I honestly don't know how they got 4 stars.

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Cobus D - Dec 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Cobus D
With spouse/partner

Bly ons het net een nag daar oorgebly.

Klantediens en plek self nie op standaard nie.

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Glad we only stayed one night there.

Customer service and place itself not up to standard.

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Riaan N - Dec 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
1/5
Riaan N
Family with teenagers

Daar is verskeie verkeerde goed wat ons ervaar het met ons verblyf.

1. Die kamersleutel was die spaarsleutel. Die vorige gaste het dit verloor. 2. Die hysbak het nie gewerk nie. Ons moes die heeltyd trappe gebruik het. 3. Die WiFi was nie daar soos kwoteer is nie. 4. 'n Stukkende glasbottel is in my kinders se kamer gekry. Nadat die plek skoon moes wees. 5. Die toilet het onaangenaam geruik, asof die skoonmaakmiddels nie gebruik was nie. Ek moes gaan aankoop en dit toedien. 6. Twee van die drie buitestoele (veronderstel om 4 te wees) het net twee boute ingehad. Dus onbruikbaar. 7. Die skuifdeur was van die reling af. 8. Dit wou voorkom of daar op die minimum-personeel-aan-diens-konsep, gehandel is. Die portier is die kroeg man en waiter.

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There are several wrong things that we experienced with our stay.

1. The room key was the spare key. The previous guests lost it. 2. The elevator did not work. We should have used stairs the whole time. 3. The WiFi was not there as quoted. 4. A broken glass bottle was found in my children's room. After the place had to be clean. 5. The toilet smelled unpleasant, as if the cleaning agents had not been used. I had to go purchase and apply it. 6. Two of the three outer seats (supposed to be 4) only had two bolts in them. So unusable. 7. The sliding door was off the rail. 8. It wanted to appear as if the minimum staff-on-duty concept was acted upon. The porter is the bar man and waiter.

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Anton V - Dec 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Anton V
With spouse/partner

Nie aangenaam nie.

Honeymoon suite kyk uit op Spur en die kamer was nie netjies nie. Daar is ook nie privaatheid nie die gordyne wou nie toemaak nie. Gelukkig kon ons van kamer verander.

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Not pleasant.

Honeymoon suite overlooks Spur and the room was not tidy. There is no privacy either, the curtains wouldn't close. Luckily we were able to change rooms.

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Lizelle D - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Lizelle D
With spouse/partner

Voel net nie gelukkig met geen privaat parkering by die hotel.

Gange van hotel was nie baie skoon. Ontbyt was lekker die volgende oggend. Kamer en badkamer was mooi skoon. Beddegoed was ook netjies en skoon. Balkon was net altyd nat en kon nie daar sit nie.

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Just don't feel lucky with no private parking at the hotel.

Corridors of hotel were not very clean. Breakfast was nice the next morning. Room and bathroom were nice and clean. Bedding was also neat and clean. Balcony was always wet and couldn't sit there.

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Theo G - Jul 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Theo G
With spouse/partner

Hotel kort baie onderhoud, ons is ook nie ingelig van ontbyt nie.

Ontbyt is seker ons eie skuld, ons moes gevra het of dit ingesluit was en hoe dit werk. Ons het die oggend ontvangs gebel, maar geen antwoord gekry nie. Die toiletsitplek was stukkend, die badkamerblindings was stukkend en seker te verstane met die inperkings. Kamer was verder netjies, ons moes die aandiens-bestuurder kry om die TV te kom instel, omdat daar nie sein was nie. Baie min of geen onderhoud word daar gedoen nie, as jy by die balkon uitkyk sien jy net stukkende mure en algehele verval.

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Hotel needs a lot of maintenance, we were also not informed about breakfast.

Breakfast is probably our own fault, we should have asked if it was included and how it worked. We called reception in the morning, but got no answer. The toilet seat was broken, the bathroom blinds were broken and probably understandable with the restrictions. Room was also tidy, we had to get the on-duty manager to come and set up the TV, because there was no signal. Very little or no maintenance is done there, if you look out from the balcony you only see broken walls and complete decay.

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Ulanda W - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ulanda W
With spouse/partner

Die plek se uitsig is onverbeterlik.

Alhoewel ek 'n paar ongunstige resensie gelees het, was alles perfek tydens ons besoek. Jeffrey by ontvangs het uit sy pad gegaan om alles reg te maak.

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The place's view is unbeatable.

Although I read some unfavorable review, everything was perfect during our visit. Jeffrey at reception went out of his way to fix everything.

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The Point Hotel 's response

Goeie Middag

Baie dankie vir die wonderlike terugvoering oor die Point Hotel.

Hoop om u weer binnekort te sien by ons.

Groete,
The Point Hotel span.

The Point Hotel
Corrie B - Oct 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Corrie B
With spouse/partner

Geensins aangenaam nie.

