Sugar Hotel and Spa

20 resensies

Hotel

Jou gasheer

Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies.

Opsomming van Resensie

4.4 uit 5van 20 resensies vir Sugar Hotel and Spa

Netheid

4.6/5

Diens

4.1/5

Ligging

4.6/5

Veiligheid

4.7/5

Waarde vir geld

4.3/5

Kry ’n Kwotasie

Kgowane K - Mrt 2024

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Kgowane K

Saam met eggenoot / lewensmaat

We enjoyed our stay.

We had a wonderful time at the Sugar Hotel and Spa. Breakfast was great although some of the items on the menu were not available.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Dirk B - Mrt 2024

Algehele gradering

Netheid

3/5

Diens

1/5

Ligging

2/5

Veiligheid

1/5

Waarde vir geld

1/5

Dirk B

Saam met eggenoot / lewensmaat

Terleurstellend.

Die advertensie is totaal misleidend. Die prys en 5-ster-gradering is heeltemal te hoog vir dit wat jy kry.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Matamera G - Jan 2024

Algehele gradering

Netheid

5/5

Diens

3/5

Ligging

4/5

Veiligheid

4/5

Waarde vir geld

4/5

Matamera G

Saam met eggenoot / lewensmaat

A truly enjoyable stay.

It was a very pleasant stay with good proximity to the Waterfront. We went on different tours every day, and the accommodation helped to organise them. The accommodation must acquire a generator for emergency power supply.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Shanée L - Jul 2023

Algehele gradering

Netheid

4/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

4/5

Shanée L

Saam met eggenoot / lewensmaat

Ons het slegs 1 nag spandeer.

Die TV het nie gewerk nie en hul is nie vir loadshedding voorberei nie. Die restaurant op die perseeel is ook toe.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Hannelie V - Apr 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Hannelie V

Saam met eggenoot / lewensmaat

Will recomment Sugar Hotel to anyone that needs accommodation near the Waterfront.

It was very clean and the breakfast was out if this world. Thank you once more for the excellent service with a smile.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Trevor B - Des 2022

Algehele gradering

Netheid

3/5

Diens

4/5

Ligging

4/5

Veiligheid

4/5

Waarde vir geld

3/5

Trevor B

Saam met eggenoot / lewensmaat

It was fine.

Ventilation is poor in bedroom. Actually non-compliant according to building regulations. Bedroom very small. There is no swimming pool and no view of mountain as advertised.

Nuttig (1)

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Trevor,

Thank you for your feedback, here at Sugar Hotel we do have different room types that suit everyone's pocket.
We have rooms with plunge pools and a Mountain view, and we also have ground-floor rooms without any view, and these are our budget rooms.

Why one would expect a plunge pool when they booked a room without one and the same as Mountain view. All the details of the rooms are not hidden but it is in black and white for everyone to see.

When you book again next time go for the upper rooms, which are our Superior King rooms.

Kind regards,
Oncemore

Sugar Hotel and Spa

Anonieme gas - Apr 2022

Algehele gradering

Netheid

5/5

Diens

3/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

1/5

Anonieme gas

Saam met eggenoot / lewensmaat

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Carmen M - Des 2021

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Carmen M

Saam met eggenoot / lewensmaat

Perfection.

Our stay was lovely.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Thank you very much for your review we really appreciate your feedback.

Sugar Hotel and Spa

Chantelle V - Sep 2021

Algehele gradering

Netheid

3/5

Diens

4/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

4/5

Chantelle V

Saam met eggenoot / lewensmaat

Vir die prys wat ons betaal het was dit voldoende.

Ons het ongelukkig die kamer langs die trap en restaurant gekry so dit was baie raserig. Die TV se remote het nie batterye gehad nie so ons kon dit nie afsit nie. Die beddegoed was skoon maar gevlek aan die onderkant. Daar is pod-sisteem in die kamer maar geen pods, slegs instant koffie. Net klein goedjies maar oor die algemeen was dit goeie waarde vir die prys wat ons betaal het.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Marais D - Sep 2021

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Marais D

Saam met eggenoot / lewensmaat

Baie gerieflik en diens uitstekend. Ligging perfek.

Baie netjies en skoon. Alle geriewe is in puik toestand.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Marais
Thank you for your feedback, it is unfortunate that you did not enjoy your favorite beverage, our coffee pods are on request and the WIFI password is always in the file on the desk. If you hade asked our team would have provided that. I would like to thank you for choosing our Hotel we hope to host you again.
Kind regards
Oncemore

Sugar Hotel and Spa

Monica D - Jun 2021

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Monica D

Saam met eggenoot / lewensmaat

Relaxing.

