Selfsorg in Willard's Beach

55 Bay Ridge

Resensies

4/ 5

Gebaseer op 3 resensies

Baie goed

Netheid

4.3

Ligging

3.7

Waarde vir geld

3.7

Diens

3.7

Veiligheid

4.7

Nonhlanhla N

Kort verblyf ⋅ Saam met vriende

5.0

Nov 2025

N/a. What a beautiful place, clean place. I will book again with them, but I'm not happy about the housekeeper.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Nikita F

Kort verblyf ⋅ Saam met vriende

5.0

Sep 2025

Great accommodation, great stay! We had a great time at 55 Bay Ridge, will definitely be back.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Christien V

Kort verblyf ⋅ Gesin met klein kinders

2.0

Des 2025

Honestly a nice place, but total neglect in making it a proper self-catering unit. Very disappointing arrival. No DStv connection; had to wait 2 days. Torn curtains. No toaster in unit; had to wait 3 days. Leaking shower water outlet pipe; this was repaired. Tumble dryer not working; reported it over and over, fixed it ourselves (a worn knob) which we had to loan pliers for. Cutlery non-existent or broken (we drove to the shop to buy our own proper cutting knives as we were told the spreading knives in the unit are sufficient). Broken side lamps.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

3.0

Diens

1.0

Ligging

1.0

Veiligheid

4.0

Waarde vir geld

1.0

Sien gasheer se antwoord

Ashley

55 Bay Ridge

Thank you for your feedback. We would like to provide additional context and clarify several points for accuracy and transparency, particularly for future guests. From the outset of the stay, management was met with repeated and immediate demands, including requests for a full refund upon arrival due to minor issues such as small curtain tears and a pendant light awaiting installation. While we always aim to accommodate reasonable requests and address concerns promptly, expectations for a full refund under these circumstances were disproportionate to the issues reported. Despite this, management remained responsive and engaged throughout the stay, addressing reported matters as follows: The DStv connection had been temporarily disconnected due to the unit being vacant for a period of time. Once this was brought to our attention, it was reconnected as soon as possible. The shower outlet pipe leak was reported and repaired immediately. Regarding the curtains, there were two small tears, which have since been fully replaced. The portrayal of this as severe damage is overstated. A toaster was not immediately available on arrival. Guests were informed that one would be purchased as soon as funds were released through the holiday management system into the owner’s account, and this was communicated clearly throughout. The toaster was supplied thereafter. With regard to the tumble dryer, the issue was reported and management immediately arranged for someone to attend and inspect it. Shortly thereafter, the guests advised that they had resolved the issue themselves and confirmed that the dryer was working. Based on this confirmation, the call-out was cancelled, as further intervention was no longer required. The statement that cutlery was “non-existent or broken” is incorrect. A full, brand-new hanging cutlery set was available in the unit. Additional items referenced were stored separately, and this was communicated during the stay. The cutlery located by the guests independently consisted of extra items, not the primary set provided. Lastly, there was one pendant light awaiting installation, not multiple broken side lamps. We take maintenance concerns seriously and acted promptly when issues were reported. While we welcome fair and constructive feedback, we believe certain aspects of this review do not accurately reflect the condition of the unit, the proportionality of the concerns raised, or the level of assistance provided by management throughout the stay.

Ontmoet jou gasheer

Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies. Sien gasheer se profiel

Bespreek

Vanaf

R 1 806

per nag (plek vir 6)

Jy sal nog nie hoef te betaal nie.

Bespreek

Vanaf

Vanaf R 1 806

per nag (plek vir 6)

Bespreek

Jy sal nog nie hoef te betaal nie.

Ocean Drive, Bay Ridge, Ballito, 1403, KwaZulu-Natal

6 gaste
Alle ouderdomme is welkom
Inkloktyd: 14:00 tot 20:00
Uitkloktyd: 10:00

Welkom by LekkeSlaap!

Welkom by LekkeSlaap!

55 Bay Ridge

Resensies

4/ 5

Ontmoet jou gasheer

Welkom by LekkeSlaap

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