Ons is nie voor die tyd ingelig dat die hyser nie werk nie. My man is verlam in sy linkerarm en sy linkerbeen is swak, aldus was die trappe geen opsie nie. Hulle het ons toe op grondvloer geakkommodeer, is die mees agterlike kamer wat ek in my hele lewe nog in gebly het, met verf wat van die mure afdop, vensterknippe wat af is en langs die TV lê, die voering van die gordyne wat plek-plek skeure in het, soveel so dat dit soos strepe en spikkels lyk as die lig van buite af deurskyn. Geen warm water om te stort nie, en die mees onaangename rioolreuk wat jou verwelkom as jy inkom. Nooit ooit weer nie!

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Not pleasant at all.

We were not informed ahead of time that the lift was not working. My husband is paralyzed in his left arm and his left leg is weak, so the stairs were not an option. They then accommodated us on the ground floor, is the most backward room I have ever stayed in in my entire life, with paint peeling off the walls, window trims off and lying next to the TV, the lining of the curtains in place- place has cracks in it, so much so that it looks like streaks and specks when the light shines through from the outside. No hot water to shower, and the most unpleasant sewage smell that welcomes you when you enter. Never ever again!

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Dewald P - Sep 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Dewald P
With spouse/partner

Honeymoon suite is 'n doodgewone kamer.

Kamer is bouvallig en prys is belaglik vir wat jy kry.

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Honeymoon suite is an ordinary room.

Room is dilapidated and price is ridiculous for what you get.

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Herman K - Sep 2020
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Herman K
With spouse/partner

Beste see-uitsig en baie netjiese kamer.

Eetsaal is baie teleurstellend met swak uitleg en voel soos 'n koshuiseetsaal. Met so mooi uitsig kan hulle baie beter doen.

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Best sea view and very neat room.

Dining hall is very disappointing with poor layout and feels like a hostel dining hall. With such a beautiful view, they can do much better.

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Mlungensi M - Mar 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Mlungensi M
With spouse/partner

It was good.

Only problem is that the TV was not working and there was always nobody at the reception and there is no phone in the rooms. Cleaners did not clean very well the bed was not made up well.

Hanlie D - Feb 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanlie D
With spouse/partner

Pragtige uitsig, was probleem om beddegoed betyds oor te trek.

Daar is blykbaar 'n probleem met genoeg beddegoed. Hulle het eers ná vieruur die middag die bed kom oortrek. Die uitsig en ligging is fantasties. Loopafstand van restaurante. Lekker vakansie-atmosfeer.

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Beautiful view, it was a problem for them to have the beds made in time.

There seems to be a problem with enough bedding. They only made the bed after four in the afternoon. The views and location are fantastic. Walking distance from restaurants. Nice holiday atmosphere.

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Lardus B - Feb 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lardus B
With friends

Pragtige uitsig.

Uitstekende ligging en ontbyt is heerlik. Matras was goeie gehalte. Hotel kort wel bietjie algemene onderhoud.

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Beautiful views.

Excellent location and breakfast is delicious. Mattress was good quality. Hotel needs some general maintenance.

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Benita S - Jan 2020
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
2/5
Benita S
With spouse/partner

Swak diens.

Daar was probleme met ons bespreking. Alhoewel ons bespreek het en reeds betaal het, kon hul nie ons bespreking kry nie.

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Poor service.

There were problems with our booking. Even though we already booked and paid, they couldn't find our booking.

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Lizeth K - Jan 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Lizeth K
Family with teenagers

Die kostes vir hotel was definitief nie die waarde werd.

Die hotel is 'n 3 ster en nie 4 ster.

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The costs for hotel were definitely not worth the value.

The hotel is a 3 star and not 4 star.

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Johan M - Dec 2018
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
2/5
Johan M
With spouse/partner

Ligging uitstekend. Baie mooi uitsig oor see.

Kamer mooi oorgedoen. Deurslot nie gewerk en kon nie herstel word tydens verblyf nie. DStv nie gewerk oor 4 dae nie. Handdoeke baie oud maar skoon. Personeel behulpsaam by ontvangs en etes, maar kort nog bietjie opleiding met diens. Kos gereeld te min a.g.v. groot toergroep met ontbyt. Met Kersete het sekere disse opgeraak binne 2 ure. Kos-variasie beperk met ontbyt. Parkering nie veilig. Ligging uitstekend en uitsig baie mooi.

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Location excellent. Very nice view of the sea.

Room beautifully redone. Door lock not working and could not be repaired during stay. DStv not working for the 4 days. Towels very old but clean. Staff helpful at reception and during mealtimes, but need more training. Food regularly too little due to big tour group with breakfast. With Christmas dinner certain dishes ran out within 2 hours. Food variation limited with breakfast. Parking not safe. Location excellent and views very nice.

