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+26
Hotel in Goodwood

City Lodge Hotel GrandWest

4.5
See 23 reviews

Reviews

4.5/ 5

Based on 23 reviews

Excellent
Cleanliness
4.6
Location
4.5
Value for money
4.4
Service
4.6
Safety
4.7
Sunette A
1 night stay ⋅ With partner
4.8
Jan 2026

Very good! Good service! Value for money!

Baie goed! Goeie diens! Waarde vir geld!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room Open Pla...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest

Thank you very much, Sunette, for taking the time to share your experience with us. We appreciate your wonderful feedback and are delighted to hear that you rated our service, value for money and cleanliness so highly. It is always our pleasure to make our guests’ stay as comfortable and enjoyable as possible. We look forward to welcoming you and your partner back to City Lodge Hotel GrandWest. Kind regards, The City Lodge GrandWest Team

Baie dankie, Sunette, dat u die tyd geneem het om u ervaring met ons te deel. Ons waardeer u wonderlike terugvoer en is verheug om te hoor dat u ons diens, waarde vir geld en netheid so hoog gegradeer het. Dit is altyd vir ons ’n plesier om gaste se verblyf so gemaklik en aangenaam as moontlik te maak. Ons sien daarna uit om u en u lewensmaat weer by City Lodge Hotel GrandWest te verwelkom. Vriendelike groete, Die City Lodge GrandWest-span

This review has been automatically translated using Google.
Sunette A
1 night stay ⋅ With partner
4.4
Feb 2026

Excellent! Excellent service and friendly staff. Good food! Will book again at Grand West.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
5.0
Room stayed in
Double Room Open Pla...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the excellent service, friendly staff, and good food during your stay. It means a lot to us that you would choose to book with us again. We look forward to welcoming you back to City Lodge Hotel GrandWest for another enjoyable stay. Kind regards, The City Lodge GrandWest Team
Jacqueline T
1 night stay ⋅ With partner
5.0
Sep 2024

Ideal accommodation. Our TV gave problems and was fixed in no time. Had a great time. Friendly staff, fast service, good food.

Ideale verblyf. Ons TV het probleme gegee en was in 'n japtrap reggemaak. Heerlik gekuier. Vriendelike personeel, flinke diens, lekker kos.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room - Non Sm...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Regards, The City Lodge Grandwest Team
Leechen H
1 night stay ⋅ With partner
4.8
Oct 2024

It was amazing. My partner and I had an excellent stay.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room - Non Sm...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Regards, The City Lodge Grandwest Team
James D
1 night stay ⋅ With partner
4.8
Oct 2024

Perfect. Excellent stay in every way. Will recommend to anyone.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Double Room - Non Sm...
Room stayed in
Double Room Open Pla...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Regards, the City Lodge Grandwest team.
Vivian L
1 night stay ⋅ With partner
4.4
Jul 2024

Clean, tidy and comfortable. Conveniently close for a visit to Grand West Arena. Neat and safe, and helpful staff. We were kindly received, the atmosphere was peaceful and we slept comfortably.

Skoon, netjies en gerieflik. Gerieflik naby vir 'n besoek aan Grand West Arena. Netjies en veilig, en behulpsame personeel. Ons was vriendelik ontvang, die atmosfeer was rustig en ons het gerieflik geslaap.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Double Room Interlea...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.
Kubanthiran C
Short stay ⋅ Family with young children
4.2
Sep 2024

Great location. Good stay, as before. Location was the deciding factor, since we attended a concert at GrandWest.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Room stayed in
Double Room - Non Sm...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Regards, the City Lodge Grandwest team.
Jakobie D
Short stay ⋅ With partner
4.2
Aug 2024

Except bed was not king size as advertised. Yes, except bed was not king size.

Behalwe bed was nie koningsgrootte soos geadverteer nie. Ja, behalwe bed was nie koningsgrootte nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Room stayed in
Double Room - Non Sm...
Reginald N
1 night stay ⋅ Family with young children
3.2
Sep 2024

Good for overnight stays. Service at the reception was good.

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Double Room Interlea...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest
Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Regards, The City Lodge Grandwest Team
Maryke S
1 night stay ⋅ Family with young children
2.8
Apr 2024

We will not stay there again. It was unpleasant. We had a 4 month old baby with us. All night long there were people making noise and hanging out in the corridors in front of our door. Our flight was at 7 o'clock the next morning and got little sleep. We had to call the night shift staff a few times to quiet the people down. For that price per night I expected more.

Ons sal nie weer daar bly nie. Dit was onaangenaam. Ons het 'n 4 maande jonge baba by ons gehad. Die hele nag deur het daar mense geraas en gekuier in die gange voor ons deur. Ons vlug was 7 uur die volgende oggend en het min slaap gekry. Ons moes 'n paar keer die nagdienspersoneel laat weet om die mense stil te maak. Vir daardie prys per nag het ek meer verwag.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
2.0
Room stayed in
Double Room - Non Sm...
Reservations Team City Lodge Hotel GrandWest
City Lodge Hotel GrandWest

Dear Maryke, We would like to express our gratitude for your valuable feedback. Your insights are important to us, and we deeply regret the noise issues you encountered during your recent stay. Rest assured, we are dedicated to promptly resolving these concerns and are working towards providing an enhanced experience in the future. We apologise for any inconvenience and hope to welcome you back to demonstrate our commitment to improved service. Kind Regards, Citylodge Grandwest Management Team

Liewe Maryke, Ons wil graag ons dankbaarheid uitspreek vir u waardevolle terugvoer. Jou insigte is vir ons belangrik, en ons is baie spyt oor die geraaskwessies wat jy tydens jou onlangse verblyf teëgekom het. Wees verseker, ons is toegewyd om hierdie bekommernisse onmiddellik op te los en werk daaraan om 'n verbeterde ervaring in die toekoms te bied. Ons vra om verskoning vir enige ongerief en hoop om jou terug te verwelkom om ons verbintenis tot verbeterde diens te demonstreer. Vriendelike groete, Citylodge Grandwest Bestuurspan

This review has been automatically translated using Google.

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Reviews 23

On LekkeSlaap 5 years

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Jakes Gerwel Drive, GrandWest Casino and Entertainment World, Goodwood, 7475, Western Cape

See Map
  • Sleeps 344 guests
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6ffdbc720ecb408c11c6c1db8b7c7f2356f1378f6d366c01206cf85f97f0007bf8f83addee445a5b8f3db2812b24a9145829?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 628 per night, for 2 ppl 23 5 1 5 Jakes Gerwel Drive GrandWest Casino and Entertainment World 7475 Western Cape 021 201 8901 14:00-19:00 10:00 -33.919707941381 18.547893762589
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