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City Lodge Hotel GrandWest

14 reviews
Hotel

Your host

Take a look at the host’s track record.

4.6/5

Reservations Team City Lodge Hotel GrandWest Verified

Properties 1

Reviews 14

Years hosting 3

Review Summary

4.6 out of 5from 14 reviews for City Lodge Hotel GrandWest
Cleanliness
4.7/5
Service
4.7/5
Location
4.5/5
Safety
4.7/5
Value for money
4.5/5
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Maryke S - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Maryke S
Family with young children

Ons sal nie weer daar bly nie.

Dit was onaangenaam. Ons het 'n 4 maande jonge baba by ons gehad. Die hele nag deur het daar mense geraas en gekuier in die gange voor ons deur. Ons vlug was 7 uur die volgende oggend en het min slaap gekry. Ons moes 'n paar keer die nagdienspersoneel laat weet om die mense stil te maak. Vir daardie prys per nag het ek meer verwag.

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We will not stay there again.

It was unpleasant. We had a 4 month old baby with us. All night long there were people making noise and hanging out in the corridors in front of our door. Our flight was at 7 o'clock the next morning and got little sleep. We had to call the night shift staff a few times to quiet the people down. For that price per night I expected more.

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Patrik S - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Patrik S
With friends

Dit was uiteindelik reg.

Daar was 'n fout met die bespreking. Ek het twee kamers bespreek, maar daar was net een. Hulle het vir my 'n tweede kamer gegee, maar dit het lank gevat.

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It was finally right.

There was an error with the reservation. I booked two rooms but there was only one. They gave me a second room, but it took a long time.

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely, the Citylodge Grandwest Management Team.

City Lodge Hotel GrandWest
Mariaan K - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Mariaan K
Individual traveler

Gerieflik en netjies.

Gerieflik naby vir 'n besoek aan Grand West Arena. Netjies en veilig, en behulpsame personeel.

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Comfortable and neat.

Conveniently close for a visit to Grand West Arena. Neat and safe, and helpful staff.

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon, Yours sincerely The Citylodge Grandwest Management Team

City Lodge Hotel GrandWest
Ansie L - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie L
With spouse/partner

Netjies, veilig en stil.

Heerlike buffet-ontbyt. 11:00 uitklok was 'n beter tyd as die gewone 10:00.

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Neat, safe and quiet.

Delicious buffet breakfast. 11am check out was a better time than the usual 10am.

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon, Yours sincerely The Citylodge Grandwest Management Team

City Lodge Hotel GrandWest
Anonymous Guest - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Neat premises and room, Friendly and helpful staff. Secure premises. Quiet in lodge despite location.

Lodge very quiet despite the location. Will definitely visit again.

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Racheline L - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Racheline L
With friends

Dit was absoluut 'n aangename verblyf.

Ons was vriendelik ontvang, die atmosfeer was rustig en ons het gerieflik geslaap.

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It was absolutely a pleasant stay.

We were received kindly, the atmosphere was peaceful and we slept comfortably.

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon, Yours sincerely The Citylodge Grandwest Management Team

City Lodge Hotel GrandWest
Kaamil D - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kaamil D
With spouse/partner

It was awesome.

Very nice. The staff was very friendly. The hotel is very private, loved the pool, and the bar. All in all, I loved the experience.

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey and for rating us so highly. We sincerely appreciate the extra time you took to provide productive comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team

City Lodge Hotel GrandWest
Ronel S - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel S
With spouse/partner

Rustig, lekker geslaap.

Loopafstand na Grand West Arena.

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Peaceful, slept well.

Walking distance to Grand West Arena.

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Denise H - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Denise H
With spouse/partner

Uitstekende diens!

Ons wil in besonder dankie sê vir Bianca by ontvangs. Sy het uit haar pad gegaan om ons verlore selfoon op te spoor! Baie dankie. Ook die res van die span was baie vriendelik en altyd behulpsaam. Uitstekend!

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Excellent service!

We would like to say a special thank you to Bianca at reception. She went out of her way to locate our lost cell phone! Thank you very much. The rest of the team was also very friendly and always helpful. Outstanding!

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City Lodge Hotel GrandWest 's response

Thank you for kindly completing our online survey and for rating us so highly. We sincerely appreciate the extra time you took to provide productive comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team

City Lodge Hotel GrandWest
Michelle G - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle G
Individual traveler

City Lodge Hotel GrandWest is the best.

City Lodge Hotel GrandWest is in a great location, everything is nearby and the service was excellent, the staff is very professional. I had a great time staying at City Lodge GrandWest.

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Lizelle B - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Lizelle B
Family with young children

Baie lekker en gemaklik.

Baie lekker, was mal oor die buffet ontbyt.

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Very nice and comfortable.

Very nice, loved the buffet breakfast.

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Elaine T - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Elaine T
With spouse/partner

Great.

Lovely hotel, not the best location in Cape Town.

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Grové K - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Grové K
With spouse/partner

Skoon, netjies en gerieflik.

Sien sterre.

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Clean, tidy and comfortable.

See stars.

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Kirschen C - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kirschen C

Unforgettable stay.

Everything about this place was so wonderful. Perfect location, surroundings and had an unforgettable stay. Thank you for great service and hospitality.

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Get a Quote
From
R1 600
per night, for 2 ppl
From
From R1 600
per night, for 2 ppl
14 reviews
Make a Booking
SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R1 600
per night, for 2 ppl
Make a Booking
  • Capacity: 344 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Jakes Gerwel Drive, GrandWest Casino and Entertainment World, Goodwood, 7475, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6ffdbc720ecb408c11c6c1db8b7c7f2356f1378f6d366c01206cf85f97f0007bf8f83addee445a5b8f3db2812b24a9145829?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 600 per night, for 2 ppl 14 5 1 5 Jakes Gerwel Drive GrandWest Casino and Entertainment World 7475 Western Cape 021 201 8901 14:00-19:00 10:00 -33.919707941381 18.547893762589
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