Thank you for bringing these concerns to our attention. We’re truly sorry to hear that your experience was affected in this way, and we appreciate your feedback.
Regarding the hot water, our property is equipped with a 150-litre geyser, which is typically sufficient for standard usage. We haven’t encountered issues with it running out before, so we’ll be investigating further to ensure everything is functioning as it should.
As for the doors, we haven’t received any previous reports of jamming, so we’d be grateful if you could let us know which specific doors were problematic. This will help us address the issue promptly and ensure it doesn’t affect future guests.
We’re committed to maintaining a high standard of comfort and functionality in our home, and your feedback helps us improve. Thank you again for taking the time to share your experience.