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Cassiandra Place

Self Catering

Review Summary

4.3 out of 5from 27 reviews for Cassiandra Place
Cleanliness
3.8/5
Service
4.6/5
Location
4.7/5
Safety
4.6/5
Value for money
4.0/5
Anonymous Guest - Dec 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner
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Violet M - Oct 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
1/5
Violet M
Family with teenagers

The place doesn't have privacy and it is not clean, definitely not up to the required standard.

We didn't enjoy our stay. My son moved out a day earlier.

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Cassiandra Place 's response

Good morning

Your son moved out a day earlier as per instruction from his employer, since he was starting a new job - that was your explanation to us upon leaving.

The room is advertised as a unit where the sleeping area and lounge area is part of a bachelor flat arrangement. Nowhere do we state that there is total privacy for certain persons other than the bathroom shower area. We are sorry if this confused you guys.

Cassiandra Place
Violet M - Oct 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
1/5
Violet M
Family with teenagers

There was no privacy, the room was not clean, no clean towels, sheets.

The basin didn't have the cap and all was not well. It is not a nice place to stay at, my kids and myself are bitten by bed bugs. My son moved out prior to the agreed date and I paid for that. The room had an unpleasant smell.

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Stephanus Jacobus M - May 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
1/5
Stephanus Jacobus M
With spouse/partner

Ons het net daar geslaap maar soos voorheen per e-pos aan julle genoem, is die beddegoed nie na wense nie.

Beddegoed is gehawend. Geen bo-laken. Duvet cover se nate is stukkend.

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We just slept there but as previously mentioned to you by e-mail, the bedding is not to our liking.

Bedding is battered. No top sheet. Duvet cover's seams are broken.

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Vinette K - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vinette K
With spouse/partner

Perfect overnight stay.

Undercover parking. Sheltered braai area with pizza oven. Large swimming pool. Close to shopping mall.

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Andrew R - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Andrew R
Family with teenagers

We loved our stay and was clean and comfortable.

The unit was perfect for our needs and we will stay here again if we go to Richardsbay.

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Freddy M - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Freddy M
Family with young children

Excellent hostess and friendly dogs.

Spacious self-catering unit.

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Frans M - Aug 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Frans M
With spouse/partner

Ons het net oornagverblyf gesoek en hierdie was voldoende.

Ons is baie vriendelik ontvang en vergesel na die verblyf. Dit was besonders koud en hulle het ons dadelik van addisionele beddegoed voorsien. Ons het 'n rustige aand daar deurgebring.

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We were only looking for overnight accommodation and this was sufficient.

We were very kindly received and escorted to the accommodation. It was particularly cold and they immediately provided us with additional bedding. We spent a peaceful evening there.

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Bert K - Jul 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bert K
With spouse/partner

Die kramer was netjies en skoon gewees, maar die lapa en tuin stoele was vuil gewees.

Hulle adverteer die lapa en braai-area, maar dit het nie voldoen aan standaarde nie. Andersins kan ons nie kla nie.

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The stall had been neat and clean, but the lapa and garden chairs had been dirty.

They advertise the lapa and braai area but it was not up to standards. Otherwise we can't complain.

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Jannie V - Apr 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jannie V
With spouse/partner

Baie lekker gekuier. Vriendelike eienaar.

Plekke is baie goed geleë) en maklik om te kry. Eienaar is baie vriendelik en behulpsaam.

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Had a great time. Friendly owner.

Places are very well located) and easy to find. Owner is very friendly and helpful.

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Anonymous Guest - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
With spouse/partner

Comfortable.

Would just like to turn the neighbors chicken cock's neck. Our 2nd visit. Crow of 3 o'clock in the mornings. Suggestion: Our room's front glass front door. There are dark curtains hanging. There is a light shining in room all night. Room is then light and cannot sleep. But will definitely go to their home again. Thank you very much.

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Lungile N - Oct 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Lungile N
With friends

Their hospitality is on point.

They were very friendly and welcoming.

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Carl B - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carl B
With friends

Nicely located and I like how the owner gives you your own space to have a nice time.

It is a very nice property perfect for groups of four people.

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Sandra S - Jun 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Sandra S
With spouse/partner

As advertised.

Although we had no problems and all was as advertised. However the cleaning could be better, (bits of food and bottle tops down the sofa arms and dead insects on shower walls etc, windows bars and sills filthy) A deep cleaning of the entire flatlet is needed.

