Opsomming van Resensie
Thelma O - Sep 2017
Die huis was gerieflik en goed toegerus.
Dié resensie is vertaal,kliek hierom die oorspronklike weergawe te sien.
The house was comfortable and well equipped.
Having the shower and toilet in the bedroom was somewhat disconcerting. Also, having a microwave at the foot of the bed was not necessary because there was a fully equipped kitchen. There was no reception as such - we waited quite a while for someone and they were in a tearing hurry to be off.
Jy lees die oorspronklike resensie,kliek hierom die vertaalde weergawe te sien.
Tuis Huis's terugvoer
Firstly I would like to thank you for taking the time to advise of your recent stay at Tuis Huis. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.
I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathise regarding the points you mention in your review, especially the part of there was no reception - you have to waited quite a while for someone and they were in a tearing hurry to be off. This level of service is not acceptable and will be addressed.
We will be in contact to discuss further with you. Again, please accept my apology, and I hope that this hasn't put you off a return stay with us again.
Annemarie M - Okt 2016
Great en baie sentraal.