+212
Hotel in Bela-Bela

Elephant Springs Hotel & Apartments

Resensies

3.2/ 5

Gebaseer op 32 resensies


Netheid
2.7
Ligging
3.6
Waarde vir geld
2.8
Diens
3.3
Veiligheid
3.5
Lidia S
1 nag Saam met vriende
2.6
Jun 2026

Disappointing stay due to cleanliness, poor maintenance, and lack of comfort. The apartment was not clean upon arrival, and the door did not lock properly, which made me feel uneasy. The room was very cold, and there was no mat or carpet in the sitting area, making it feel uncomfortable. Overall, my stay was not pleasant and did not meet my expectations. I used to visit the place and it used to be the best, but now I don't know.

Word in die oorspronklike taal vertoon.
Netheid
1.0
Diens
3.0
Ligging
5.0
Veiligheid
2.0
Waarde vir geld
2.0
Stefan
Elephant Springs Hotel & Apartments
Thank you for your feedback. We sincerely regret that your stay did not meet your expectations. Regarding the cleanliness concerns, our team attended to the apartment and the patio area upon your arrival. At the time, maintenance work involving the repainting of the patio was in progress, and our staff were completing the cleaning process associated with this work. We also understand your concern regarding the door lock. Our maintenance team responded promptly to assist and ensure that the issue was addressed. We value your guest feedback as it helps us improve our service and facilities. Our apologies for the inconvenience caused, and we hope to have the opportunity to provide you with a much improved experience in the future.

Venisha V
1 nag Gesin met klein kinders
2.2
Feb 2024

Just okay. Nobody at reception just before time of check-in.

Word in die oorspronklike taal vertoon.
Netheid
3.0
Diens
1.0
Ligging
2.0
Veiligheid
2.0
Waarde vir geld
3.0

Molebogeng Bellah M
Kort verblyf Saam met vriende
5.0
Sep 2023

I enjoyed everything. Food was delicious. Cleanliness.

Word in die oorspronklike taal vertoon.
Netheid
5.0
Diens
5.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0

Judith M
Kort verblyf Gesin met klein kinders
4.6
Apr 2023

It was good. It was good but the problem we experienced was the cockroach in the bathroom that was licking somewhere.

Word in die oorspronklike taal vertoon.
Netheid
3.0
Diens
5.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0

Janica H
1 nag Saam met lewensmaat
4.0
Jan 2023

Mooi, netjies en gasvry hotel. Die enigste negatiewe kommentaar wat ons gehad het was die parkering. Nadat ons teruggekeer het van ons funksie nie parkering binne die veilige parkeerarea kon kry nie en moes toe op 'n ander, minder veilige area ons kar parkeer vir die aand. Verder was die kamer, diens en algehele verblyf glad nie sleg nie.

Netheid
4.0
Diens
4.0
Ligging
4.0
Veiligheid
4.0
Waarde vir geld
4.0
Stefan
Elephant Springs Hotel & Apartments
Dankie Janica vir die terugvoer. Ons vra om verskoning dat jy nie parkeer plek gevind het die aand na jul funksie nie. Ons sal aandag gee hieraan.

Mziwakhe S
Kort verblyf Gesin met tieners
3.8
Mrt 2023

The stay was fine. We had a problem with cockroaches and the toilet did not have air fresheners. What is on the menu could not be prepared in the kitchen. Kindly put the mini fridges in the rooms.

Word in die oorspronklike taal vertoon.
Netheid
3.0
Diens
4.0
Ligging
5.0
Veiligheid
4.0
Waarde vir geld
3.0
Stefan
Elephant Springs Hotel & Apartments
Thank you for your review. We take note of your concerns regarding the menu options. We regrettably do not offer mini fridges in the rooms. We will report your sighting to our pest control.

Obakeng M
1 nag Besigheidsreis
3.4
Feb 2023

Was fine. My stay was fine. I got the best service and she is a very nice lady who takes her work seriously.

Word in die oorspronklike taal vertoon.
Netheid
2.0
Diens
3.0
Ligging
5.0
Veiligheid
4.0
Waarde vir geld
3.0
Stefan
Elephant Springs Hotel & Apartments
Thank you for your review and feedback.

Pedro S
Kort verblyf Gesin met tieners
2.8
Apr 2023

Not what we expected. Cockroaches in rooms. The bath in the family room is not in a good condition. The TV channels were snowy.

Word in die oorspronklike taal vertoon.
Netheid
3.0
Diens
4.0
Ligging
1.0
Veiligheid
4.0
Waarde vir geld
2.0
Stefan
Elephant Springs Hotel & Apartments
Thank you for your review. We will be upgrading all bedrooms in the next few months. We will report your sighting to Rentokil who treat our bedrooms on a monthly basis.

Cathy V
1 nag Saam met lewensmaat
1.0
Jun 2023

Our stay was not good at all. The buildings were under construction, the rooms were very dirty and the overall hotel was not in good condition, the rooms do not look anything like the pictures on the website, we were very disappointed and checked out early.

Word in die oorspronklike taal vertoon.
Netheid
1.0
Diens
1.0
Ligging
1.0
Veiligheid
1.0
Waarde vir geld
1.0
Stefan
Elephant Springs Hotel & Apartments
We're sorry to hear about your experience. We are currently renovating our hotel rooms and will proceed with the groundfloor rooms in the coming week. We are however confident that the room photographs match the room categories as these were new photographs taken in November 2022. We do hope that you will reconsider visiting us in the future once our revamp is completed.

Megan P
Kort verblyf Gesin met klein kinders
1.0
Jan 2023

When we arrived in our rooms, it was nothing like in the pictures on the website. My family of 11 was very unhappy about their rooms, when we got there the rooms were overflooded with water. The air-conditioning wasn't working, it was smelly and it really felt that we were booked in into a brothel.

Word in die oorspronklike taal vertoon.
Netheid
1.0
Diens
1.0
Ligging
1.0
Veiligheid
1.0
Waarde vir geld
1.0
Stefan
Elephant Springs Hotel & Apartments
We're sorry that the rooms were flooded during your stay. This was as a result of guests who had left their taps open during watershedding, and as such, once water was restored the unoccupied room was flooded and this spilled over to other bedrooms. Our team happily assisted in moving you to our newly renovated apartments next door. We're sorry to see that there was no mention of our team's attempts to assist you and make your stay more comfortable as your score only reflects the unpleasant experience you had upon the start of your stay.

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Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies. Sien gasheer se profiel

3.7/5

Stefan Geverifieer

Eiendomme 3

Resensies 114

Op LekkeSlaap 5 jaar

Vanaf
R999
per nag, vir 2 mense

Jy sal nog nie hoef te betaal nie.

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Vanaf
Vanaf R999
per nag, vir 2 mense
Bespreek

Jy sal nog nie hoef te betaal nie.

Vanaf
R999
per nag, vir 2 mense
Bespreek

31 Sutter Road, Bela Bela, 0480, Limpopo

Sien kaart
  • Slaapplek vir 228 gaste
  • Alle ouderdomme is welkom
  • Inkloktyd: 14:00 tot 20:00
    Uitkloktyd: 10:00
  • TGCSA-gradering:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA48f66fd297f909e2e9449779b0d88f1eae6573b5d5231497967528fcdf15219b18958312fb0c1ada7aefcff61b4261a832dd?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 Vanaf R999 per nag, vir 2 mense 32 5 1 4 31 Sutter Road Bela Bela 0480 Limpopo 021 201 8901 14:00-20:00 10:00 -24.885891464231 28.29389333725
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