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Cassiandra Place 's response

Please accept our sincere apologies for this totally unacceptable conditions that the establishment was handed to you to stay. This is certainly not the standards that we ourselves would be even remotely accept for using, and pay for.
We can assure you that this wil be followed up and the required steps will be taken to ensure that this does not happen again, and more follow up inspections and trraining will be implemented from us, the owners side to manage this unacceptable lack of service you had been exposed to.
Again, our apoloogies.
Regards
Hannes and Annelize

Cassiandra Place
Jacques N - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Jacques N
Family with young children

Vir seker waarde vir geld.

Baie skoon en netjies.

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For sure value for money.

Very clean and tidy.

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Danie R - Mar 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Danie R
With spouse/partner

Baie lekker.

Netjiese plek, goed geleë naby winkelsentrums en die hospitaal. Vriendelikke mense en baie hulpvaardig. Sal weer daar gaan bly as ek verblyf benodig.

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Very nice.

Neat place, well located near shopping centers and the hospital. Friendly people and very helpful. Will stay there again if I need accommodation.

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Janita R - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Janita R
With spouse/partner

Heerlik, fantasties, awesome.

Net 'n voorstel dat sitkamerstoele vervang kan word. Een het gebreek toe ons op dit gaan sit. Miskien ook eetkamerstoele ekstra by die eetkamertafel. Matrasse kan miskien vervang word met sponsmatrasse.

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Delicious, fantastic, awesome.

Just a suggestion that lounge chairs could be replaced. One broke when we sat on it. Maybe also dining room chairs extra to the dining room table. Mattresses can perhaps be replaced with sponge mattresses.

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Gerhard S - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard S
Family with teenagers

Baie ontspannend.

Die behuising is in 'n stil omgewing en die perseel het baie plantegroei en 'n swembad wat tot 'n rustige atmosfeer bydra.

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Very relaxing.

The housing is in a quiet environment and the site has a lot of vegetation and a swimming pool which contributes to a peaceful atmosphere.

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Karen P - Sep 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Karen P

The owners were very friendly and assisted us with all our needs.

It was great having full DStv and the WiFi was awesome. We loved their friendly animals and being able to walk around the beautiful garden.

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Corrie W - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Corrie W
Family with teenagers

Dit was baie lekker.

Dit was baie rustig en veilig. Kinders kon lekker swem en buite rond beweeg, was baie veilig.

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It was very nice.

It was very peaceful and safe. Children could enjoy swimming and moving around outside, it was very safe.

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Isabella C - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Isabella C
With spouse/partner

Amazing.

The place was beautiful and the hosts one in a million. Will definitely be recommending them to anyone and everyone. They catered for my fiance and I wonderfully. Thank you!

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Cassiandra Place 's response

Thank you for your most generous review. It is highly appreciated. I will convey that to my wife and daughter.
You guys are most welcome to visit us again in the future.

Cassiandra Place
Claudia L - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Claudia L
With spouse/partner

Amazing host. They are a family orientated place. So accommodating.

It's definitely a home away from home. Highly recommended. Excellent place. Homely.

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Monique C - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monique C
On business

Value for money.

Extremely friendly people. We had everything we needed to make our stay extremely pleasant. Will highly recommend them and will definitely support them again.

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Cassiandra Place 's response

Thank you for your generous review, it is highly appreciated, and we hope to see you soon again.

Cassiandra Place
Abraham R - Dec 2019
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
2/5
Abraham R
With spouse/partner

Nie baie lekker nie.

Ek was nie gelukkig nie. Geen privaatheid nie.

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Not very nice.

I was not happy. No privacy.

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Gawie V - Jul 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Gawie V
With spouse/partner

Ons het lekker gebly daar.

Hannes se kommunikasie nadat ek my bespreking bevestig het, was van die begin af baie goed. Voor ons daar aangekom het, het ons welkom gevoel! Baie dankie daarvoor!

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We had a nice stay there.

Hannes' communication after I confirmed my booking was very good from the start. Before we got there, we felt welcome! Thank you very much for that!

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Petrus V - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Petrus V
On business

Baie goed, skoon, en vriendelike mense.

Sien sterre.

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Very good, clean, and friendly people.

See stars.

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Nora N - May 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nora N
With spouse/partner

Die lekkerste rus plek.

Baie dankie vir die vriendelike ontvangs en geselsies.

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The nicest resting place.

Thank you very much for the friendly reception and chats.

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From
R695
per night, for 2 ppl
From
From R695
per night, for 2 ppl
From
R695
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 10 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 4 Wattel Goud, Arboretum, Richards Bay, 9301, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAXf02JoGiCnqsGNxeSDyNXHKZnoAGhLcd5wRZLm3nFPdg0jRPVX?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R695 per night, for 2 ppl 27 5 1 5 4 Wattel Goud Arboretum 9301 KwaZulu-Natal 021 201 8901 14:00-22:00 10:00 -28.764822411787 32.05082422209