The staff was extremely friendly and welcoming. The two golden retrievers were the highlight of the stay. Unfortunately we did not have any coffee in the room and was not given the wifi password. The breakfast was phenomenal, especially with the view you get along with it.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Monica
Thank you for your feedback, it is unfortunate that you did not enjoy your favorite beverage, our coffee pods are on request and the WIFI password is always in the file on the desk. If you hade asked our team would have provided that. I would like to thank you for choosing our Hotel we hope to host you again.
Kind regards
Oncemore

Sugar Hotel and Spa

Dj J - Mrt 2021

Algehele gradering

Netheid

4/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Dj J

Saam met eggenoot / lewensmaat

Baie lekker!

Ek sal verkies dat daar nie honde in die voorportaal rondhang nie. Verder was alles baie lekker en daar was goeie attention to detail.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Thank you for your feedback, we really appreciate it.

Sugar Hotel and Spa

Nuraan C - Mrt 2021

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

3/5

Nuraan C

Saam met eggenoot / lewensmaat

Clean and cosy and very helpful staff.

We had a great stay but the spa was fully booked on our accommodation date, the water in our bathroom was cold but they made offered us to use another room if the problem persisted, room service was great and there food is beautiful and up to standard.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Nuraan
Thank you for your review, we really appreciate it. we hope to host you soon.
Kind regards
Oncemore

Sugar Hotel and Spa

Amadia S - Feb 2021

Algehele gradering

Netheid

5/5

Diens

1/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Amadia S

Enkelreisiger

Glad nie beïndruk nie - ek is beskuldig van goed wat weggeraak het!

Ek is beskuldig dat daar 'n japon uit die kamer uit is, maar hy het agter die deur gehang toe ek die cleaner gaan wys!! Ek is baie ongelukkig! Ek wag nog van julle en van die hotel se kant af, wat gaan gebeur! Ek voel dat my menslikheid skade gelei het!

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Amadia
I hope I find you well. It has come to our attention that the incident that happened on the day you checked out did not go well with you.
I do understand the frustration that you felt, but to be honest I personally did not think that you might have mistakenly packed the gown with your luggage.
I had to ask the housekeeper several times if for real she couldn’t see the gown. If you can remember very well when I asked you if there were one or two gowns in the room and you kindly told me that there were 2 but you used only one and hanged it behind the bathroom door, now the housekeeper just went in and checked where we normally hang the gowns in the cupboard and opened the bathroom door but did not check behind the door.
You then said once more I know exactly where I put it let me go and show the lady, you went with her and for sure it was behind the door. I would like to apologize once again for how you felt.
No one accused you of taking it we just couldn’t find where you placed it, please Amadia accept my apology.
I am the one who checked you in nicely and we were talking laughing together and everything was nice, we would like the opportunity to host you again here and show you our warm hospitality once more.
Please let me know if you have accepted my apology.
Kind regards
Oncemore

Sugar Hotel and Spa

Hernus C - Feb 2021

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Hernus C

Saam met eggenoot / lewensmaat

Baie nice.

Het dit geniet. Was die geld werd.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Thank you for choosing our Hotel. It was a great honor to host you here.

Sugar Hotel and Spa

Kelly D - Nov 2020

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Kelly D

Saam met eggenoot / lewensmaat

Made everything happen without effort on my anniversary.

So accommodating & waited up till late due to late flights. Secure parking and such friendly and professional services. Top service from all.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Kelly,

Thank you very much for your review, we really enjoyed hosting you here.
We hope to host you again.

Kind regards,
Oncemore

Sugar Hotel and Spa

Abraham W - Okt 2020

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Abraham W

Saam met eggenoot / lewensmaat

Klein Juweel!!

Wat 'n ongelooflike klein juweel!! Die hotel is super netjies, alles is ongelooflik mooi, en die kamers is heerlik groot. Die restaurant se kos insluitend ontbyt was heerlik!! Sal die plekkie aanbeveel!!!

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear valued guest.
Thank you for your review we really appreciate it. Thank you for choosing our Hotel.
Kind regards
Oncemore

Sugar Hotel and Spa

Marthie B - Mrt 2020

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Marthie B

Saam met eggenoot / lewensmaat

Baie lekker geslaap en geëet. Naby als wat ons wou besoek ook.

Gerieflik met eie swembadjie en buite sitplek. Ontbyt was heerlik met verskeidenheid om van te kies. Loopafstand van stadium en Waterfront en bushaltes.

Nuttig

Omdat jy 'n LekkeSlaap-eienaar is, kan jy nie hierdie resensie as nuttig merk nie

Sugar Hotel and Spa se terugvoer

Dear Marthie
Thank you for your feedback, I hope you enjoyed staying with us as much as we enjoyed hosting you.
Kind regards
Oncemore

Sugar Hotel and Spa