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The Point Hotel 's response

Thank you for review.

The Point Hotel
Anonymous Guest - Dec 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Anonymous Guest
With spouse/partner
Paul G - Sep 2018
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
1/5
Paul G
With spouse/partner

Fantastiese ligging en uitsig - dis al.

Tans besig met opknapping wat al lank terug moes gebeur het. Plek lyk deurmekaar, hysbak vuil, sy vloer vol sement. Lyk of niemand in beheer is by die hotel nie. Die ontbyt, was seker die slegste wat ek al in enige hotel ervaar het. Baie min verskeidenheid, net wibrood, nie een stuk kaas, koue vleis of tamatie voorgesit nie. Teen die pryse wat hulle vra was dit regtig onanvaarbaar. As jy nie die volle "package" kan veskaf nie, moet jy nie volprys daarvoor vra nie.

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Fantastic location and view - that's all.

Currently doing renovations that should have happened a long time ago. Place looks messy, elevator dirty, its floor full of cement. No one seems to be in charge at the hotel. The breakfast was probably the worst I have experienced in any hotel. Very little variety, only rye bread, not a single piece of cheese, cold meat or tomato served. At the prices they charge it was really unacceptable. If you cannot provide the full package, you should not charge full price for it.

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Carel K - Dec 2016
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Carel K
With spouse/partner

Wonderlike uitsig, maar dit is waar dit eindig.

Dit was ons derde besoek aan die Punt Hotel. Die uitsig is wonderlik, maar die kamers is nie waarde vir geld nie, die afwerking is pateties ten spyte daarvan dat die kamers oorgedoen is. Die melk in die kamer vir die koffie was suur. Die veiligheidsketting se meganisme is verkeerd geïnstalleer; as jy die deur oopmaak val die ketting uit. Potloodmerke teen die dak en teëls. Plekke wat half geverf was. Die personeel is onvriendelik. Die hele idee wat 'n mens kry, is vir die uitsig. Vat dit of los dit.

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Lovely view. That's all.

This was our third visit to The Point Hotel. The view is lovely, but the rooms are not value for money. The finishings are pathetic even though the rooms were renovated. The milk provided in the room for coffee was off. The mechanism of the safety chain for the door was faulty - it fell of when the door was opened. Staff were friendly, though. The only thing you get here is the view. Take it or leave it.

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The Point Hotel 's response

Good day,
Thank you for the email received. We appreciate all feedback, whether it be positive or negative, as we only wish to improve our services.
Please could you be so kind as to advise me the room number you stayed in? Or alternatively your surname, so I can investigate the matter for you further and give you feedback regarding your complaint.

Kind regards,
Teneil Claassen

The Point Hotel
Otto J - Oct 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Otto J
With spouse/partner

Ons het die kuiertjie baie geniet!

The Point Hotel is so pragtig geleë dat 'n mens amper net op die stoep wil sit en die see indrink! Kamers lekker ruim. Die ontbyt is uitstekend en aandete was ook heerlik. Sal aanbeveel.

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We really enjoyed the visit!

The Point Hotel is so beautifully situated that one almost just wants to sit on the veranda and drink in the sea! Rooms nice and spacious. The breakfast is excellent and dinner was also delicious. Will recommend.

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Murvin P - Jan 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Murvin P
With spouse/partner

Pleasant stay - will come again soon

Had a really good stay. The only suggestion from my end would be that the parking bays should be marked with room numbers to avoid confrontation and unpleasant situations between public and other hotel guests. That would be much appreciated. Thanks for everything, Mr & Mrs Pienaar.

Gerhard V - Dec 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Gerhard V
With spouse/partner

Dit was regtig iets besonders! Baie netjies, veilig en die kamer is elke dag skoongemaak.

Ons het drie nagte daar deurgebring en dit was regtig baie lekker. Al wat my gepla het is die voertuie wat so laataand daar musiek gemaak het in die parkeerarea. Die buffet was baie lekker. Ek sal The Point Hotel enige tyd weer besoek.

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It was really something special! Very neat, safe and the room was cleaned every day.

We spent three nights there and it was really, really nice. All that bothered me were the vehicles that played music in the parking area so late at night. The buffet was very nice. I would visit The Point Hotel again anytime.

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From
R2 000
per night (sleeps 2)
From
From R2 000
per night (sleeps 2)
From
R2 000
per night (sleeps 2)
Make a Booking
  • Capacity: 84 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: Point Road, The Point, Mossel Bay, 6500, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAfb399720454cced3b70772cbc37ee9f5d9acef56b76c0c733aac33023937d6e7aecad4b27048f6ea000e728f74ef694db880?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 000 per night (sleeps 2) 80 5 1 4 Point Road The Point 6500 Western Cape 021 201 8901 14:00-23:00 10:00 -34.185708917216 22.158318758011
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