On The Waterway
Your host
Take a look at the host’s track record and reviews from their other properties.
4.3/5
Anthony Verified
Properties 35
Reviews 59
Years hosting 8
Review Summary
Wayne K - Mar 2024
Overall rating
Great time Thesen Island is a wonderful place for a holiday.
Meyer L - Oct 2022
Overall rating
Baie lekker.
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Very nice.
Signing in has been very slow.
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Mariana V - Jan 2021
Overall rating
Uitstekende ligging!
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Excellent location!
It was a wonderful holiday. Lovely house and can swim right in front of the house. The complex is beautifully laid out, clean and very safe. This will be my 1st choice for accommodation in Knysna from now on.
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Johan L - Jan 2020
Overall rating
Ons was 5 volwassenes en twee kinders. Die huis se ligging is ideaal met 'n veilige klein strand letterlik net van die trappies af.
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We were 5 adults and two children. The location of the house is ideal with a safe little beach literally just down the steps.
On The Waterway is very conveniently located next to a safe little beach for children and parents. We found the house clean and tidy and quite well equipped. As with most holiday homes we've stayed in (in the price range) over the last few years I find the fridge(s) to be a little on the small side for a family of 5 or more, so fresh produce will need every second or must be acquired on the third day. On The Waterway has enough crockery, but something that did bother me a bit is that during our visit there were only two pots - one very large and one smaller and very blunt knives. Will I visit the house again? Yes, definitely.
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Odette D - Jan 2019
Overall rating
Baie netjies met als wat mens nodig het.
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Very neat with everything that you need.
Our family stayed here with friends. The house was neat, well equipped and had a good location. We could swim right in front of the house and spend time on the patio.
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Lisa L - Oct 2018
Overall rating
Wonderful place and helpful host.
Fritz H - Jul 2016
Overall rating
Pragtige ligging, maar die verblyf was 'n teleurstelling!
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Beautiful location, but the accommodation was a disappointment.
Thesen Island and the area is beautiful. Concerning the accommodation, I don't really know where to start. The unit wasn't cleaned very well - the fridge was dirty, the cutlery was full of dirty marks. In the rooms the bedding was old and stained, the pillows (especially in the main bedroom) needs to be replaced urgently. I really expected more from a unit in this price class. And to top it all off, cleaners arrived at 08:20 (check out time at 10:00?) and they sat in front of our door until we left at 09:30. Couldn't even enjoy a cup of coffee on our last morning on the stoep.
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Lyndall H - May 2016
Overall rating
Well situated home on Thesen Island. Great for family with children.
Read moreOn The Waterway 's response
We always welcome a review from a guest be it positive or negative as we always endeavour to improve our service levels.
Regarding the malfunctioning tumble drier:The tenant had my personal mobile number and had the problem been reported it would have been addressed the same day, as upon reading the review I sent out Lagoon-Side Electrical to assess; a fuse was replaced and the tumble drier was fine. All the appliances are manufactured by Bosch and were purchased in 2011, and to assume that they are old is an incorrect perception.
I apologise for the footprint in the shower, and discussed it with our cleaning service. However, regarding the condensation water marks on bathroom wall the following: The bathroom is double volume and is tiled to a height of 2 meters while the top two thirds are painted. Unfortunately most bathrooms on Thesen Islands that have the top part painted is prone to condensation marks. Please note there is no mould or mildew. We had a burst geyser a month ago and the insurers replaced the ceiling in bathroom, and repainted the bathroom walls. Thus this bathroom was repainted recently. I have no further comment on this.
Regarding the inner water damage to the empty and unused linen cupboard in bathroom the following: I am aware of this and the insurers are in the process of installing a new cupboard. This damage was also due to the burst geyser. Regarding the TV that is not compatible with the guests laptop: I would rather not comment as we advertise this unit as having TV and full DStv bouquet only. Perhaps the guest is mistaken regarding the amp and sound system as upon inspection it worked fine.
- Capacity: 7 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: On Cove Beach, Thesen Island, 6570, Western Cape
- All ages welcome
