Eagle Nest Luxury Accommodation

Fantasies.

Verblyf was heerlik met baie vriendelikke pesoneel. Almal was behulpsaam. Baie skoon en netjies!

Dit was baie aangenaam.

Die kliëntediens was goed. Die beddens was van goeie gehalte. Daar was bietjie stof op die kombuis blad.

Interesting.

Kamers is nie klankdig nie. So enige geraas uit ander kamers hou mens uit die slaap. Ontbyt is nie die geld werd nie. Dit was lekker, maar ek kon vir dieselfde bedrag meer gekry het by algemene ontbytplekke.

Disappointed.

The place is beautiful and easily accessible. I will not book it anymore because the room smells of cigarette. It is so bad; it's the first thing you smell when you walk into the room. When I asked the guy about it, he said all the rooms are like that. The person helping at reception was not presentable. At the front desk, you should have someone who portrays the image and the face of the place. I'm not sure if that's how you want to show your first impression. I also had to send proof that I paid via WhatsApp. Surely that is something you should pick up on my reservation. The room was also very cold and there was no heater. Yes, the electric blanket was there, but if I wanted to sit and relax, I could not do that. I was forced to get in bed to get warm. I was really disappointed.

I do not recommend, very disappointed.

Queen bed was broken on one side. The duvets had yellow stains. The light bulbs did not work, room was dark. The WiFi did not work at all. Showering was a struggle because there was no water pressure. After the 2nd day, they replaced the light bulbs, and suddenly the plugs in the room did not work anymore to charge a phone (only the plug for the kettle at the window). The worker lay on the foyer benches and watched very loud stories on his phone through the night. And at 5:00 in the mornings, they will clean the passages and wake everybody up because of the noise.

Pathetic.

I’ve had several issues regarding my stay at the Eagle Nest Luxury Accommodation. Before arrival, I requested a refund as there were no air conditioners and the lady was not responding. So, I checked in and overlooked the situation. During my stay, I was woken up at 6:30 in the morning by noisy guests, and the reception staff was laughing with them. They apologised, but I asked to be moved, which then led to no DSTV in our room and no hot water at all.

Teleurgesteld.

Baie raserig laat in die nag. Harde TV's en ander geluide wat maak dat ons baie sleg geslaap het.

Disappointed.

We had no towels in our room, and the shower was broken. Only one cup in the room was available for coffee. We did not have the remote for the TV and only found it under the bed when we checked the room for belongings just before leaving. Included breakfast was really not great.

Het uit geboek.

Geen krag, geen aircon, geen veiligheid.

Sentraal, rustig en veilig.

Ek het die slaapgeriewe en ligging waardeer. Baie sentraal en veilig. Skoon en geen drama.

It was 100% enjoyable.

Eagle Nest must try and have more places like lapa outside so that people don't crowd in that one lapa.

Terrible.

Incompetent staff. No security. Dirty sheets. Dirty rooms. Dirty showers. Terrible WiFi. Power failure, generator available not switched on. Terrible, terrible, terrible.

Sal dit aanbeveel met voorbehoud.

Ons yskas het geraas - min of meer soos iemand wat snork! Nee regtig! Ons kamer (44) was aan die agterkant en ons was dus beskerm teen die erge geraas dwarsdeur die nag van die firma aan die voorkant/parkeerarea se toerusting. Daar was nie genoeg voorsiening vir beurtkrag nie (bv. kerse/emergency camping lamps).

Vuil met swak diens.

Die plek is nie naby die 4 sterre wat hul adverteer nie, goggas in badkamer en vuil beddegoed en swak diens. Sal beslis nie weer gaan nie.

Ons het tuis gevoel.

Vriendelike personeel deurgaans gewees. Kamers was netjies gerieflik en skoon. Die personeel was baie behulpsaam, selfs in die tyd wat die krag af was het hulle uit hul pad gegaan om gaste gerieflik te maak. Ek sal beslis volgende jaar weer daar bly dit was uitstekende diens teen 'n billike fooi.

Baie lekker, netjies en skoon.

Goeie waarde vir geld, as mens net slaapplek benodig sal ek dit hoog aanbeveel.

It was a good stay. Could be cleaner.

The cleaners make a lot of noise in the foyer which was right next to my room. I got bedding that had blood stains.

Baie ongelukkig.

Diens was swak. Kamer het gestink. Kamers was nie skoongemaak. Sleutels het nie gewerk nie en daar was niks daaraan gedoen om dit op te los nie. Geen selfoon opvangs en WiFi het nie gewerk nie. Swembad was half leeg. Eienaar het haarself probeer verdedig met swak redes vir die probleme. Sal mense afraai om daar te gaan bly. Ontvangspersoon het nie geweet hoe om die situasie te hanteer nie en het ook nie verstaan nie.

Enjoyed the accommodation and related services.

Found the website very user friendly and the booking/payment process was easy. The facilities were great and perfect for a short stay as we required.

Our stay was fantastic.

No faults at all.

Baie goed gewees, dankie.

Sien sterre.

Very relaxing indeed.

Would be nice if smoking rooms can be created.

Baie lekker en rustig gewees.

Ons het die verblyf baie geniet en sal definitief weer van hulle gebruik maak. Die mans staflede kan dalk net so bietjie meer vriendelik wees, maar andersins geen probleem.

Wonderful.

We had time of our life, even our stress levels are back to normal. It is a peaceful and quite place. Great service, spectacular experience.

Perfek vir wat ek nodig gehad het.

Sien sterre.

Bad, will not see me again.

No WiFi, no aircon, no smoking area, bad coffee in room. Not again!

Was baie rustig en netjies en naby aan vele malls ens.

Met aankoms was almal vriendelik en behulpsaam van die sekuriteitshek tot al die personeel. Sal weer daar bespreek en waarde vir geld.

Lieflike verblyf.

Die akkommodasie is presies soos adverteer, ons het baie lekker gebly, lekker stil en rustig en het geen probleme gehad nie. Baie dankie ons sal verseker weer daar bly.

Baie gerieflik.

Waarde vir geld. Ek sou verkies dat jy meegedeel word om eie borde, messe en vurke saam te bring, andersins was diens baie goed.

Daar was net nie warm water nie, maar die krag was af en dit word deur die sleutel beheer.

Lawaai in die gange so 12:00 uur. Skoon verder. Baie goeie ligging naby besienswaardighede.

Geriewe is baie mooi.

Dit was baie lekker gewees, sal definitief voorstel dat hul kamers opgradeer met lugverkoeling. Laaie in kombuisgedeelte en snippermandjie was baie vuil. Ons het in kamer nommer 7 tuisgegaan.

Hoewel die plek baie netjies en gerieflik is, was die ontvangs baie lomp hanteer.

Die bespreking is aanlyn gedoen en betaal, maar daar aangekom kon die persoon aan diens nie my bespreking opspoor nie. Ek moes toe my naam op 'n blaadjie neerskryf en aandring dat hy aanhou soek, en toe vir hom op my foon die bevestiging gewys. Toe wil hy hê ek moet betaal, en weer het die proses begin om hom te oortuig als is betaal, al het ek die bewys van betaling getoon. Daar was tot baie laataand nog lawaai in die gange. Sal ook help as daar iemand is wat kan help met bagasie en sakke die trappe op. Bygesê, ek dink die plek bied waarde vir geld, dit is baie veilig en met veilige parkeerplek. Die kamers is baie netjies en gerieflik, en die yskas 'n bonus.