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Katberg Mountain Resort & Hotel

Review Summary

4.2 out of 5from 4 reviews for Katberg Mountain Resort & Hotel
Cleanliness
4.3/5
Service
4.0/5
Location
3.8/5
Safety
4.8/5
Value for money
4.0/5
Eleanore D - Dec 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
2/5
Eleanore D

Baie mooi natuur en ligging, maar die hotel het baie onderhoud nodig.

Ons vakansie was ongelukkig nie soos ons beplan het nie. Eerstens is die pad na die hotel toe baie sleg en jy het 'n 4x4 nodig om by die hotel te kom. Die badkamer en toilet is baie teleurstellend en dit het die vakansie heeltemal vir ons bederf. Die toilette werk nie reg nie en is baie naby aan die deur. Die storte is oud en die water is bruin, so om te stort/bad was nie 'n plesier nie. Hulle kan ook meer moeite doen met die etes.

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Very beautiful nature and location, but the hotel needs a lot of maintenance.

Unfortunately, our vacation was not as we planned. Firstly, the road to the hotel is very bad and you need a 4x4 to get to the hotel. The bathroom and toilet are very disappointing and it completely spoiled the holiday for us. The toilets are not working properly and are very close to the door. The showers are old and the water is brown, so showering/bathing was not a pleasure. They can also put more effort into the meals.

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Katberg Mountain Resort & Hotel 's response

Dear Eleanore,

Thank you for taking the time to fill in the review and provide feedback. We will continue to improve in order to provide an excellent guest experience. Every week, we carry out a project so we can meet and exceed standards. Have a great week ahead.

Katberg Mountain Resort & Hotel
Dorotheaelizabeth O - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Dorotheaelizabeth O
With spouse/partner

Mooi in die berge.

Baie lekker verblyf. Vriendelike personeel en goeie kos.

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Beautiful in the mountains.

Very nice stay. Friendly staff and good food.

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Katberg Mountain Resort & Hotel 's response

Dear Dorothea

Thank you so much for the wonderful review.
We will keep on striving to improve and we have weekly and daily targets and projects.
We look forward to welcoming you back to Katberg Mountain Resort & Hotel and seeing the improvements.
Katberg Mountain Resort & Hotel will be making the Eastern Cape proud once more.
Have a great week ahead.
(I have started a vegetable garden so our food can be fresh and tasty)

Katberg Mountain Resort & Hotel
Annerie M - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annerie M
Family with young children

Pragtige hotel en omgewing. Oos-Kaap se trots.

Ons het vir slegs een aand oorgeslaap by die Katberg Hotel, op ons soeke na sneeu. Die hotel is 'n geskiedkundige plek, amper 'n monument in die Oos-Kaap. Dit was my eerste keer daar. My ouers het seker 40 jaar gelede daarheen gegaan op wittebrood. Ons verblyf was lekker. Die omgewing is mooi en ek dink dit sal in die somer 'n wonderlike bestemming wees. Die kamers was netjies. Die badkamers was wel oud. Ek neem aan die kamers is oorgedoen, maar die badkamers kort aandag sowel as die matte in die kamers. Ek sou voorstel dat die beddens elektriese lakens kry vir die winter. Ons het spesifiek in die Katberg gaan slaap met die doel om sneeu te kry in die bergpas, 30 km van daar af. Dit was 'n suksesvolle uitstappie en ons het 'n heerlike sneeu ervaring gehad. Hogsback is nie ver hiervandaan nie, maar ons wou juis sneeu sien waar dit nie 'n vertrapping is nie. Ek dink die Katberg Hotel is 'n lekker plek. Ek sou graag wou sien dat hulle meer aggressief bemark, want ek dink hulle kan meer besoekers kry sou hulle meer bemark. Daar is ook 'n pragtige gholfbaan. Ek sien uit om Katberg weeer te besoek. Ons ontvangs was vriendelik. Die personeel is baie bedagsaam en die aandete en ontbyt was heerlik. Ons het lekker in die kuier area om die vuur gekuier. Ek stel ook voor dat die hotel hulself bemark vir besighede. Ek sal graag wil sien dat hierdie monument en trots van die Oos-Kaap, floreer met besoekers.

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Beautiful hotel and surroundings. Eastern Cape's pride.

We stayed for only one night at the Katberg Hotel, in our search for snow. The hotel is a historic place, almost a monument in the Eastern Cape. It was my first time there. My parents went there on their honeymoon probably 40 years ago. Our stay was nice. The setting is beautiful and I think it will be a great destination in the summer. The rooms were neat. The bathrooms were old though. I assume the rooms have been redone, but the bathrooms need attention as well as the carpets in the rooms. I would suggest that the beds get electric sheets for the winter. We specifically went to sleep in the Katberg with the aim of getting snow in the mountain pass, 30 km from there. It was a successful trip and we had a great snow experience. Hogsback is not far from here, but we wanted to see snow where it was not trampled. I think the Katberg Hotel is a nice place. I would like to see them market more aggressively because I think they could get more visitors if they marketed more. There is also a beautiful golf course. I look forward to visiting Katberg again. Our reception was friendly. The staff are very attentive and the dinner and breakfast were delicious. We had a good time in the cozy area around the fire. I also suggest that the hotel market themselves to businesses. I would like to see this monument and pride of the Eastern Cape flourish with visitors.

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Katberg Mountain Resort & Hotel 's response

Hi Annemarie
Baie dankie hierdie positiewe resensie. Dit was 'n plesier om jou groep hier te ontvang en te huisves. Bly om te hoor dat julle soektog na sneeu suksesvol was. Glo dat die kinders dit moes geniet het. Die hotel was gesluit vir verskeie jare en is deur die huidige eienaar so 2 jaar gelede gekoop. So ja daar is nog 'n lang pad vorentoe. Dankie vir jou insette en sal dit oordra aan my personeel. Hoop om julle weer te sien en te kan huisves!

Katberg Mountain Resort & Hotel
Adrie P - Aug 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Adrie P
With spouse/partner

Baie mooi, aaklige pad, lekker kos.

Baie baie mooi, maar kan sien die versorging van die tuine word agtergelaat - seker COVID en droogte. Die kos was ongelooflik en ons waiter, skaam, maar baie baie oulik. Nie mal oor ontvangs nie, maar oor die algemeen lekker, warm mense.

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Very nice, horrible road, nice food.

Very very beautiful, but can see the care of the gardens being left behind - probably COVID and drought. The food was amazing and our waiter, shy but very very cute. Not crazy about reception, but generally nice, warm people.

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From
R2 100
per night, for 2 ppl
From
From R2 100
per night, for 2 ppl
From
R2 100
per night, for 2 ppl
Make a Booking
  • Capacity: 61 people
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: Off the R351, Katberg Pass near Fort Beaufort, Katberg, 2410, Eastern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA9c1038001a8d57a1a076cae6792772eabc562c4f3df47ce29958a894bf18c87c23b5165bb3b5adc2a4d05b5365d692dc038f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 100 per night, for 2 ppl 4 5 1 5 Off the R351 Katberg Pass near Fort Beaufort 2410 Eastern Cape 021 201 8901 14:00-18:00 10:00 -32.488428375433 26.681317394135